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Troubleshooting 

36 

 

 

 

 

Best practice: 

Upgrade the image two times because you want the backup image 

and primary images to be the same. If a backup image is older than the primary 

image, the node might not support the same features. 
You can: 

 

Upgrade and activate the firmware now. 

 

Upgrade the firmware now and activate it later. 

 

Upgrade the firmware on a specified day at a configured time and then 

activate it immediately or later. 

By default, the scheduler activates the firmware immediately. 
If you select the 

Activate Later 

check box, the scheduler copies the firmware 

image to the node but does not activate the firmware. 

 

 

 

 

When you schedule an upgrade time (Scheduler Operation: Later), the HotView 
server, if it is running, starts the job at the scheduled time. If the HotView server 
is not running at the time scheduled, the scheduled jobs start immediately after 
you start the HotView server. 

Best practice: 

If you choose to upgrade a production mesh, schedule the 

upgrade and activation for a convenient time. Firmware upgrades can consume 

considerable bandwidth. The mesh is not available for two minutes when you 

activate new firmware. 
To schedule a firmware upgrade for a later date and for later activation: 
1.

 

Go to 

Network > Upgrade Firmware

 

The upgrade scheduler appears. 

Содержание HotPort 5020-M Mesh Node

Страница 1: ...HotPort FiretideInstallationGuide HotPort5020 MMeshNode Published March 2014 Revised 2016...

Страница 2: ...e logo Reliableconnectivityanywhere HotPort HotPoint and HotClientarealltrademarksofFiretide Inc Allothertrademarksarethepropertyoftheir respective owners Informationinthisdocumentissubjecttochangewit...

Страница 3: ...alhazardsarethoseenvironmentswherethedangerof electrocutionisprobable Thisimageappearsbeforeeachelectrical hazard statement Warnings contain safety information that you must obey If you do notobeythei...

Страница 4: ...information Youmustalsohaveadministratoraccesstothemeshtobeabletoreceive technical support Thenexttableliststhecontactinformationforcustomersupport Worldwide customer support Days Hours Contact Americ...

Страница 5: ...contentsforaHotPort5020 Mmeshnode 4 PartsofaHotPort5020 Mmeshnode 5 Groundscrew 6 LEDs 6 Resetbuttonandpressurereliefvalve 6 Antenna connectors 7 Testbeforeyouinstall 7 Requireditemsthatarenotincluded...

Страница 6: ...rproof procedures 27 Tools and materials to weatherproof connections 28 Makingaweatherproofantennaconnection 28 Makingaweatherproofcabletonodeconnection 30 Troubleshooting 33 DFS licenses 33 Cannotsee...

Страница 7: ...5020 Mnodeisacost effectiveinfrastructuremeshnodethathastwo radiostodeliverupto25MbpsofUDPdata HotPort 5020 M supports Point to point Point to multipointamongHotPort5020 E and MandHotPort7010 7020 nod...

Страница 8: ...otPort 5020 M nodes can be used in these countries US Australia Indonesia Japan Malaysia Philippines Singapore South Korea Taiwan Thailand and Vietnam Note Ifyoutrytosetthecountrycodetoacountryotherth...

Страница 9: ...Preparing what you need to install Tomakesureyouhaveeverythingyouneedtosetupthemeshnode 1 Open the box 2 Removethecontents 3 Checkthecontentsfordamage 4 Checkthecontentsagainsttheboxcontentslist See...

Страница 10: ...s outdoors theycanbedamaged Damagefromincorrectdeploymentis notcoveredbytheproductwarranty TwoRP SMAtotype Nadapters Mount kit U bolts M6x1 0 80mm withflatwashers splitwashers nuts Claw tooth pole gri...

Страница 11: ...or 2 Connector 3 Power LED Radio2 Connector 1 Connector 2 Connector 3 ThenextpictureshowstheconnectorsonthebottompanelofaHotPort5020 M mesh node Rubbercapon antenna connector Port DC power Reset butto...

