1.
Start Epson Scan 2 Utility.
❏
Windows 10/Windows Server 2016
Click the start button, and then select
EPSON
>
Epson Scan 2 Utility
.
❏
Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Enter the application name in the search charm, and then select the displayed icon.
❏
Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server
2003 R2/Windows Server 2003
Click the start button, and then select
All Programs
or
Programs
>
EPSON
>
Epson Scan 2
>
Epson Scan
2 Utility
.
❏
Mac OS
Select
Go
>
Applications
>
Epson Software
>
Epson Scan 2 Utility
.
2.
Select the
Other
tab.
3.
Click
Reset
.
Note:
If initialization does not solve the problem, uninstall and re-install Epson Scan 2.
Related Information
&
“Uninstalling Applications” on page 118
&
“Installing the Latest Applications” on page 117
Other Scanning Problems
Scanning Is Too Slow
Lower the resolution.
Related Information
&
“Scanning Using Epson Scan 2” on page 92
Scanning Slows Down Dramatically During Continuous Scanning
Scanning slows down to prevent the printer mechanism from overheating and being damaged. However, you can
continue scanning. To return to normal scanning speed, leave the printer idle for at least 30 minutes. Scanning
speed does not return to normal if the power is off.
Scanning Stops when Scanning to PDF/Multi-TIFF
❏
When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200
pages in Multi-TIFF format.
❏
When scanning large volumes, we recommend scanning in grayscale.
User's Guide
Solving Problems
146
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