Problem Solver
161
The control panel display keeps turning off.
The red light is on inside the printer.
The administrator password has been forgotten.
o
Is the printer in sleep mode?
The printer enters sleep mode when the
Heat Off Timer
expires and the heaters turn off. The time before the after heater
turns off can be selected using the Printer Setup menu. See “The Printer Setup Menu” on page 124.
The after heater will be reactivated and sleep mode will end when a print job is received, the media loading lever is used, or
another operation involving printer hardware is performed.
o
This is not a failure.
The red light normally stays on inside the printer.
o
Reset the password.
At the Network Setup menu of the control panel, run
Restore Settings
, and then set a new password. See “The Network Setup
Menu” on page 128.