Страница 12: ...ernetportandtheDCpowerconnector LEDs ThepanelthathastheFiretidelogohastheseLEDs Radio1andRadio2 whichindicateradiostatus LEDbehavior Meaning Off Radio is not active Steadygreencolor Radioisworkingcorr...

Страница 13: ...Antenna connector 2 Antenna connector 3 Test before you install Youshouldsetupandtestthemeshnodesindoorsonatablebeforeyouinstall theminpermanentlocations Thebenefitsoftestsbeforeyouinstallinclude Make...

Страница 14: ...shnodesatonetime TodotestsandcapturedatawithHotViewProsoftware 1 Putthemeshnodes ona table 2 Attachthepowercabletoeachmeshnode Caution Youmustusethepowersupplythatcomeswiththemeshnode Ifyouuseadiffere...

Страница 15: ...thatallofthemeshnodesarevisibleinHotViewPro Ifyoucannotseeanyorallofthemeshnodes seethetroubleshooting information in the HotView Pro Product Configuration Guide 9 Setthecountry codeforeachnodetochang...

Страница 16: ...than0 8km 0 5mile Todeterminethelongestlink youmeasurethedistancebetweenthemeshnodesonamap suchas Google Earth Setthemulti hopoptimizationfeatureiftheremightbehiddennode interference Note Forinformati...

Страница 17: ...e youneedtouse 2 Phillips screwdriver Small adjustable wrench Wirecutterstocuttiewrapsaroundcables Cable ties Electricaltapeandbutylmasticorsiliconetapetoweatherproofthe connectors Otherequipmentyoumi...

Страница 18: ...epole antennacombination This distance ensures that the polewillnot contact a powerlineif it falls duringor after installation Selectequipmentlocationsthatallowsafeandsimpleinstallation Donotworkalone...

Страница 19: ...ncludingelectricalshockorpermanentdamageto equipment Warning Make sure that all safety equipment is in good condition Do notusebrokenordamagedtoolsorequipment Alwaysusesafework practicesandobeyallloca...

Страница 20: ...ound Preparing earth ground Warning A HotPort node must be correctly connected to earth ground Failure to do so can result in equipment damage injury or death Theproductwarrantydoesnotincludedamagefro...

Страница 21: ...culatethecorrectgaugeofwiretobeusedinthisprocedure Refertothe NationalElectricalCodeforgroundinginformation Caution Thecertified installer is responsiblefor the correct calculation ofthewiregaugeandot...

Страница 22: ...undlugtothenode Ground wire from antennaconnector3 Ground wire from the mesh node enclosure Ground screw 6 Crimpthelugthatholdsthewirefromantennaconnector3andthe enclosure Connecttoearthground Caution...

Страница 23: ...hthecablesthathaveintegratedlightningarrestors orattach thecablesandinstalllightningarrestors Makedriploopswithcables Installallgroundingequipment Loosenthe groundscrew tightenthe ground screw to secu...

Страница 24: ...orsonallunusedantennaconnectors 8 Fromtheantennacabletothedeviceenclosuremakeeachterminated antennaconnectorweatherproof Useelectricaltapeandbutylmasticor siliconetape 9 SupplyACpowertothemeshnode IfP...

Страница 25: ...tiontothenode The mountbrackethasmultipleholesandslots soyoucanusebolts straps orother materialstoattachthenode toasurface ImageA showstheside of theplate to whichthechassis is attached ImageB showsth...

Страница 26: ...etpiecewithhooks Toattach a node to a wall 1 Makesureyouhaveenoughspaceabovethemountbracketsoyoucanhang themountplatehooksontherails 2 Usefourscrewsormasonry anchorstoattachthemountbracketsecurelyto t...

Страница 27: ...Put the two U bolts through the holes inthe gripper 2 Oneach U bolt put a washer a lock washer and a nut Note A polewith a small diameter usuallyrequires a second nut to hold the bracketawayfromtheU b...

Страница 28: ...atehooksovertherailsofthemountbracket Hooks Theinstallationiscorrectifthenodedoesnoteasilymovefromsidetoside andtheconnectorsareorientedtotheground Note If you need to add other straps or a sling to i...

