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Fenix Imvico KS55 Series, Руководство по эксплуатации

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                                                                                               KS55 SERIES OPERATION MANUAL

TICKET NOT PICKED UP WARNING

[Description]

Every time a ticket is printed if the correspondent sensor is properly installed 
in the output paper nozzle, the printer will warn that the ticket has not been 
picked up. The print will not stop working. This error is informational only 
(warning).

[Status flags]   

This error involves the following flags activation:

n=<05>

H Paper sensor status → Ticket not pick-up 

bit 3

=”0”.

[Recover action]

Remove the printed ticket from the output paper nozzle.

HARDWARE ERROR

[Description]

At initialization, the printer internally checks its hardware devices (i.e. flash
memory). If they do not function properly, an error occurs.

[Status flags]   

This error involves the following flags activation:

n=<01>

H Printer status → Offline 

bit 3

=”1”.

n=<02>

H Offline status → Error occurred 

bit 6

=”1”.

[Recover action]

This error cannot be recovered. One of the control board components might
be damaged and should be replaced or repaired.

VP VOLTAGE ERROR

[Description]

The voltage of the VP voltage converter is out of range. 

[Status flags]   

This error involves the following flags activation:

n=<01>

H Printer status → Offline 

bit 3

=”1”.

n=<02>

H Offline status → Error occurred 

bit 6

=”1”.

n=<03>

H Error status → Unrecoverable error occurred 

bit 5

=”1”.

[Recover action]  This is an unrecoverable error. Unplug the power supply from the printer and

check if the output voltage of the power supply is within the specified range.
Replace it in case it is not working properly.

[Note]              

When this error occurs, some parts of the printer may be damaged. If this
happens,   the   printer   will   be   unable   to   recover   itself   and   some   of   its
components are likely to be replaced.

23 of 66

Содержание KS55 Series

Страница 1: ...KS55 THERMAL PRINTER SERIES Operation manual V1 0...

Страница 2: ...BARCODE SPECIFICATIONS 7 3 9 MECHANICAL SPECIFICATIONS 7 3 10 RELIABILITY AND ENVIROMENTAL CONDITIONS 8 4 INSTALLATION 9 4 1 INSTALLATION CONSIDERATIONS 9 4 2 KS55 CONNECTORS 11 4 3 RS 232 SERIAL INT...

Страница 3: ...ode QR and AZTEC Two internal character fonts A font 12x24 dots B font 8x16 dots Control code based on ESC POS commands NOTE 2 Automatic paper load Four maintenance counters On Off times hours meters...

Страница 4: ...hort circuit print head breaking or general failure of the printer NEVER shake the printer NEVER disassemble or modify the hardware of the printer NEVER try to repair the printer Please contact your o...

Страница 5: ...print head periodically every 2 or 3 months in order to keep an optimal print quality Fig 2 1 Thermal print head cleaning The print head may be hot after printing Make sure it has thoroughly cooled do...

Страница 6: ...WxH mm cpl 2 Font B WxH mm cpl Standard Double width Double height Double width height 1 5 x 3 24 3 x 3 12 1 5 x 6 24 3 x 6 12 1 x 2 32 2 x 2 16 1 x 4 32 2 x 4 16 Number of characters Alphanumeric ch...

Страница 7: ...hared by the receiving buffer The buffer is being filled at the same time that buffered data is being printed for that reason high transmission speed is required in order to ensure that data is availa...

Страница 8: ...statistics assume that the printer repeats printing in which one dot line consists of an average of 112 dots or less and the average number of printing dots per dot line per element is 30 2 Life end i...

Страница 9: ...ke a good earth connection Allow enough room and accessibility to reach the maintenance procedure points in case it is needed Take notice all user accessible parts in the printer Printing Head present...

Страница 10: ...o implement some system to allow printer retraction as show in previous figure and provide enough space to open or close de presenter It is recommended also to leave a sufficient gap at the paper roll...

