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Section 7: Troubleshooting
Error description
Possible Cause
Remedy
Personnel
Incorrect measurement
results
Lower cooling system
not aligned correctly
Align lower cooling system
**
Service technician
Incorrect measurement
vessel used
Only use measurement
vessels of the correct type
supplied by ELITechGroup.
User
Measurement
vessel reused
Use measurement vessels only once.
Measurement vessel
not positioned correctly
Position measurement vessel
with cover pointing forward
When the measurement vessel
clicks into place, it is securely
positioned on the thermistor probe.
Thermistor probe
defective
Replace thermistor probe (
Service technician
Thermistor probe
not centered
Align thermistor probe
(
Negative measurement
values
Zero point calibration
performed using
impure water
Repeat calibration (
User
Measurement vessel
fits too loosely on
thermistor probe
Incorrect measurement
vessel used
Measurement
vessel reused
Only use measurement vessels
supplied by ELITechGroup.
User
Measurement vessel
not positioned correctly
Position measurement vessel
with cover facing forward
When the measurement vessel
clicks into place, it is securely
positioned on the thermistor probe.
User
Thermistor probe
damaged
Replace thermistor probe (
Service technician
Fan malfunction
Fan is obstructed
Check if fan is operational and
remove any foreign objects
Service technician
Fan is defective
Replace fan **
Fan makes loud noise
Fan is obstructed
Check if fan is operational and
remove any foreign objects
Error message:
Needle stuck*
Needle bar disengaged
from motor or stuck
Verify free movement of initiation
needle (
Service technician
Motor slider misaligned
See also: Motor of initiation needle
turns without stopping or does
not turn one full revolution.
Ice formed around
needle preventing
movement
Turn off the instrument and
allow the ice to melt.
User
Micro-fuses trip when
powering up device
Device voltage does
not match power
grid voltage
Check device voltage setting
Service technician
Содержание FreezePoint 6000 Series
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