82
5 Troubleshooting
Messages About the Printer and Other Items (In Alphabetical Order)
XXX
Type Error
An unsupported drum cartridge or fuser unit is installed. Replace the drum cartridge
or contact your Xerox dealer or a Xerox Customer Service Center.
Refer to
• “Replacing the Drum Cartridge” (P. 90)
Ready to Print
Replace XXX
The specified toner cartridge needs to be replaced. Replace the specified toner
cartridge.
Refer to
• “Replacing the Toner Cartridges” (P. 87)
Ready to Print
Replace Fuser
The fuser unit needs to be replaced. Contact your Xerox dealer or a Xerox Customer
Service Center for assistance.
Ready to Print
Replace
Transfer Roller
The transfer roll needs to be replaced. Replace the transfer roll.
Refer to
• “Replacing the Transfer Roll” (P. 93)
Ready to Print
Replace
Imaging Drum
The drum cartridge needs to be replaced. Replace the drum cartridge.
Refer to
• “Replacing the Drum Cartridge” (P. 90)
XXX indicates any of the Yellow Toner (Y), Cyan Toner (C), Magenta Toner (M), Black Toner (K), Drum Cartridge, or Fuser
Unit.
Message
Condition/Reason/Action
NNN-NNN
Restart Printer
Error NNN-NNN relates to printer problems. Switch off the printer, and then on.
006-370
Restart Printer
Condensation may have occurred inside the printer. Do not use the printer for more
than one hour.
016-316
Restart Printer
The additional memory module is not fully inserted into the slot. Remove the
additional memory card from the slot, and then reinsert it firmly.
Paper Jam.
Push Side Button
Paper Jam has occurred at the duplexer. Push the button B to open the front door-B
and remove any paper.
Refer to
• “Paper Jams Between the Drum Cartridge and Fuser Unit” (P. 68)
Paper Jam.
Open Front Doors
Refer toPaper Jam has occurred at the fuser. Push up the button A to open the front
door, or push the button B to open the front door-B, and then remove any paper.
Refer to
• “Paper Jams at the Fuser Unit” (P. 69)
Paper Jam.
Open Front Latch
Paper Jam has occurred at the registration unit. Push the button A to open the front
door and remove any paper.
Refer to
• “5.1 When Paper Jams” (P. 66)
Paper Jam.
Check Tray.
A paper jam occurs. Clear the paper path.
Refer to
• “5.1 When Paper Jams” (P. 66)
Message
Condition/Reason/Action