Support:
Support.Eccotemp.com
Shop Online:
www.Eccotemp.com
Store Locator:
Eccotemp.com/locator
EnglishEnglish
5
PLEASE NOTE: SH22 IS FOR OUTDOOR PERMANENT INSTALLATIONS ONLY AND SH22I IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL
AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR MORE INFORMATION.
Designed in
Summerville, SC
Support:
Support.Eccotemp.com
Shop Online:
www.Eccotemp.com
Phone:
866-356-1992
FOR YOUR RECORDS
Write the model and serial numbers here:
#_______________________________
#_______________________________
You can find them on a label on the water heater
and/or packaging.
Staple sales slip or canceled check here.
Proof of the original purchase date is needed to
obtain service under the warranty.
READ THIS MANUAL
Inside you will find many helpful hints on how to
use and maintain your water heater properly. A
little preventive care on your part can save you
time and money over the life of your water heater.
You’ll find many answers to common problems in
the Troubleshooting Guide. If you review the chart
of Troubleshooting Tips first, you may not need to
call for service.
READ THE SAFETY INFORMATION
Your safety and the safety of others are very
important. There are many important safety
messages in this manual and on your water
heater. Always read and obey all safety messages.
This is the safety alert symbol. Recognize this
symbol as an indication of Important Safety
Information! This symbol alerts you
to potential hazards that can kill or hurt
you and others.
All safety messages will follow the safety alert
symbol and either the word
“DANGER”,
“WARNING”, “CAUTION”
or
“NOTICE”.
These words mean:
DANGER: An imminently hazardous situation
that will result in death or serious injury.
WARNING: A potentially hazardous situation
that could result in death or serious injury
and/or damage to property.
CAUTION: A potentially hazardous situation
that may result in minor or moderate injury.
NOTICE: Attention is called to observe
a specified procedure or maintain a
specific condition.
Safety Information
Safety Precautions
SH22 Installation Instructions
Typical Installation
Water Connections
Gas Supply
Relief Valve
Leak Testing
Electrical Connection
Pipe Insulation
Mounting
Installation Checklist
SH22i Installation Instructions
Typical Installation
Water Connections
Gas Supply
Relief Valve
Leak Testing
Venting
Remote Control
Electrical Connection
Pipe Insulation
Mounting
Installation Checklist
Operating Instructions
Starting Instructions
Lighting the Heater
Water Temperature
Care and Cleaning
Maintenance
Housekeeping
Extended Shut-Down
Anti-Freezing
Draining
Troubleshooting Tips
Before You Call
Error Code Guide
Customer Service
Parts List
Warranty Info
Smart App
1-8
9-11
12
12
13
14
15
16
17
18
19-22
23-24
24
25
25
26-32
33
34
35
36
37
38
39
40
43
43-44
44
44
44-46
47
48
49-50
51-52
41-42
TABLE OF CONTENTS