Appendix A: Troubleshooting Guide
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Appendix A: Troubleshooting Guide
We have provided a software switch in the driver that allows you to select which
mode AudioFire 8 transmits. To access this switch go to the
console
. Click on the
Settings
tab. In the window that appears you’ll see a pair of radio buttons in an
area labeled
S/PDIF Format
; one radio button is labeled
Consumer
and the other
Professional
. Select the appropriate format for your DAT (if you don’t know
which one to use, simply select the one that is not currently checked). Now click
the
Close
button and again try recording to your DAT.
Note:
AudioFire never transmits the SCMS bit; regardless of which mode is
selected.
Problem:
When you play an audio file, it plays at an altered pitch.
Solution
: When your AudioFire product is set to synchronize with an external
device, it will play back at the rate generated by that device. For example, if the
sound you are playing was sampled at 44.1kHz, but you are synchronized with a
device running at 96kHz, the sound will play back at this faster rate. You have four
choices - ignore the altered pitch, switch to your AudioFire product’s internal
clock, change the sample rate of the external device, or use a different device for
the sound playback.
Problem:
Your AudioFire product doesn’t seem to recognize the synchronization
clock to which it is connected.
Solution
: Although it may seem obvious, the first thing to check is that there is a
physical connection between the device generating the clock and your AudioFire
product. Just because multiple devices are connected to the same computer doesn’t
mean they are synchronized. Next, be sure that you have selected the desired input
clock source in the console for your AudioFire product and that the sample rate
matches the incoming clock.