ENGLISH
Translation of the original German user manual
58
Note: In the event of any changes made to the device mentioned above without our express permission, this
declaration of conformity will become invalid.
14.
TROUBLESHOOTING
Problem
Possible Cause
Troubleshooting
First use with water tank: pump
noise - the boiler is not filled
The system is completely dry; the
pump cannot deliver the water.
Connect the machine to the water
supply for initial filling (see
chapter 4.3.1) to fill the boiler
with the line pressure.
The machine is switched on, but
the machine does not work.
Green indicator light flashes:
There is not enough water in the
fresh water tank.
Refill water.
Water has been refilled and the
green indicator light is off.
Switch on/off the machine.
Make sure that the floater in the
water tank is in the correct
position. (The side of the floater
with the magnet point must face
towards the inside of the
machine. The floater itself must
be inserted with the
magnet point
on the lower part of the floater
.)
The water tank is not fixed
properly.
Fix the water tank properly.
There is a permanent water
supply, but menu setting shows
"tan=on" (i.e. water tank setting).
Machine does not draw water
from the mains.
Set the menu to "tan=off" (=fixed
water setting).
Little or no crema on the top of
the coffee
The grind is not fine enough
Use a finer grind.
Tamp the ground coffee more
firmly.
Reduce the brewing pressure.
The coffee is too old.
Use fresh coffee
There is too much chlorine in the
water.
Use a chlorine filter.
The amount of ground coffee is
not enough.
Use the right coffee amount:
Approx. 7 g of coffee for each
cup.
The shower screen is dirty.
Clean the brew group.
Sparse coffee dispensing, only
drop by drop
The grind is too fine.
Use a coarser grind.
Tamp ground coffee only slightly.
Increase the brewing-pressure.
Weak “body”
There is too much ground coffee.
Use approx. 7 g of coffee for
every cup.
The grind is not fine enough.
Use a finer grind.
The coffee is old.
Use fresh coffee.
The amount of ground coffee is
not enough.
Use approx. 7 g of coffee for
each cup.
The shower screen is dirty.
Clean the shower screen.
The machine does not stop
working when there’s no water in
tank and takes in air.
Water tank mode, but the menu
shows "tan=oFF" (=fixed water
position).
Set the menu to "tan = on".