Installation & User Guide
i-BOX Installation And User Guide_V4.2.6
Page 46 of 57
E-Mail Facilities
When additional cards need to be re-ordered, it is often difficult to know the type of card, facility code etc. which
can result in delays of card supply or the supply of incorrect cards for the system. The send card numbers and
facility code emails all the relevant data to the installer. This feature requires an Internet connection.
E-Mail Unknown Format to AXXESS ID
If existing cards are used which are not known to the i-
BOX, the data collected under Format and Statistics –
Card Matching can be e-mailed from here. This avoids
the need to send cards in the post for verification. New
formats created can then be e-mailed back.
Database Maintenance
Database maintenance is normally done by the i-BOX automatically. If data is corrupted because of an
unexpected shutdown of the PC this is repaired automatically when the software is restarted. All erase functions
require an override password and are normally never used. After each backup, files are automatically deleted.
Compact Database
The database can become slow if a large number of
additions and deletions of records occur. The compact
database function reorganises the database, which
reduces the database size and improves the speed.
Compacting the database is recommended every three
months or every 500 cardholder changes.
Backup Settings
It is strongly recommended to backup the system
frequently. This can be done manually or automatically
at preset times and days. The backup path is by default
to the same hard disk as the AX200 software. It is
recommended to backup to tape in case of hard disk
failure. Log and event files are automatically deleted
after each backup, to prevent the hard disk becoming
full. Using the report module, backup events can be viewed and printed.
Database Restore
In the unlikely event that a database corruption cannot be repaired, (automatically on start-up), this feature
allows you to restore a backup database. Cardholders or system changes made since the last backup will be
lost.
Export Cardholders
Cardholder details can be exported in standard .CSV files for use in other software programs.
Import Cardholders
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Tel. +32(0)51/25.06.10 Fax +32(0)51/24.02.57
Email: [email protected] website: www.rack19.be or www.eldeco.be or www.eldeco-edp.eu