Страница 11: ...receptacle for not picked up tickets is not implemented this area must be cleared since the KS55 loops the ticket down before presenting it Fig 4 4 Recommended receptacle location to collect the tick...

Страница 12: ...must be used 3 When designing printing lines and bit images take the printing ratio and print duty into consideration Print quality may be poor if the printing ratio energizing pulses dot line or prin...

Страница 13: ...de Male D SUB9 pin connector 4 3 2 Change between online and offline mode The printer is in offline mode 1 When powering up or resetting the printer until the printer is ready to receive data 2 When t...

Страница 14: ...than 18 cm If the ticket is not picked up within the collection time interval DC3 T n command before it is collected the user can be given a second chance to pick it up by the 2nd Warning option extra...

Страница 15: ...The ticket is automatically collected DC3 T n 5 5s Example1 DC3 L n 0x01 ton 100 toff 0 DC3 D n 0x02 ton 100 toff 0 Example2 DC3 L n 0x01 ton 100 toff 0 DC3 D n 0x01 ton 100 toff 100 Example3 DC3 L n...

Страница 16: ...e paper and the thermal side will show up the track on 6 Once the printer has detected the paper it will automatically start the paper load sequence which consist of feeding few millimeters of paper a...

Страница 17: ...nd SERIAL interfaces The on board button has the following functions PAPER FEEDING when the printer is powered on pressing the button will feed the paper The paper roller will not move under the follo...

Страница 18: ...This second option of the self test mode has the goal of validating the printing speed and quality At the end of the self test page there are few lines showing the four different maintenance counts 1...

Страница 19: ...ast 9 bytes for example 00h 4 It is also possible to enter the hexadecimal mode through the GS A command Fig 5 5 HEXADECIMAL DUMP mode example 5 6 BLACK MARK SENSOR The KS55 interface has a specific s...

Страница 20: ...g line If the printer detects that paper has been fed for a distance larger that the ticket length without having cut the paper it will pop a black mark error The first ticket should be discarded sinc...

Страница 21: ...G When an error occurs the printer visually notifies its type through the LED This fact allows the final user to have a direct and visual reference of the current printer status On the other hand the...

Страница 22: ...them according to the figure below If no error happens the led will light permanently green Fig 5 9 Error status indicator LED Fig 5 10 LED Blinking sequence Each time unit corresponds to 0 5 seconds...

Страница 23: ...vation n 01 H Printer status Offline bit 3 1 n 02 H Offline status Error occurred bit 6 1 Recover action This error cannot be recovered One of the control board components might be damaged and should...

Страница 24: ...und the next black mark The possible reasons may be a The paper does not have black mark b The black mark is not in the right position c The black mark does not have the right size or intensity Status...

Страница 25: ...t is not recovered PRESENTER ERROR Description The ticket has not been picked up by the user and for some reason the engine has not been able to ejecting nor retracting it Status flags This error invo...

Страница 26: ...standard mode after the received data is printed collectively Executing an ESC S command restores the printer to standard mode without printing the received data in page mode 5 7 1 Notes about paged m...

Страница 27: ...ex 10 04 n Decimal 16 4 n Range 01 H n 04 H Description Transmits the selected printer status specified by n in real time according to the following parameters n 01 H Transmit printer status n 02 H Tr...

Страница 28: ...3 Undefined 4 ON Not used Fixed to ON 5 OFF No paper end stop ON Printing is being stopped 6 OFF No error ON Error occurred 7 OFF Not used Fixed to OFF n 03 H Error status Bit OFF ON Function 0 OFF No...

Страница 29: ...OFF Not used Fixed to OFF 1 ON Not used Fixed to ON 2 Undefined 3 OFF Ticket not pick up ON Ticket pick up 4 ON Not used Fixed to ON 5 Undefined 6 OFF ON Ticket has been retracted 7 OFF Not used Fixed...

