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219
12.2 Troubleshooting
Print Quality Problems
Problem
Possible Cause
Action
The printed result
is too light (faded,
unclear).
The paper is damp.
Replace the paper with new paper.
The drum cartridge has
deteriorated or been
damaged.
Replace the drum cartridge with a new one.
No toner is left in the
toner cartridge.
Replace the toner cartridge with a new one.
Black spots appear
in printouts.
The drum cartridge has
deteriorated or been
damaged.
Replace the drum cartridge with a new one.
Black or colored
lines appear in
printouts.
The drum cartridge has
deteriorated or been
damaged.
Replace the drum cartridge with a new one.
The narrow glass strip is
dirty.
Clean the narrow glass strip.
Refer
For details, refer to "Cleaning the Document Glass
Cover, Document Glass, Document Presser and
Narrow Glass Strip" (P.197).
The document is dirty.
Clean the document.