Fortinet FortiVoice, Руководство администратора

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Fortinet Technologies Inc. Page 153 FortiVoice Enterprise Phone System 4.0.0 Administration Guide
PIN required to
pause/unpause
from phone Select to enable an agent to pause/unpause a queue from
the extension using the user PIN. To pause means the agent
is not answering calls.
For information on feature access codes, see “Configuring
account codes” on page 215 .
Auto-pause after
agent login queue Select to automatically put the agent in pause (not ready)
status after the agent logs into a queue. The agent can
unpause a queue to answer calls.
For information on feature access codes, see “Configuring
account codes” on page 215 .
Speed Dial Setting Map a phone key to a phone number for speed dialing by
clicking
Number and enter the phone number.
You can enter digits 0–9, space, dash, comma, # and *.
If you want to enter an auto attendant number followed by an
extension, you can use comma (,) or semicolon (;) to pause
the automatic dialing.
A comma pauses dialing for two seconds, for example,
1-123-222-1234, 5678#. In this case, once pressing the
speed dial code you set, auto attendant 1-123-1234 is
reached, and after two seconds, extension 5678 is
automatically dialed.
A semicolon pauses dialing for one second, for example,
1-123-222-1234; 5678#. In this case, once pressing the
speed dial code you set, auto attendant 1-123-1234 is
reached, and after one second, extension 5678 is
automatically dialed.
Follow Me See “Configuring follow me settings” on page 154 .
Black list Click New to enter the phone number you want to block from
calling this extension.
This configuration serves as a profile for use in managing
calls. See
“Handling calls” on page 155 .
Call Handling For more information, see “Handling calls” on page 155 .