Extron electronics NAV E 201 D Скачать руководство пользователя страница 78

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NAV E 401 D and NAV E 201 D Encoders • Troubleshooting

Alarm

Cause

Remedy

Stream

Conflict

Multiple NAV endpoints are configured
to use the same video, audio, AES67, or
USB multicast IP address.

Reconfigure endpoint stream settings for
a unique stream address.

Temperature

Interna

The NAV device is overheating.

Check the ambient temperature of the
NAV device installation location.

•

If greater than 104 °F, (60 ºC) use
HVAC system to lower ambient
temperature.

•

If ambient temperature is
104 °F, (60 °C) or less, check
the mounting location for nearby
equipment emitting excessive heat.

Tie

Failure

The encoder failed to establish a tie with
the specified endpoint.

Debug the network connectivity between
the encoder and decoder.

Video

loss

The input is changed and video sync
cannot be established for within a two-
second window.

Debug the connectivity of the AV source
device to the NAV encoder.

Содержание NAV E 201 D

Страница 1: ...User Guide NAV Pro AV Over IP 68 2978 01 Rev A 01 22 NAV E 401 D and NAV E 201 D Streaming HDMI Encoders...

Страница 2: ...electric shock ATTENTION This symbol when used on the product is intended to alert the user of important operating and maintenance servicing instructions in the literature provided with the equipment...

Страница 3: ...Vault PowerCage PURE3 Quantum ShareLink Show Me SoundField SpeedMount SpeedSwitch StudioStation System INTEGRATOR TeamWork TouchLink V Lock VN Matrix VoiceLift WallVault WindoWall XPA XTP XTP Systems...

Страница 4: ...n de s assurer de la compatibilit entre FCC Classe A et CE les c bles STP et les connecteurs STP sont n cessaires NOTES This unit was tested with shielded I O cables on the peripheral devices Shielded...

Страница 5: ...puter or device responses used in this guide the character 0 is the number zero and O is the capital letter o Computer responses and directory paths that do not have variables are written in the font...

Страница 6: ......

Страница 7: ...d Ext connector 14 Power supply wiring 15 Basic Operation 17 Power 17 Pairing Devices 17 Operation 18 System operation with a NAVigator 18 Configuration and other operations 18 Reset operations 18 HTM...

Страница 8: ...NAV E 401 D and NAV E 201 D Encoders Contents viii...

Страница 9: ...ecoders collectively are referred to as endpoints About the NAV System The Extron NAV decoders and one or more compatible encoders form an AV distribution and switching matrix on an Internet Group Man...

Страница 10: ...L OUTPUT NAV SD 101 RESET NAV 1G PoE LAN Extron NAV E 101 Input 1 Extron NAV E 101 Input 2 Extron NAV E 101 Input 3 HDMI LOOP THRU POWER 12V 2 0 A MAX L CONT C T Tx Rx G S G RS 232 IR R AUDIO LAN CONT...

Страница 11: ...compatibility with Extron and third party DSP processors HDCP 2 3 compliant Ensures display of content protected media and interoperability with other HDCP compliant devices NAV E 401 D only Ethernet...

Страница 12: ...sual confirmation that protected content cannot be viewed on that display Supports embedded HDMI audio signals Directly interfaces with common digital AV source signals for compatibility with most dig...

Страница 13: ...der will be installed into fine furniture it is best to hire a licenced bonded craftsperson to cut the access hole and perform the physical installation so the surface will not be damaged S il est pr...

Страница 14: ...e encoder The encoder fits into a standard US three gang junction box or mud ring and includes a decorator style wallplate and a metal mud ring Optional UL Listed junction boxes external junction boxe...

Страница 15: ...ounting Bracket Detail B 1 25 6 32 Screw Backing Clip can be in either orientation See Detail A or Detail B Figure 2 Installing a Mounting Bracket a Place 0 75 1 90 cm to 1 25 inch 3 18 cm long 6 32 m...

Страница 16: ...through the wall box punch out holes if applicable securing them with cable clamps to provide strain relief and so they do not slip back down into the wall or furniture NOTE Connect the network cable...

