13
REPLACEMENT
PARTS
NOTE:
Use only original replacement
parts. This will protect your warranty
coverage for parts replaced under
warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this
product. If they can’t supply original
replacement part(s), call Fireplace
Manufacturer’s Technical Service
Department at 1-888-542-7832.
When calling Fireplace Manufacturer
Incorporated, have ready
•
Your name
•
Your address
•
Model number of your firebox
•
How firebox was malfunctioning
•
Type of gas used (propane or natural
gas)
•
Purchase date
Usually, we will ask you to return the
defective part to the factory.
PART NOT UNDER
WARRANTY
Contact authorized dealer of this
product. If they can’t supply original
replacement part(s), call Fireplace
Manufacturer’s Part Department at
1-800-343-3473 for referral information.
When calling Fireplace Manufacturer,
have ready
•
Model number of your firebox
•
The replacement part number
NOTE:
The firebox identification label
(including model number, serial number,
clearances, etc.) is located above the
brick liner and under the heat shield. See
Figure 20.
TECHNICAL
SERVICE
You may have further question about
installation, operation or
troubleshooting.
If so, contact Fireplace Manufacturer
Incorporated at 1-888-542-7832.
UNVENTED (VENT-FREE) FIREBOX
FIGURE 20-
Location of Firebox
Identification Label
D1135
