28
TROUBLESHOOTING
The following is a list of problems you may encounter when using this appliance and
some suggestions that may help to correct the problem. If you still have problems,
contact your Fisher & Paykel trained and supported service technician.
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
Pressing ‘POWER’
does not turn on
the
dryer
Fault with household
power supply.
Try plugging in and turning on another
electrical device.
Dryer does
not
heat
Dryer set to ‘Cool Air’ cycle.
Check what cycle the dryer is set to
(refer ‘Drying cycles’). Change to
preferred cycle.
Full water tank.
Refer to ‘Emptying the water collection tank’.
The dryer has progressed
to ‘Cool’.
Check the progress — are ‘Cool’ or ‘End’
shown on the display? Refer to ‘Dry progress’.
Touching
does not start
the drying cycle
Dryer door not closed properly. Open and reclose the door. Check that
the lint filter is correctly in place and not
obstructing the door.
Is the dryer displaying a user
prompt or fault code?
Refer to ‘User Prompts’ and ‘Fault codes’.
Water tank full or not properly
in place.
Refer to ‘Emptying the water collection tank’.
Ensure the water tank is properly in place.
Lint filter needs to be emptied.
Empty the lint filter and ensure it is
correctly in place.
Dryer is overloaded.
Remove some items from the dryer.
‘Delay Start’ function is set.
Refer to ‘Delay Start’ for more information.
Keylock is ON.
To disable touch and hold button
for three seconds.
Dryer keeps
stopping
and starting
The ‘Wrinkle Free’ option
has been selected.
Refer to ‘Wrinkle Free’ for more
information.
Dryer stops
working
mid-cycle
Power failure.
Press ‘POWER’ and restart the desired cycle.
Dryer has been paused.
Touch the
button to restart the cycle.
Dryer door is open.
Ensure the door is firmly shut.
Water tank full or not properly
in place.
Refer to ‘Emptying the water collection tank’.
Ensure the water tank is properly in place.
Items fell off the rack
when using ‘Rack Dry’ or
‘Wool’ cycles.
Ensure the rack is installed correctly
(refer to ‘Sorting and loading’,
‘Drying rack’) and replace garments
that may have fallen from it.
Environmental conditions may
be affecting dryer operation.
In particularly cold conditions, the
room temperature may be too cold for
the dryer to run efficiently.
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