Страница 17: ...nect a serial RS 232 signal a modulated IR signal or both to this 3 5 mm 5 pole direct insertion connector for bidirectional RS 232 and IR communication with connected remote controlled devices using...

Страница 18: ...or surface mounting box or mud ring as follows see figure 5 NAV E 201 D HDMI OUT E E ST RM HDMI HDCP PW R Mounting Screws 6 Plcs Figure 5 Installing the Encoder in a Junction Box 3 Insert the include...

Страница 19: ...MI output port of the digital video source B HDMI OUT port Outputs looped through HDMI video for local monitoring of the source signal NOTE See LockIt Lacing Brackets on page 13 to securely fasten the...

Страница 20: ...sent Unlit The encoder is not actively streaming a NAV output F Hidden buttons and LEDs features that are visible only when the faceplate is removed RESET button and LED This recessed button and LED i...

Страница 21: ...ion see figure 7 1 1 1 1 2 2 2 3 3 3 4 4 4 5 5 5 Figure 7 Installing the LockIt Lacing Bracket 2 Loosen the HDMI connection mounting screw from the panel enough to allow the LockIt lacing bracket to b...

Страница 22: ...be pulled out LAN and Ext connector The encoder NAV 1G PoE port supports 1000Mbps 1000base T Gigabit Ethernet half duplex and full duplex Ethernet connections It is vital that your Ethernet cable be t...

Страница 23: ...nts The length of exposed wires is critical The ideal length is 3 16 inch 5 mm Any longer and the exposed wires may touch causing a short circuit Any shorter and the wires can be easily pulled out eve...

Страница 24: ...dans les cavit s murales The installation must always be in accordance with the applicable provisions of National Electrical Code ANSI NFPA 70 article 725 and the Canadian Electrical Code part 1 sect...

Страница 25: ...ately 45 seconds for self test and system startup to complete When the process is complete the Power LED lights steadily NOTE The encoder is NOT operational until the boot process is complete the Powe...

Страница 26: ...e HTML Operation beginning on page 21 or Extron Toolbelt Simple Instruction Set SIS commands see SIS Operations starting on page 62 cannot be issued directly to the encoder but are issued via an Extro...

Страница 27: ...s and again at 6 seconds Then momentarily press RESET within 1 second Resets all the IP settings without affecting the device configuration Mode 4 Enables ARP capability Sets the IP address subnet add...

Страница 28: ...lute factory reset Release then immediately press and release again RESET RESET RESET RESET RESET RESET RESET Release then immediately press and release again 6 seconds 9 seconds Press and hold the Re...

Страница 29: ...ollows 1 Start the web browser NOTES Extron recommends the following browsers to fully support the NAV system Google Chrome All screen images in this guide use Chrome Mozilla Firefox Microsoft Edge Th...

Страница 30: ...r IT department can provide an uploadable SSL Certificate see Toolbelt on page 58 Once the certificate is loaded the notification does not occur The browser opens to the Login dialog box see figure 13...

Страница 31: ...7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 5 5 5 5 5 5 5 5 5 5 5...

Страница 32: ...page 47 8 Control panel Information indicator Opens a dialog box that displays the format resolution and rate of the input and HDMI Out output see item B on page 11 Click anywhere outside the dialog b...

Страница 33: ...A A A A A A A A A A A A A A A A A A Figure 15 Input Configuration Page The Input Configuration page consists of two read only panes Video 3 and Audio 4 that display the status of the input to the enc...

Страница 34: ...the encoder indicates that it does not support HDCP If the source is unable to decrypt its output the encoder generates a green screen 2 EDID Click the drop down list to select among the available ED...

Страница 35: ...5 5 5 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 8 8 8 8 8 8 8...

Страница 36: ...Box 1 Bitrate Mbps Set the Bitrate in one of three ways NOTE Extron recommends leaving the bitrate at the default setting The bitrate is the rate at which the encoder transmits data The bitrate affec...

