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Fargo Electronics, Inc.
HDP100 High Definition Card Printer/Encoder User Guide (Rev. Beta)
2
Troubleshooting LCD Messages
LCD Message
Cause
Solution
Calibrating Sensor
The Input Hopper cards-
out Sensor needs to be
calibrated.
Go to MENU>SETUP
PRINTER>SENSOR
CALIBRATION>CAL HOPPER
SENSOR and press SELECT.
CALIBRATE
RIBBON
The print Ribbon is out of
calibration.
Select CANCEL and then perform
the Ribbon calibration procedure.
See
Resolving a Ribbon Sensor
CARD ERROR
A card has been
removed; or a card is
jammed; or a Ribbon
align error has occurred
in the Print Station of the
Printer.
Clear the problem. Press
RESUME to continue. See the
procedure.
CARD FEED
STOPPED
The Ribbon access arm
was opened. This caused
the card transfer to stop.
Press RESUME or CANCEL.
CARD HOPPER
EMPTY
The Card Hopper is
empty.
Load more cards and press
RESUME to continue. See
Resolving a Card Hopper Empty
Error
.
Card Jam
A card is jammed in the
Print Station or card
flipping area of the
Printer.
See the
Resolving the Card Jam
procedure.
Press RESUME to continue.
CARD JAM: PROX
A card is jammed in the
PROX card encoding
area of the Printer.
Clear the jam. See the
Resolving
procedure.
CARD JAM:
SMART
A card is jammed in the
smart card encoding area
of the Printer.
Clear the jam. See
Resolving a
.
Continued on the next page