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1/5/2007

EAG Gateway Series Administration Guidelines

MAG-06007 Rev. A

3 Preparation for Installation

To avoid any body injury and device damage, please read this chapter carefully before the installation.

3.1 Safety Check

For your safety, please follow the following items when EDG is installed and used. Please make sure

the installation site is away from wet and heat source.

․

Follow electricity safety rules

․

Please let the experienced or trained operator to install and maintain EAG

․

Wear static discharge wrist strap

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Ensure the proper electric ground of installed equipment

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Properly connect the power cable to EAG

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Do not unplug the power cable when in use

․

UPS should be used to power EAG

Note:

Please read carefully the

labeled content when installing EAG, and be strictly following the

operation procedures.

3.2 Installation Environment

3.2.1

Temperature/Humidity

The EAG installation room must maintain normal temperature and humidity.

If the room temperature exceeds the specified maximum temperature, it will shorten the live of the

electrical insulation material. If the room humidity exceeds the specified humidity, EAG may experience

electrical static shock and shrinkage of electric insulation material in the metal package. It may also

cause metal corrosion. All these will drastically shorten the life span of the EAG. It is strongly

recommended that user control the environmental temperature between 0~40ºC and humidity between

5%~95% (none condensing).

3.2.2

Dust Control and Air Flow

Dust falls on the EAG might cause intermittent failure in electrical connections. It may cause long term

damage to EAG. It will cause equipment failure and shorten equipment life span. Therefore, EAG

Содержание EAG Series

Страница 1: ...EAG Gateway Series Administration Guidelines Version Essence Technology...

Страница 2: ...3 FXO Line Interface Module 10 2 3 1 FXO Line Interface Module Function 10 2 3 2 FXO Line Interface Module Pin Assignment 10 2 4 FXS FXO Mixed Line Interface Module 13 2 5 Switching Power Supply Modul...

Страница 3: ...and Function Description of Most Used Buttons 26 5 3 System Config 28 5 4 Network Configuration 30 5 5 MGCP Config 32 5 6 SIP Configuration 35 5 7 1st 2nd Card 37 5 7 1 Phone Number 37 5 7 2 Call Stat...

Страница 4: ...5 10 2 Software Update 72 5 10 3 Change Password 73 5 10 4 Reboot the Gateway 74 5 10 5 Help 74 5 11 Exit 74 6 Appendix 75 6 1 Factory Default Settings 75 6 1 1 System Settings 75 6 1 2 Network Settin...

Страница 5: ...upplies and hot swappable modules further secures the EAG s carrier reliability EAG provides FXS FXO ports and multiple 10 100M Ethernet interfaces EAG connects to regular telephones faxes and PBXs th...

Страница 6: ...be configured with different interface cards All the Essence VOIP products offer modular versatile and high reliability features EAG provides not only the pure FXS S port and pure FXO O port line inte...

Страница 7: ...m Specifications Internal Memory 32MB 64MB 128MB Standard 64MB Flash Memory 8MB 16MB Standard 8MB 24 voltage Talk Battery Ringing Voltage 60V RMS REN Equivalence 5 for short loop 300 meters 3 for long...

Страница 8: ...way Series Administration Guidelines MAG 06007 Rev A Non Operation Temperature 25 70 C Operation Humidity 5 95 Non Condensed Noise 30 DB Max Dimension H L W 4 4x44x44 mm Net Weight 7 kg Weight includi...

Страница 9: ...in Console Module provides necessary interfaces to connect to peripheral devices and internal interface modules It can supports up to 48 analog line trunk ports Figure 3 EAG Main Console Module Physic...

Страница 10: ...sed for control management maintenance Note If possible customers should use the Ethernet port 1 for software upgrade device configuration and management operations and use the Ethernet port 3 for VoI...

Страница 11: ...how the LED types and definitions Table 4 Main Console Module LED Definitions Mark Function State Description Green Main power supply is on PWR Power Indicator Off Main power supply is off Off System...

Страница 12: ...ommon combinations are described in Table 1 2 2 2 FXS Line Interface Module Pin Assignment Each EAG FXS interface module provides up to 24 ports Each EAG can have up to two FXS interface modules 48 an...

Страница 13: ...8 TIP8 33 9 RING9 TIP9 34 10 RING10 TIP10 35 11 RING11 TIP11 36 12 RING12 TIP12 37 13 RING13 TIP13 38 14 RING14 TIP14 39 15 RING15 TIP15 40 16 RING16 TIP16 41 17 RING17 TIP17 42 18 RING18 TIP18 43 19...