Страница 29: ...2 UselockwashersandnutstosecurethebrackettotheU bolts 3 Hangthenodewith thehooks overtherailofthebracket Hooks 4 WiththePhillipsscrewdrivertightenthefourcaptivescrewstosecurethe nodetothebracket Thein...

Страница 30: ...poleandthreadthemthroughthechannels betweenthemainpieceofmetalandtherails Channels Rails 3 Securethestraps 4 Hangthenodewith thehooks overtherailofthebracket Hooks 5 WiththePhillipsscrewdrivertightent...

Страница 31: ...atherproofing includes Sealingallantennaconnectorsandantennaconnectorterminators InstallingtheweatherizedEthernetconnector Usingaspraytopreventcorrosiononthebracketandmounthardware For weatherizing pr...

Страница 32: ...HotPort5020 Mnodeinstallation 26...

Страница 33: ...20 meshnodewithasunshield Antenna with weatherproof connector Weatherproof connectors Meshnodewithsunshield Best practice You can use colored tape for easy identification of the connectors fromthe mes...

Страница 34: ...mastictapeputdirectlyonthecable Vinyl electricaltapeasacoveroverthemastictapepreventsthemasticfrommelting in hot weather Rubbersplicingormastictape alsoknownasself amalgamating self sealing self fusin...

Страница 35: ...rethattheFiretidedeviceworks 5 Wrapalayerofelectrical tape stickyside out overthe connector fromthe end to approximately2 5 cm 1inch of cable Overlap the tape by 40 with eachturn Note Wrap the electri...

Страница 36: ...layerof electrical tapeoverthefirst layerofelectrical tape Theantennaconnectorisreadyforinstallationinanoutdoorenvironment Makingaweatherproofcabletonodeconnection You need to make weatherproof two co...

Страница 37: ...r 3 Ensurethatthecableandconnectors areclean Cleanoff oil water grease anddirtbeforeyoucontinue 4 Wrap a layer of electrical tape sticky side out over the arrestor to node connectorandwrapapproximatel...

Страница 38: ...or 6 Tightlywrapa layerof mastictapeovertheelectrical tape Makea 40 overlap on each turn Start from the base of the unit to at least 2 5 cm 1 inch of the cable 7 Wrap a layer of electrical tape smooth...

Страница 39: ...managethe device from HotView Pro network management software FormoreinformationaboutDFSmanagement refertotheHotViewProReference Manual CannotseeanodeinHotViewPro HotPort5020nodesarenotsupportedinsolu...

Страница 40: ...rference onthe same node is caused by antennasthat aretoo close Inthecaseofdirectionalantennas werecommendatleast1meter 3feet of physical separation Self interferencewithinameshhappenswhennodesoperate...

Страница 41: ...anelofthenode Forthisprocedureyouneed Paperclip stiff wire orthinpieceofplasticorwood suchasaskewer Computer with HotView Pro Ethernetcable Wrenchoryourfingerstoturnthepressurevalve ToresetaHotPort502...

Страница 42: ...ater check box the scheduler copies the firmware imagetothenodebutdoesnotactivatethefirmware Whenyouscheduleanupgradetime SchedulerOperation Later theHotView server ifitisrunning starts thejobatthesch...

Страница 43: ...rs andthenselect themesh or devicebyID or name Note Thesystemselectsallnodeswithinameshforsimultaneousupgrade becauseallofthenodeshavetorunthesamefirmware Ifanodeshouldnot receivetheupgradeimage youca...

Страница 44: ...ouuseadifferentpowersupply youvoidtheproductwarranty 4 Givethenodepower ThepowerLEDcomeson Thenodebootsandisreadytouseinoneminute 5 Attachstagingantennasappropriatetoyournetworkapplication Note Forspe...

Страница 45: ...ecountrycorrectly thedevice mightoperateina mannerthatisnotlegalorcreateproblems withotherwirelessdevices a Selectthecountryofoperationfromthedrop downlist b ClickSetCountryCodeNow Whenyousetthecountr...

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