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Fargo Electronics, Inc.
HDP100 High Definition Card Printer/Encoder User Guide (Rev. Beta)
18
General Troubleshooting Guide (continued)
Problem
Possible Solution
Dash Lines on Image Check the Transfer Roller (D880146) or Platen Roller (D860022)
for cuts or nicks.
Film Sensor Error
Verify the Film Sensors (J35 and J36) have not been switched.
CHECK FOR ACCURACY
Verify the Take-up Motor turns without delay when Lamination
begins. Increase the transfer tension if the Motor delays.
Verify that the washers (760386) are between the e-clip and
springs on the spring loaded film and Ribbon hubs.
Verify the film is not telescoped on the roll with fixture TL1574.
Verify the Platen Roller stepper Motor cable (D860120) is wired
correctly and is connected to the Motor (E000062) and the
circuit Board (A000300) J32.
Ribbon Sticking to
the Film
Increase the Ribbon Tension. See the
Adjusting the Ribbon
Tension
procedure.
Continued on the next page