Страница 37: ...Alway Encrypt Maintains the HDCP encrypted state with the output sink device to improve system switching performance 2 Video Output Click the drop down list to select among the various output formats...

Страница 38: ...e has occurred Test Pattern pane See figure 20 If you change the test pattern setting 1 or 2 the SAVE button 3 becomes selectable Click SAVE to take change or CANCEL 4 to abandon it Clicking either bu...

Страница 39: ...button closes the dialog box 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 Figure 21 AES67 Pane 1 RESE...

Страница 40: ...select among the OSD options for display see figure 23 on page 33 for typical on screen displays Input OSD input connection details that can alert users of an input change Status OSD general encoder d...

Страница 41: ...ge Click the drop down list to select among the images to display as the screen saver Retain Last Frame displays the last frame of input data before the OSD was activated Black Screen shows a black sc...

Страница 42: ...on 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 2 2 2 2 2 Figure 24 Upload a Custom Image Steps 1 and 2 2 Click Select File 2 An Open dialog box opens see figure 25 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1...

Страница 43: ...ProDSP Digital Matrix Processor is tied into the NAV system See the user guide for the applicable device to configure that device and also the Dante documentation Current Input pane The Current Input...

Страница 44: ...e Tools page consists of four tabs see figure 27 1 Backup see Backup tab below Restore see RESTORE tab on page 37 Firmware see FIRMWARE tab on page 39 and Reset see RESET tab on page 40 that provide e...

Страница 45: ...ELECT FILE 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Figure 28 Tools Restore Function An Open dialog box opens see figure 29 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 2...

Страница 46: ...o Settings Network Connection Settings Date and Time Input Config Audio Settings Ports Settings Ports Output Config Stream Settings Advanced Networking Output Config Loop Thru Output Config AES67 Audi...

Страница 47: ...re update 1 Click FIRMWARE see figure 31 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 Figure 31 Tools Firmware Function 2 Click SELECT FILE 2 An Open dialog box opens see...

Страница 48: ...irmware Upload Progress When the encoder reboots the connection to it is momentarily lost and after a few seconds the browser displays the home page Login dialog box see figure 13 on page 22 To contin...

Страница 49: ...communication settings which are maintained Resets the password to the default which is extron see the table of communication and configuration settings Reset All Settings and Delete Files This reset...

Страница 50: ...and type in the IP address of another unit on the network 2 3 Click either PING or TRACE 3 depending on the diagnostic you want to run NOTES Ping Tests the connection to another unit on the network F...

Страница 51: ...5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 4 4 4 4 4 4 4 4 4 4...

Страница 52: ...P querier on the network there is no effective multicast traffic management and the multicast traffic saturates the network and stream and communication errors can occur The IGMP Querier pane see figu...

Страница 53: ...ane see figure 38 8 shows any current alarms Figure 42 shows the pane when alarms are present Some alarms self clear when specific conditions are met others remain as long as the condition that causes...

Страница 54: ...1 1 1 1 1 1 1 1 1 1 at right to download a history of errors in a comma delimited csv file that can be opened in Microsoft Excel The figure at right shows the results of downloading an alarms log usi...

Страница 55: ...e encoder see figure 45 on page 48 The Device Name Input Number and Location can be edited by clicking the EDIT button 1 An editable version of the selection opens see figure 46 on page 48 NOTES Editi...

Страница 56: ...Device Name Click in this field and type in a device name of your choice NOTE The Device Name is also the hostname 2 Input Number Click the and buttons or type a number into the field to overwrite the...

Страница 57: ...EDIT button is unavailable for selection when the encoder is assigned to a NAVigator 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 3 3 3 3...

Страница 58: ...d Timepicker Tools Sync time with server 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 3 3 3 3 3 3 3 3...

Страница 59: ...of the encoder see figure 51 DHCP IP Address Subnet Gateway DNS Server DNS Suffix and Ethernet Extension can be edited by clicking the EDIT button 1 An editable pane opens see figure 52 on page 52 NOT...

