15.4 Warranty
Dear Customer,
We thank you for purchasing an ELIET product. Congratulations on your choice of this ma-
chine which is sure to meet your expectations and needs over the coming years. At ELIET, we
are committed to guaranteeing the correct functioning of our products. That’s why you can
rely on ELIET’s 2-year warranty after purchase.
What is warranty ?
ELIET’s product design and manufacture procedures are subject to strict quality guidelines.
These are aimed at guaranteeing a long service life and permanent safety. To ensure this,
ELIET will repair any hidden faults or abnormalities free of charge throughout the break-in
period (the warranty period), provided the prescribed procedure is followed.
Warranty conditions
ELIET’s warranty obligation for new machines is governed by the following conditions:
I. Warranty period
The warranty period shall start on the date when the Eliet dealer delivers the machine to the
customer (maximum 1 week after the machine was delivered to the dealer) and shall expire:
• after two years in domestic use
• after twelve months or 100 running hours for rental use
• after twelve months or 100 running hours in semi-professional or in professional use
Customers who wish to benefit from this warranty, must register their purchase by returning
the filled in registration form to Eliet Europe. From September 2008, they must register their
purchase online at www.eliet.eu
II. What’s excluded from this warranty ?
• Wear items are not covered by the warranty conditions: (e.g. blades, bearings, belts,
chains, gearwheels, tyres, bulbs, fuses, etc).
• If failures are found to be caused by improper use, neglect or consequential damages by
an external source (fall, chippings, foreign objects, accident).
• When the failure is found to be caused by failure to maintain the machine in accordance
with the prescribed periodic maintenance.
• If a defect develops after service completed by anyone other than an authorized ELIET
dealer or after using not genuine ELIET service parts.
• If the defect is a result of the unauthorised modification of the machine’s original design.
• If the failure occurs when the machine is used in a way other than as recommended by the
instructions specified in the manual.
•
If the prescribed warranty procedure has not been adhered to or when the warranty period has
