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Essex Electronics, Inc. | 805.684.7601 | 800.KEY-LESS | fax 805.684.0232 | keyless.com
PERSON OR PROPERTY, OR OTHER INCIDENTAL OR
CONSEQUENTIAL DAMAGES. THE REMEDIES OF THE BUYER
SHALL BE LIMITED TO THOSE PROVIDED IN THIS LIMITED
WARRANTY TO THE EXCLUSION OF ANY AND ALL OTHER
REMEDIES, INCLUDING, WITHOUT LIMITATION, INCIDENTAL
OR CONSEQUENTIAL DAMAGES.
This Limited Warranty shall be governed by and interpreted in
accordance with the California Uniform Commercial Code and by
the procedural laws of the State of California. Any lawsuit or other
action which arises out of, relates to, or is in connection with the
manufacture or sale of the K1-ERM Encoded Keyless Entry®
Access Control System or Encoded Relay Module (ERM) shall be
governed by California law, and the venue for any such action shall
be the Superior Court of the State of California in and for Santa
Barbara County, California.
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Repair Policy
Should it be necessary for a component or a system to be returned
for repair, it must be accompanied with an RA# (Return
Authorization Number) issued by the factory. Please call 1-800-
KEYLESS (800-539-5377) to obtain an RA#. All returns must be
sent to the factory freight prepaid. Collect shipments will not be
accepted at any time. Standard turnaround time is ten (10) working
days from the date of receipt. All repairs will be returned UPS
Ground (or equivalent). Any other shipping requests or instructions
will be at the customer’s expense.
At the factory’s discretion, warranty repairs will include repair or
replacement, update and testing. Returns and repairs out of the
warranty period or in warranty with damage not covered under
warranty shall be subject to a repair charge. All non-warranty repair
freight charges are paid for by the customer. Non-warranty repair
charges are returned COD. (Factory Authorized Distributors are
subject to standard terms.)
