Contacting Customer Support
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For users in North America
If you purchased your printer in the United States or Canada,
EPSON provides technical assistance 24 hours a day through the
electronic support services and automated telephone services
listed in the following table:
To speak directly to a technical support representative, dial:
(888) 377-6611
, 6
AM
TO
8
PM
, Pacific Time, Monday through
Friday and 7
AM
to 4
PM
, Pacific Time, Saturday and Sunday.
Before you call, make sure you have your Unit ID number ready.
You can purchase ink or toner cartridges, paper, manuals, and
accessories from EPSON at (800) 873-7766 or visit our web site at
http://www.epsonstore.com (U.S. sales only). In Canada, please
call (800) 873-7766 for dealer referral.
Service
Access
World Wide Web
From the Internet, you can reach EPSON
Support at http://support.epson.com. At this
site, you can download drivers and other files,
look at documentation such as product
brochures and user manuals, and access
troubleshooting information.
EPSON Internet FTP Site
If you have Internet FTP capability, use your
Web browser (or other software for FTP
downloading) to log onto
ftp.epson.com
with
the user name
anonymous
and your e-mail
address as the password.
EPSON E-MAIL Technical
Support
To receive technical advice through e-mail, go
to http://support.epson.com and complete
the form under the troubleshooting tab, as
requested.
Automated Telephone
Services
A variety of automated help services are
available 24 hours a day, seven days a week.
To use these services, you must have a touch
tone telephone and call
(800) 922-8911
.
Содержание AcuLaser C4000
Страница 15: ...5 While the Data light is on or flashing While printing ...
Страница 16: ...6 ...
Страница 20: ...10 Getting to Know Your Printer transfer unit fuser unit photoconductor unit toner cartridge cover D ...
Страница 44: ...34 Paper Handling WhenloadingA5sizepaper attachtheadjusterthatcomeswith the cassette as shown below ...
Страница 56: ...46 Paper Handling ...
Страница 122: ...112 Using the Printer Software with Windows ...
Страница 222: ...212 Functions of the Control Panel ...
Страница 228: ...218 Using Options wWarning Two people should lift the printer by the correct positions as shown below ...
Страница 282: ...272 Maintenance and Transportation 4 Close cover A 5 Press the latch on cover B and open the cover ...
Страница 298: ...288 Maintenance and Transportation ...
Страница 304: ...294 Troubleshooting 1 Press the latch on cover A and open the cover 2 Remove any jammed paper gently with both hands ...
Страница 344: ...334 Troubleshooting ...
Страница 370: ...360 Symbol Sets ...
Страница 398: ...388 Working with Fonts ...
Страница 420: ...410 Glossary ...