6 Troubleshooting
The troubleshooting section will allow you to solve the most common prob-
lems encountered configuring and installing Fludimesh products.
6.1
I am unable to get the log-in screen
If you are unable to get the log-in form on you computer screen you should
check the following:
Is the Ethernet cable used a crossover cable?
A standard Ethernet cable
cannot be used to connect a computer to a Fluidmesh unit for configuration
purposes. Make sure that you are using an appropriate crossover Ethernet
cable rather than a standard patch Ethernet cable.
Is your computer set to a valid IP address?
You should manually set the
correct network settings as follows:
1. In Windows Explorer, right-click “My Network Places” and select
Prop-
erties
.
2. Right-click Local Area Network and select
Properties
.
3. Right-click Internet Protocol (TCP/IP) and select
Properties
.
4. Set the IP address to 192.168.0.30 (or any other IP address belonging
to the subnet 192.168.0.0/255.255.255.0), Netmask to 255.255.255.0.
5. Click
OK
, then
OK
again.
Have you disabled the “Access the Internet using a proxy server” function?
To disable the
Access the Internet using a proxy server
function, go to
Control Panel
>
Internet Options
>
Connections
>
LAN Settings
and
uncheck the enable box.
43