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Cause
The inlet pressure is less.
Remedy
▪ Remove the pump from the system and test the ultimate pressure of the
pump only.
▪ Check the pump for contamination.
Do the leak test of the pump. If the leak rate more than
1x10
-7
mbar l s
-1
(1x10
-5
Pa l s
-1
), contact us or the supplier.
Fault
The pump is very noisy or there is excessive vibration or both
Cause
The rotational speed of the pump is same as the resonant frequency of the
attached system.
Remedy
Change the natural frequency of the system or isolate the pump using flexible
bellows.
Cause
The vibration is transmitting from the rotary backing pump.
Remedy
Install a flexible bellows or a vibration isolator in the backing line.
Cause
The noise is irregular and increasing.
Remedy
A defective bearing. Contact us or the supplier.
Cause
The pump makes a constant high pitched noise.
Remedy
The rotor is out of balance. Contact us or the supplier.
Fault
No serial comms
Cause
No electrical supply, loss of serial link.
Remedy
Check that:
▪ the electrical supply is on.
▪ the serial link is connected.
▪ the serial enable line is active.
Cause
Slide switch is not in the correct position for RS232 or RS485.
Remedy
Check that:
▪ the electrical supply is on.
▪ the serial link is connected.
▪ the serial enable line is active.
▪ Left for RS485, right for RS232.
▪ Right for parallel control and monitoring.
Cause
Incorrect baud rate and node address.
Remedy
Check baud rate and, if operating in multi-drop mode, the node address matches
those of the pump.
Cause
Check that the red light is not on or flashing.
Remedy
If LED is on, check the red alarm LED symptoms.
07/2021 - ©Edwards Limited
Page 92
B8G000880_E
B8G000880_E - Fault finding
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