Fortinet Technologies Inc.
Page 157
FortiVoice Enterprise Phone System 4.0.0 Administration Guide
For information on creating general voice mailboxes, see
“Setting up general voice mailboxes”
on page
161
.
To create a user group
1.
Go to
Extension
> Groups > User Group.
2.
Click
New
.
3.
Enter a name for the group.
4.
Select the available users or user groups that you want to include in the group and click -> to
move them into the
Selected
field.
5.
Click
Create
.
Creating extension departments
You can create department profiles for applying to the extensions. For example, you can create
a department profile called HR and apply it to extension 1111 to indicate that this extension
belongs to the HR department.
For information on applying department profiles, see
“Setting up local extensions” on page
130
.
To create an extension department
1.
Go to
Extension
> Groups > Department.
2.
Click
New
.
3.
In the
Name
field, enter the name of the department.
4.
In the
Comment
field, enter any notes you have for this department.
5.
Click
Create
.
Creating ring groups
A ring group is a group of local extensions and external numbers that can be called using one
number. Local extensions and auto attendants can dial a ring group.
A ring group can reach a group of extensions. For example, ring group 301 can ring the sales
group at extensions 111, 112, 113, and 114. When a customer calls the sales group, the first
available salesperson answers for the group.
To create a ring group
1.
Go to
Extension
> Groups > Ring Group.
2.
Click
New
.
3.
Configure the following:
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