EG_GenLoc54e_1040_UG_002_UK
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Descriptions and non-contractual illustrations in this document are given as an indication only.
ERCOGENER reserves the right to make any modifications.
Dct_427_02
5.1 Modem updating procedure
To be able to benefit from the latest functions of the GenLoc 54e, an updating procedure can be used to
upgrade the software program in the modem.
This procedure consists in downloading the software into the internal Flash memory of the modem via the
RS232 link available on the 9-pin Sub 9 connector.
Contact us for the software updating.
6 Trouble Shooting
This section of the document describes the problems that may be encountered when using the modem.
6.1 Problem of communication between the modem and the RS232 link (V24)
If the modem does not respond to the AT commands via the RS232 link, refer to the table below for the
possible reasons and the solutions.
Table 21 : Solutions when there is no dialogue between the modem and the RS232 link
If the modem...
Check:
Action
Returns nothing
Is the modem correctly powered?
Ensure that the modem is connected to an
external regulated power source and supplies a
voltage from
7.2V
to 32V (see paragraph 8.2.1
Is the serial cable connected at
both ends (PC and Modem)?
Check the connection of the serial cable.
Is the serial cable correctly cabled
according to the paragraph 3.2.2.3
14-wire Micro-FIT cable (Serial
links)
Connect the serial cable according to the table of
paragraph Micro FIT connectors .
Returns nothing or
random characters
Is the communication terminal
correctly configured on the PC?
Ensure that the configuration of the
communication terminal complies with the one of
the modem.
Factory configuration of the modem:
Without application (BootLoader) or standard
library or EaseLoc_Vx application
Speed = 115 200 bps
Data Bits = 8
Parity = none
Stop Bits = 1
Flow control = material
Owner application
speed, data bits, parity and stop bit according
to your parameters
Is there another application used,
creating a conflict during the
access to the communication
port?
Close the conflicting application.
Is the modem without echo and
without reporting?
Send the command
ATE1Q0*
followed by
AT&W
if a backup is required.
* Only if the GenLoc 54e has the application EaseLoc_Vx