Страница 60: ...coder defaults to the Link Local address see A NOTE IP Address Subnet Gateway DNS Server DNS Suffix Ethernet Extension and are not editable when DHCP is on 2 IP Address Subnet and Gateway Click in the...

Страница 61: ...A A A A 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Figure 54 Editable Username Password Selection 1 Password and Confirm Password Click in these fields and type in a valid password values to enter the approp...

Страница 62: ...1 1 1 1 Figure 55 Ports Selection 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Figure 56 Editable Ports Selection 1 HTTPS and RTP Start C...

Страница 63: ...6 6 6 6 6 6 6 6 6 6 6 6 6 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3...

Страница 64: ...riority of the packets Click the and buttons or type a number into the field within the range 0 to 225 to overwrite the factory default NOTE The lower the number the lower the priority of the packet w...

Страница 65: ...1 1 1 1 1 1 1 1 1 1 1 1 1 B B B B B B B B B B B B B B B B B B A A A A A A A A A A A A A A A A A A Figure 59 About Pane The About pane provides the following useful information A Firmware version numb...

Страница 66: ...PL Pro series control products over a secure encrypted channel The encoder hosts multiple Secure Platform Interfaces exposing control of the entire NAV system to connected primary controllers Toolbelt...

Страница 67: ...vacy enhanced Electronic Mail and der Distinguished Encoding Rules file types PEM file types are ASCII encoded and are the required format for uploading to the device DER file types are binary encoded...

Страница 68: ...nfiguration Access to Global Configurator Professional requires ECP Certification In a NAV system with an Extron controller such as an IPCP Pro 250 you can perform actions such as Load device drivers...

Страница 69: ...than Global Configurator Global Scripter uses the easy to learn Python scripting language and includes the Extron exclusive Python library ControlScript ControlScript increases the productivity of AV...

Страница 70: ...e Tables SIS Command and Response Tables Host to Encoder Communications SIS commands consist of one or more characters per field No special characters are required to begin or end a command character...

Страница 71: ...E22 Busy E24 Privilege violation E25 Device not present E28 Bad file name or file not found The command operation is aborted with no other indication Using the Command and Response Tables The command...

Страница 72: ...ly 1B Vmt1 Mute video and sync 2B Vmt2 Unmute video and sync 0B Vmt0 Default Video output is active Show mute status B X Audio mute HDMI Loop Thru port Mute audio 1 1Z Amt1 1 Unmute audio 1 0Z Amt1 0...

Страница 73: ...2 X1 n Show all n connected video streams Example 39I Conf Rm 1 192 168 254 254 239 199 188 175 Conf Rm 2 192 168 254 253 239 199 188 165 Class Rm 5 192 168 254 252 239 199 188 155 View connected audi...

Страница 74: ...ommand Host to Unit Response Unit to Host Additional description Firmware version Read firmware version Q X1 Read full firmware version Q X1 Read full firmware version Advanced 20Q X1 Part number View...

Страница 75: ...G Cisg 1 X1 IP and subnet mask Set IP address and subnet mask E1 X1 IP X1 Subnet CISG Cisg 1 X1 IP X2 Subnet X1 Gateway Set IP address and subnet mask E1 X1 IP X2 Subnet CSIG Cisg 1 X1 IP X2 Subnet X1...

Страница 76: ...to login unsuccessfully 10 or more times Check whether login attempts were from internal personnel If not take action to strengthen security measures Backup Restore Failure A problem occurred while tr...

Страница 77: ...display that is connected to the decoder for HDCP version support IGMP Failure The NAV device failed to receive three consecutive IGMP queries from an IGMP querier Debug network connectivity between t...

Страница 78: ...of the NAV device installation location If greater than 104 F 60 C use HVAC system to lower ambient temperature If ambient temperature is 104 F 60 C or less check the mounting location for nearby equi...

Страница 79: ...0 Jan Smuts Avenue Rosebank 2196 South Africa This Limited Warranty does not apply if the fault has been caused by misuse improper handling care electrical or mechanical abuse abnormal operating condi...

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