User Guide
Product: Evolis
Document REF: MIU-5100-C_Evolis Solution GB elancity
Page
39
/
42
Date: 02/09/2020
Confidential document, property of ELANCITY. All copies and transfers are unauthorized without prior consent.
Symptoms
Potential causes
Parts concerned
Speed is displayed but after
an extended delay
Installation / Utilization
Topography / Configuration /
Setup
Solutions :
1. Check the installation/position of the radar (see page 11-12).
2. Check the setup of the device on Evocom (see configuration table : page 10).
3. Move the device to another location if the current one is not suited for radar use.
Symptoms
Potential causes
Parts concerned
Display of a tricolored
square
Battery level
Batteries / Plugs / Solar
panel
Solutions :
1. Check the battery terminals voltage (if less than 11,1V replace the battery).
2. Faulty connections of the battery cables, plugs or solar panel.
3. Check the external mobile plugs condition (PNC16 or plugs male/female).
4. High traffic volume ; combine use of a second battery with the first.
5. Low solar panel power, check that the panel is in full sunlight and not coated with dust,
snow etc…
6. Try a connection on Evocom either via USB or Bluetooth to reduce the power
consumption of the display screen.
Symptoms
Potential causes
Parts concerned
Problem with the data
recording
Installation / Utilization
Setup / Functions
management
Solutions :
1. Vehicles not detected due to wrong use / installation.
2. Check in the parameters if the option "Save statistics" is activated.
3.
Check the location and the device's mounting.
Symptoms
Potential causes
Parts concerned
Failure to connect with
Evocom
Installation / Software
utilization
Software download
Solutions :
1. Check the software and USB pilot installation (default content in Program files/Evocom
/Outils/ Drivers/Ftdi) on your computer (page 17 of the manual).
2. Check if the power is on (battery voltage superior to 11,3V).
3
.
Check if the switch dial is not on the Stand By position.
4. Make sure that the USB port on your computer is active. Try with another USB port or
another computer.