Страница 14: ...ments The common combinations are described in Table 1 2 3 2 FXO Line Interface Module Pin Assignment Each EAG FXO interface module supports up to 16 analog relay ports FXS interface module provides 5...

Страница 15: ...32 8 NC NC 33 9 NC NC 34 10 NC NC 35 11 NC NC 36 12 NC NC 37 13 NC NC 38 14 NC NC 39 15 NC NC 40 16 NC NC 41 Table 6 8FXO Interface Module Pin Assignment Pin Description Pin 1 RING1 TIP1 26 2 RING2 TI...

Страница 16: ...ace Module Pin Assignment Pin Description Pin 1 RING1 TIP1 26 2 RING2 TIP2 27 3 RING3 TIP3 28 4 RING4 TIP4 29 5 RING5 TIP5 30 6 RING6 TIP6 31 7 RING7 TIP7 32 8 RING8 TIP8 33 9 RING9 TIP9 34 10 RING10...

Страница 17: ...log POTS lines or telephony switch POTS lines The FXO ports can be used for Life line PSTN Fallback to increase the system stability and reliability The examples are given as follows based on the 4FXS...

Страница 18: ...e Module Pin Assignment Pin Description Pin 1 RING1 FXO TIP1 26 2 RING2 FXO TIP2 27 3 RING3 FXO TIP3 28 4 RING4 FXO TIP4 29 5 NC NC 30 6 NC NC 31 7 NC NC 32 8 NC NC 33 9 RING1 FXS TIP1 34 10 RING2 FXS...

Страница 19: ...ram The EAG switching power supply module is a high performance power supply specifically designed for the Essence s VOIP gateways It has the common AC input and multiple DC outputs A single module pr...

Страница 20: ...AG switch power supply module is hot swappable EAG can maintain normal operation when a power module is added removed or exchanged in a live system Table2 7 shows the pin assignments for DC outputs Pi...

Страница 21: ...stalling EAG and be strictly following the operation procedures 3 2 Installation Environment 3 2 1 Temperature Humidity The EAG installation room must maintain normal temperature and humidity If the r...

Страница 22: ...AG and implement the lighting protection device 3 2 4 Installing EAG Chassis When installing the EAG chassis please secure the EAG with screws on a shelf with proper grounding and well air flowed envi...

Страница 23: ...plate away for later use 2 Slide EAG Main Control Module along the guide rail into the chassis 3 Snap the Main Control Module on to the backplane in the chassis 4 Turn the two thumb screws clock wise...

Страница 24: ...shelf with standard 1U form factor Its physical dimension is 4 4cm high x 43 8cm wide x 42 5cm deep Installation procedure is as follows 1 Place a EAG into an empty slot on a 19 inch shelf and identif...

Страница 25: ...maintenance and control information The Ethernet Cable needs to be carefully made to ensure IP data and voice quality The following is the Ethernet cable making scheme 1 A user can use a proper cable...

Страница 26: ...aving 15mm leads exposed Then follow Figure 11 by inserting wires to their corresponding pin position in the plastic shell of RJ45 connector Pin 1 will house white orange wire etc Figure 11 RJ 45 Wiri...

Страница 27: ...o phones faxes or PBXs as shown in Figure 13 Figure 13 Connect with FXS Cable Note To avoid connecting to the wrong interface please check the identity on the interface before connecting the cable 4 7...

Страница 28: ...ase contact customer support Do not attempt to plug or unplug the power cable or open EAG while the power switch is on the ON position 4 8 Final Checks after Installation After installing EAG and befo...

Страница 29: ...address 192 168 2 218 If you cannot login to the gateway interface it may be because your PC is not in the same network with EAG s IP address 192 168 2 218 You need to change your PC address to be in...

Страница 30: ...users of lower privilege can only browse For users of the same level only the first user to login is able to change configurations The rest can only browse A user can see from the log file all the cur...

Страница 31: ...ase restart the gateway You need to click OK to confirm the action Default Click the button once to restore the factory default setting for each parameter Note Clicking this button only restore the de...

Страница 32: ...e this field DSP Version DSP Version field value is automatically detected You do not need to change this field RTP Port Min and Max In the RTP Port Min field enter the minimum value of sending and re...

