29
N3089pr-0720
PROBLEM
POSSIBLE CAUSE
SOLUTION
Vehicle was running but
suddenly stopped
Loose wires or loose connectors
Check all wires and connectors. Make sure the motor harness
connector is tightly plugged into the battery, and that there are
no loose wires around the motors.
Tripped thermal fuse
The built-in thermal fuse may "trip" and shut down operation of
the vehicle if the vehicle is overloaded or the driving conditions
too severe. Once a fuse has "tripped", remove your foot from the
pedal and wait 25 seconds before operating the vehicle again. To
avoid repeated automatic shutdowns, do not overload the vehicle
by exceeding the 59 kg (130 lb.) maximum weight capacity or by
towing anything behind the vehicle. Do not drive up hills or run
into fi xed objects, which can cause the wheels to stop spinning
while power is still being supplied to the motors. If a thermal fuse
continually trips, contact Consumer Relations.
Short run time (Less than 1 - 3
hours per charge)
Undercharged battery
Charge the battery. A new battery should have been charged for
at least 18 hours before using the vehicle for the fi rst time. After
fi rst-time use, recharge the battery for at least 14 hours after
each use. Never charge the battery longer than 30 hours.
Check all wires and connectors. Make sure the motor harness
connector is tightly plugged into the battery, and that the charger
is plugged into the wall.
Make sure power fl ow to the wall outlet is “ON”.
Overcharged battery
Do not charge the battery longer than 30 hours. If you suspect
that your battery is damaged as a result of overcharging, contact
Consumer Relations. They can test the battery for you.
Battery is old and will not accept
full charge
Even with proper care, a rechargeable battery does not last forever.
Average battery life is 1 to 3 years depending on vehicle use and
use conditions. Replace only with a Power Wheels
®
12 Volt battery.
Do not substitute parts.
Tripped thermal fuse
The built-in thermal fuse may "trip" and shut down operation of
the vehicle if the vehicle is overloaded or the driving conditions
too severe. Once a fuse has "tripped", remove your foot from the
pedal and wait 25 seconds before operating the vehicle again. To
avoid repeated automatic shutdowns, do not overload the vehicle
by exceeding the 130 lb. (59 kg) maximum weight capacity or by
towing anything behind the vehicle. Do not drive up hills or run
into fi xed objects, which can cause the wheels to stop spinning
while power is still being supplied to the motors. If a thermal fuse
continually trips, contact Consumer Relations.
Vehicle runs in low speed, but
does not run in high speed
Please Note: The vehicle is
designed to operate in low
speed only in reverse
High speed lock-out not disconnected
The vehicle was pre-set to run only in low speed. To allow the
vehicle to run in low and high speed, you must disconnect the
High Speed Lock-Out. Follow the instructions on page 25 to
remove the High designed to Speed Lock-Out screw.
When the foot pedal is pressed
only one rear wheel spins
Operation of vehicle in low speed
It is possible that only one rear wheel may spin when both rear
wheels are raised off the ground and the vehicle is in low speed.
This does not necessarily indicate a problem. Check for proper
operation of the drive system by raising the rear wheels off the
ground and pressing the foot pedal. If only one rear wheel spins,
carefully press your hand on the spinning wheel to slow it down.
The other rear wheel should begin to spin. If the other rear wheel
does not begin to spin, there may be a problem with the vehicle.
Contact Consumer Relations.
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