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Troubleshooting
PC Card 7 - 17
7
The PC Card Problem in Windows ME
After you resume your computer from suspend mode and try to use a program that uses a PCMCIA mo-
dem, the
Windows
message server (Msgsrv32.exe) may stop responding (hang).
Windows
-based programs
or
Windows
itself may then hang. This problem can occur when you are using Dial-Up Networking to con-
nect to an Internet service provider and your computer enters Suspend mode or Standby mode before you
disconnect the Dial-Up Networking connection.
This is a problem caused by
Microsoft Windows ME (Millennium Edition)
. To resolve the problem, im-
mediately after installing
Windows ME
install the program file
PCI.vxd
to update your system driver. The
PCI.vxd driver is supplied by your computer service representative
.
For more information on this, refer to the Microsoft article “Computer with PCMCIA Modem Hangs Dur-
ing Suspend Mode” (Q270086) which can be found on Microsoft’s web site.
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