Страница 33: ...ansmit mode In the Default codec3 field select the codec EAG supports EAG 0 supports iLBC 30 G729A 20 G723 30 PCMU 20 PCMA 20 and GSM 20 as shown in Table 5 1 Multiple values are demarked by commas Wh...

Страница 34: ...is on You do not need to change it 5 4 Network Configuration After logging in click the Network Config link from the left pane You will see the following Note For information on how to use Submit and...

Страница 35: ...e subnet mask address you obtain from your system administrator or from your ISP if you have not enabled DHCP services Eth1 Subnet Mask Leave the Ethernet Port 1 Hardware MACA Address as it is You do...

Страница 36: ...Server field enter the IP address of your alternate Time server There is no factory default for this field Timeout In the Timeout field enter the time in minute allowed to locate the TIME server If t...

Страница 37: ...the IP network through constant communications with an IP signaling device for example an SIP Server or an H 323 gatekeeper Call Agent is comprised of the call control intelligence and a media gatewa...

Страница 38: ...to yes the gateway will deal with all wildcard End of Line Using CR In the End Of Line Using CR field select yes or no to indicate if EAG will use CR as line stop symbol when sending messages If set t...

Страница 39: ...cal port number can be set to anything you like as long as it doesn t conflict with the other port numbers in the system SIP Proxy In the SIP Proxy field enter the address and port number of the Proxy...

Страница 40: ...he Authentication Mode field use the drop down menu to make a selection Per Endpoint means to register and authenticate according to each individual line Per Gateway Reg means to register and authenti...

Страница 41: ...e web configuration page Both cards should be configured the same way The following lists the steps for configuring FXS1 card 5 7 1 Phone Number After logging in click 1st Card Phone Number and you wi...

Страница 42: ...field indicates the channel of DSP call Call identifier which is a random number generated by the system remote Remote IP address followed by RTP port number local The local RTP port number codec Enco...

Страница 43: ...ards each of which can be equipped with 24 phone lines Each line is configured the same way You can customize the configuration according to real life situation The following is a sample configuration...

Страница 44: ...here Note The functions beyond this point only apply to SIP protocol When using MGCP protocol there is no need to set them up as the set up does not work Originating Restriction Select on to indicate...

Страница 45: ...ber here to overwrite the previous number If this line subscribes to Busy Forward feature enter the corresponding forward number If left empty it indicates Busy Forward feature has been disabled on th...

Страница 46: ...enter the fashion ring ID here Default is 0 meaning fashion ring function is disabled 5 8 Advanced Config 5 8 1 Digit Map After logging in click Advanced Config Digit Map on the left of the web config...

Страница 47: ...lus any two digits xx is mainly used to enable the supplementary features such as Distinctive Ring Do Not Disturb and Call Forwarding 2 8 xxxxxx A seven digit number that starts with any number betwee...

Страница 48: ...FXO2 or FXS 1 2 etc Number can be the calling number or the called number Default is the called number If it is the calling number add CPN before the number as the identifier The number can use any di...

Страница 49: ...le FXS CPN6120 ADD 8888 meaning to add 8888 to CPN from the FXS that start with 6120 REPLACE means to replace the number followed by the number to be replaced to For example FXS CPN88 REPLACE 2682000...

Страница 50: ...n origination to the destination Origination can have the following values IP FXS and FXO IP can be any IP address a specified IP address and a specified IP address plus the port number FXS and FXO ca...

Страница 51: ...called number from an IP address that starts with 8621 will be routed to the first FXS line while a call with calling number that starts with 8620 will be routed to the second FXS line Another example...

Страница 52: ...your own need Enable All Fwd This allows the customer to define and enable forwarding all calls function The default function key is 60 To use this feature the customer must first sign up for the cal...

Страница 53: ...aring the dial tone enter 61202700 Dial to end Go on hook To verify Go off hook Dial 61 Upon hearing the forwarded number dial to end Go on hook To disable Go off hook Dial 61 Go on hook Enable Call F...

Страница 54: ...digit code from 20 to 49 for dialing the complete digits To use this feature the customer needs to sign up for speed dial services Please refer to section FXS 1 24 Set Dial Prefix This defines the ide...

Страница 55: ...stinctive ring Set the distinctive ring ID number from 01 must have two digits To enable Go off hook Dial 80 On hearing the dial tone dial 01 Go on hook To verify Go off hook Dial 80 On hearing the di...