Страница 30: ...re has been saved successfully or on the contrary if the feature is not supported It is required therefore to have the paper roll installed After this command has been executed the printer will reset...

Страница 31: ...latile memory Format ASCII ESC DC2 GS BEL Hex 1B 12 1D 07 Decimal 27 18 29 07 Description Saves current configuration into flash memory so when the printer is restarted current configuration will be l...

Страница 32: ...are aligned at the baseline ESC E can also select the emphasized mode Be careful when uses both command ESC M can also select character font type However the setting of the last received command is ef...

Страница 33: ...sized mode is turned on Notes Only the least significant bit of n is enabled This command and ESC turns on and off emphasized mode in the same way Be careful when this command is used with ESC Default...

Страница 34: ...font types However the setting of the last received command is effective This command must be sent at the beginning of a line If it is sent in the middle of a line all previous data in the print buffe...

Страница 35: ...ustification Notes The command is enabled only when processed at the beginning of the line This command executes justification in the printing area Reference ESC Example Left justification Centering R...

Страница 36: ...e black mark sensor and it is needed back feed paper to prepare the cutting ESC m Name Partial Cut Format ASCII ESC m Hex 1B 6d Decimal27 109 Description Cuts the paper partially in the current positi...

Страница 37: ...bles currently loaded in the printer Reference APPENDIX INTERNAL CHARACTER TABLES ESC n Name Inverse printing mode Format ASCII ESC n Hex 1B 7B n Decimal 27 123 n Range 00 H n FF H Description Turns i...

Страница 38: ...H Description Selects the character height using bits 0 to 3 and selects the character width using bits 4 to 7 as follows n in hex Horizontal size WIDTH x 1 x 2 x 3 x 4 x 5 x 6 x 7 x 8 Vertical size...

Страница 39: ...s Format ASCII GS C pL pH NULL 6 NULL C L R Hex 1D 28 43 pL pH 00 36 00 43 4C 52 Decimal 29 40 67 pL pH 00 54 00 67 76 82 Range pL 06 H fixed pH 00 H fixed Description Erases all logos stored in non v...

Страница 40: ...printing speed Format ASCII GS E n Hex 1D 45 n Decimal 29 69 n Range n 00 H 10 H 20 H 30 H Description Selects the printing speed n Printing speed 00 H Maximum speed 10 H Fast Speed 20 H Slow Speed 3...

Страница 41: ...dicating numerically the current firmware version and revision 1st and 2nd index 3Rd index indicates the boot firmware version and it is not transmitted by this command Example GS L nL nH Name Set lef...

Страница 42: ...d1 dn Hex 1D 51 nL nH d1 dn Decimal 29 81 nL nH d1 dn Description Prints a 2D QR barcode with n characters where n nL nH x 256 By default the QR code is printed on V7 M symbol 45x45 Range nH 00 H 00...

Страница 43: ...GS q n Hex 1D 71 n Decimal 29 113 n Range 04 H n 08 H Description Selects the 2D barcode square size n square size mm Total symbol size example V 7 04 H 0 50 22 5 x 22 5 05 H 0 62 28 1 x 28 1 06 H 0...

Страница 44: ...osition even when the black mark is enabled Notes for 2 Black mark disabled When n 00 H the printer feeds paper Cutting D and cut it When n 00 H the printer feeds paper Cutting D n x 0 125 mm and cuts...

Страница 45: ...H Font B 8x16 Notes HRI indicates Human Readable Interpretation HRI characters are printed at the position specified by GS H HRI characters are always printed at X Scale 1 and Y Scale 1 Default n 01...

Страница 46: ...e print buffer When data exists in the print buffer the printer processes the data following m as normal data After printing the bar code this command sets the print position to the beginning of the l...

Страница 47: ...pond to the shift characters or code set selection characters 7 HRI character for the function character is space 8 HRI characters for the control character 00 H to 1F H and 7F H are space Others Be s...

