Power and Control Panel Problems
Power Does Not Turn On
❏
Make sure the power cord is securely plugged in.
❏
Hold down the
P
button for a little longer.
Power Does Not Turn Off
Hold down the
P
button for a little longer. If you still cannot turn off the printer, unplug the power cord. To
prevent the print head from drying out, turn the printer back on and turn it off by pressing the
P
button.
Power Turns Off Automatically
❏
Select
Power Off Settings
in
Settings
, and then disable the
Power Off If Inactive
and
Power Off If
Disconnected
settings.
❏
Disable the
Power Off Timer
setting in
Settings
.
Note:
Your product may have the
Power Off Settings
or
Power Off Timer
feature depending on the location of purchase.
LCD Screen Gets Dark
The printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state.
Cannot Print from a Computer
Checking the Connection (USB)
❏
Connect the USB cable securely to the printer and the computer.
❏
If you are using a USB hub, try to connect the printer directly to the computer.
❏
If the USB cable cannot be recognized, change the port, or change the USB cable.
User's Guide
Solving Problems
127
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