Страница 56: ...s used for remote debugging You do not need to set it under normal circumstance Event Log Port Default is 514 Event Log Level Select any number from 1 to 5 The higher the level the more detailed the l...

Страница 57: ...send empty SIP message at regular intervals Default is No STUN STUN16 Select On to enable STUN service or Off to disable STUN service If enabled the gateway will perform STUN operation according to th...

Страница 58: ...to transmit the initial RADIUS record when the charging function of RADIUS client or server is invoked RADIUS Unsuccess Stop Select On or Off to indicate whether or not to transmit RADIUS record of th...

Страница 59: ...ADIUS client and server Make sure the settings of both sides are consistent Timeout s Enter the time within in which the RADIUS server will wait for a response after it starts If no response is receiv...

Страница 60: ...uency of the on hook signal Default value is 450 There is no need for users in China and US to set up this parameter The gateway will search for US China and China PBX on hook three signal frequencies...

Страница 61: ...After logging in click Advanced Config FXS Config The following will display Note For information on how to use Submit and Default see 5 2 Figure 27 Advanced FXS Options Interface FXS Gain To Phone E...

Страница 62: ...atus Change ms Sets the off hook minimum duration An off hook event shorted than this value is ignored Valid range is 20 1000 ms Reverse Battery Type Default value is Outgoing Two options are availabl...

Страница 63: ...is used for transmitting 2833 packet type Default value is 100 This value needs to be the same with that on the platform end i e the softswitch Reserved Codec Payload Type Enter a value from 97 to 12...

Страница 64: ...Set whether to apply RTP gain when sending and receiving Default value is No Yes Enable No Disable SDP24 Global Connection Setup whether to obtain far end IP address from SDP global connection Defaul...

Страница 65: ...0 The valid rate range is 10 60 T 38 Redundancy28 Set the number of the redundancy frames in each T 38 data package Default value is 4 The valid 25 G 723 1 dual rate speech coder performs compression...

Страница 66: ...nsmission Default value is On Recommendation Set it to on On Shield from non standard transmission Off Not shield from non standard transmission 29 Port has two meanings in network technology One is t...

Страница 67: ...gent to server to initiate the session including INVITE ACK BYE CANCEL OPTION and UPDATE Message header Call id Parameters lines Via From To Contact Csq Content length Max forward Content type White S...

Страница 68: ...ies Once logged in click Advanced Config SIP Config The following displays Figure 29 Advanced SIP config Response Using Received Port Set whether to extract from received SIP message the received port...

Страница 69: ...via portion when responding Registration Keep Domain This only applies when gateway uses a domain name string Default value is Yes Yes Use fully qualified domain for registration FQD i e 8801 registr...

Страница 70: ...me specified in SIP Configuration SIP Domain Name No Use the address specified in SIP Proxy or use address specified in SIP Configuration SIP Proxy SIP CAllID Using Hostname Set whether Call ID in SIP...

Страница 71: ...left pane The following displays Note For information on how to use Submit and Default see 5 2 Figure 31 Border Agent Settings Border Proxy36 Set whether signaling and RTP are using a border agent De...

Страница 72: ...sing backward keyword encryption algorithm Using Keyword2 UDP encryption using forward keyword encryption algorithm RC437 Using RC4 encryption algorithm 5 8 11EMS Configuration After log in click Adva...

Страница 73: ...this page User Info shows user IP address and login level SIP registration information calling information and related RTP information Login User Info This information indicates login user s status It...

Страница 74: ...response 200 timeout 555 Call Context Info This information shows the current calling status of the system RTP Context Info This information indicates the voice channel of the RTP stream For Example...

Страница 75: ...Please see RFC documentation for standard SIP message definitions Figure 34 Viewing Calling Log 5 9 3 Error Info Log After login click System Tools Error Logs from left pane The following displays Fi...

Страница 76: ...om the left pane The following displays Figure 37 Restore Factory Default Click the Confirm button to restore default factory settings EAG Gateway has most parameters set to commonly used default valu...

Страница 77: ...lename Enter absolute file path on the FTP server and the file name No default Value is shown The file extension must be tar Note No operation is permitted during software upgrade The Reboot window wi...

Страница 78: ...erator s password is shown as clear text Administrator can change it at any time It is not necessary to enter administrator s password to change operator s password Enter new password in the operator...

