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Chapter 6. Service Information
If problems persist after you check this manual, you can contact your dealer or
consult the technical service below:
For driver and hardware questions, please send an e-mail (Containing detailed
descriptions of the problem you come upon, the hardware and software
environment of your system) to the following address:
Taiwan:
USA:
Europe:
For free driver updates, product information and news release, please visit the
following web addresses:
http://www.acerperipherals.com.tw
(Taiwan)
http://www.acerperipherals.com
(USA)
http://www.acerperipherals.nl
(Europe)
For questions on using the bundled application, please consult the following web
addresses:
http://www.ulead.com
(Photo Express)
http://www.xerox.com
(TextBridge)
Re-packing Directions
To avoid unpredictable damages during transportation, please follow these
guidelines when repacking your scanner:
1.
Lock the scanner: you can find the lock on the bottom of the scanner.
2.
Use the original shipping container and packing materials for repacking.
3.
Send only the scanner and other hardware required to complete the repair.
4.
Enclose a document describing the problems you encountered.
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