Страница 48: ...Description Sets the horizontal size of the bar code n specifies the bar code width as follows n Module Width mm for Multi level Bar Code Binary level Bar Code Thin element width mm Thick element widt...

Страница 49: ...L xH yL yH d1 dk Range n 01 H xL 30 H xH 00 H when 1 xL xH FF H 30 H 00 H yL FF H 00 H yH 01 H when 1 yL yH FF H 288 00 H d FF H k xL xH 256 yL yH 256 8 Total available data area 65532 bytes 64KB 4Byt...

Страница 50: ...and image handle software like Word Paint Photoshop etc the user can load a logo selecting in Device operation KS55 Windows driver the correct option We suggest adjusting the logo selecting Driver mod...

Страница 51: ...Description Bytes returned 31 H On off times Number of times the printer has been turned on 2 32 H Time On Number of seconds the printer has been working 4 33 H Meters Number of meters the printer has...

Страница 52: ...ulated as follows x0 xL xH x 256 x 0 125 mm y0 yL yH x 256 x 0 125 mm dx dxL dxH x 256 x 0 125 mm dy dyL dyH x 256 x 0 125 mm Notes If this command is input in standard mode the printer executes only...

Страница 53: ...mal 29 36 nL nH Range 0 nL 255 0 nH 255 Description Sets the absolute vertical print starting position to buffer character data in page mode Notes This command sets the absolute print position to nL n...

Страница 54: ...t has been cut and presented if within the programmed time has not been picked up the ticket will be collected The n parameter indicates the number of seconds to waiting Default n 5 seconds Notes This...

Страница 55: ...ticket and resets the presenter collection time DC3 T n command one again In the LONG case that second feed is not performed If finally the ticket is not picked up an inward retraction or outward ejec...

Страница 56: ...color n Light color 0 None 1 Green 2 Red 3 Orange The time the light is on or off is set by the parameters ton and toff respectively The time unit is 0 01 seconds The examples below shows how it look...

Страница 57: ...has elapsed extracts 30mm more of ticket and reset the collection time one again The n parameter determines the light color n Light color 0 None 1 Green 2 Red 3 Orange The time the light is on or off...

Страница 58: ...KS55 SERIES OPERATION MANUAL APPENDIX A MECHANICAL DIMENSIONS NOTE All dimensions in millimeters Fig A1 KS55 60 mechanical dimensions 58 of 66...

Страница 59: ...KS55 SERIES OPERATION MANUAL Fig A2 KS55 80 mechanical dimensions 59 of 66...

Страница 60: ...KS55 SERIES OPERATION MANUAL Fig A3 Short paper holder centered and extreme positions with 80 paper roll Fig A4 Middle paper holder centered and extreme positions with 130 paper roll 60 of 66...

Страница 61: ...KS55 SERIES OPERATION MANUAL Fig A5 Long paper holder centered and extreme positions with 180 paper roll 61 of 66...

Страница 62: ...ithout illuminated bezel XX custom made type under agreement only AVAILABLE ACCESORIES optional Part Number Description FAPOS 1 Power supply close frame jack 2 Terminals FA 40TK Power supply open fram...

Страница 63: ...mat 8 x 16 dots PC437 USA Standard Europe International Character Set USA In addition they have provided an internal flash memory area to load 2 other external user tables one per format through the c...

Страница 64: ...user table does not involve replacing the corresponding internal PC437 Loading a new external character table involves replacing the previous one It is not allowed to change the character table or the...

Страница 65: ...aded from our website www feniximvico com EXAMPLE Using the option 3 the character tables ISO 8859 5 Cyrillic in 12x24 format and ISO 8859 8 Hebrew in 8x16 format have been loaded which can be verifie...

Страница 66: ...KS55 SERIES OPERATION MANUAL c Pac fico 53 55 08027 BARCELONA SPAIN Phone Num 34 93 353 92 22 Fax Num 34 93 353 97 21 E mail bcn feniximvico com http www feniximvico com 66 of 66...

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