Страница 79: ...out s 5 5 DTMF Method Audio Audio Default Codec iLBC 30 G729A 20 G723 30 PCMU 20 PCMA 20 GSM 20 iLBC 30 G729A 20 G723 30 PCMU 20 PCMA 20 GSM 20 Echo Cancellation On On Note indicates a craft read only...

Страница 80: ...t Request Interval min 10 No default value must be set Note indicates a craft read only system recognizable parameter 6 1 3 MGCP Settings Item Factory Setting Default Value MGCP Port 2427 2427 Call Ag...

Страница 81: ...tion Password No No 6 1 5 1st 2nd Card Phone Number Settings Item Factory Settings Default Value Hardware Settings Start Number 8000 No default value must be set FXS 1 8000 If no start number must be...

Страница 82: ...f Off Delay Hotline Off Off Do No Disturb Off Off Speed Dial Off Off Fashion Ring Off Off Collect Call Billing Off Off To FXO Off Off Maintenance Status Off Off All Forward Number Off Off Busy Forward...

Страница 83: ...urb 72 72 Disable Do Not Disturb 72 72 Set Speed Dial 74 74 Speed Dial Prefix Listen to IP Address Announcement Listen to FXS number 00 00 Set Fashion Ring 80 80 Cancel Fashion Ring 80 80 Listen to Fa...

Страница 84: ...IUS Server None None Shared Password None None Timeout 3 3 Number of Retries 3 3 Advanced FXO Settings Item Factory Settings Default Value Signal Enhancement to PSTN 3 0 3 0 Signal Enhancement to IP 0...

Страница 85: ...d IP Settings Item Factory Setting Default Value Jitter Buffer Max Value 50 50 Jitter Buffer Min Value 3 3 2833 Package Type 100 100 iLBC Capacity 97 97 RTP Event Duration 50 50 RTP Drop SID No No Voi...

Страница 86: ...sing Local CODEC Configuration List EAG does not need this parameter 180 with SDP EAG does not need this parameter Registration Keep Original Contact No No SIP VIA Using NAT Yes Yes SIP TO Using Domai...

Страница 87: ...ser Datagram Protocol to transfer data but RTP also works for TCP Transmission Control Protocol or ATM Asynchronous Transfer Mode There are 2 ports when a program starts a RTP communication one for RT...

Страница 88: ...sparent transmit mode 2833 A special RTP packet PT field of the header indicates this is a DTMF packet See FTC 2833 for details INFO Information transmission mode Optional way of DTMF transmission As...

Страница 89: ...here the gateways are expected to execute commands sent by the Call Agents The MGCP implements the media gateway control interface as a set of transactions The transactions are composed of a command a...

Страница 90: ...on of the previous command in which the identifier was used Name of the endpoint that should execute the command in notifications the name of the endpoint that is issuing the notification Protocol ver...

Страница 91: ...ies to Determine the location of the target end point SIP supports address resolution name mapping and call redirection Determine the media capabilities of the target end point Via Session Description...

Страница 92: ...being a translation function between SIP conferencing endpoints and other terminal types This function includes translation between transmission formats and between communications procedures In addit...

Страница 93: ...end user If the request is coming through a SIP redirect server the redirect server forwards all the addresses to the caller in the Contact header field of the invitation response For more informatio...

Страница 94: ...nting message transfer functions Registrar When a client powers on it will tell network its IP address in order to be found We call this procedure register The server that accepts this request is call...

Страница 95: ...NMP Version 3 SNMPv3 is pending SNMP basic components Short Name Description MIB Management Information Bases SMI Structure of Management Information SNMP Simple Network Management Protocol There are...

Страница 96: ...that enables remote access servers to communicate with a central server to authenticate dial in users and authorize their access to the requested system or service RADIUS allows a company to maintain...

Страница 97: ...sample rate is 8000Hz and using single channel SID Silence Information Description SID describes parameters to apply silence compression and comfort noise generation Voice Proxy This is primarily use...

Страница 98: ...r networks using IP protocols The Recommendation allows the use of either TCP or UDP depending on the service environment Redundancy Frame Redundancy frame is used to ensure more reliable fax transmis...

Страница 99: ...can use variable length keys The algorithm was developed by Ron Rivest for RSA Data security Analysis shows that the period of the cipher is overwhelmingly likely to be greater than 10100 Eight to six...

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