DIAGNOSTICS – BATTERY
When in use, trigger pressed:
When charging battery:
BATTERY SAFETY INSTRUCTIONS
•
If the battery needs replacing please contact the Dyson Helpline.
•
Use only Dyson chargers for charging this Dyson appliance.
•
The battery is a sealed unit and under normal circumstances poses no safety
concerns. In the unlikely event that liquid leaks from the battery do not touch the
liquid and observe the following precautions:
– Skin contact – can cause irritation. Wash with soap and water.
– Inhalation – can cause respiratory irritation. Expose to fresh air and seek
medical advice.
– Eye contact – can cause irritation. Immediately flush eyes thoroughly with
water for at least 15 minutes. Seek medical attention.
– Disposal – wear gloves to handle the battery and dispose of immediately,
following local ordinances or regulations.
CAUTION
The battery used in this device may present a risk of fire or chemical burn if
mistreated. Do not disassemble, short contacts, heat above 60°C (140°F), or
incinerate. Keep away from children. Do not disassemble and do not dispose of
in fire.
DISPOSAL INFORMATION
•
Dyson products are made from high grade recyclable materials. Recycle
where possible.
•
The battery should be removed from the product before disposal.
•
Dispose of or recycle the battery in accordance with local ordinances
or regulations.
•
The battery is fixed by two screws: one is on the outside of the handle; the other
is on the lower part of the handle behind the clear bin (remove the clear bin to
gain access). Remove these and take off the battery.
GUARANTEE TERMS AND CONDITIONS
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE
After registering your free 2 year guarantee, your Dyson appliance will be
covered for parts and labour for 2 years from the date of purchase, subject
to the terms of the guarantee. If you have any questions about your Dyson
appliance, call the Dyson Helpline with your serial number and details of where/
when you bought the appliance. Most questions can be solved over the phone
by one of our trained Dyson Helpline staff.
Visit www.dyson.com for online help, support videos, general tips and useful
information about Dyson.
Your serial number can be found on your rating plate which is on the main body
of the appliance behind the filter.
If your Dyson appliance needs a service, call the Dyson Helpline so we can
discuss the available options. If your Dyson appliance is under guarantee, and
the repair is covered, it will be repaired at no cost.
PLEASE REGISTER AS A DYSON
APPLIANCE OWNER
To help us ensure you receive prompt and efficient service, please register as a
Dyson appliance owner. There are two ways to do this:
•
By email.
•
By calling the Dyson Helpline.
This will confirm ownership of your Dyson appliance in the event of an insurance
loss, and enable us to contact you if necessary.
WHAT IS COVERED
•
The repair or replacement of your Dyson appliance (at Dyson’s discretion) if it
is found to be defective due to faulty materials, workmanship or function within
2 years of purchase or delivery (if any part is no longer available or out of
manufacture Dyson will replace it with a functional replacement part).
•
This guarantee will only be valid if the appliance is used in the country in which
it was sold.
WHAT IS NOT COVERED
Dyson does not guarantee the repair or replacement of a product where a
defect is the result of:
•
Accidental damage, faults caused by negligent use or care, misuse, neglect,
careless operation or handling of the appliance which is not in accordance with
the Dyson Operating Manual.
•
Use of the appliance for anything other than normal domestic
household purposes.
•
Use of parts not assembled or installed in accordance with the instructions
of Dyson.
•
Use of parts and accessories which are not genuine Dyson components.
•
Faulty installation (except where installed by Dyson).
•
Repairs or alterations carried out by parties other than Dyson or its
authorised agents.
•
Blockages – please refer to the Dyson Operating Manual for details of how to
look for and clear blockages.
•
Normal wear and tear (e.g. fuse, brush bar etc.).
•
Use of this appliance on rubble, ash, plaster.
•
Reduction in battery discharge time due to battery age or use (where
applicable).
If you are in any doubt as to what is covered by your guarantee, please contact
Dyson.
SUMMARY OF COVER
•
The guarantee becomes effective at the date of purchase (or the date of delivery
if this is later).
•
You must provide proof of (both the original and any subsequent) delivery/
purchase before any work can be carried out on your Dyson appliance. Without
this proof, any work carried out will be chargeable. Keep your receipt or
delivery note.
•
All work will be carried out by Dyson or its authorised agents.
•
Any parts which are replaced by Dyson will become the property of Dyson.
•
The repair or replacement of your Dyson appliance under guarantee will not
extend the period of guarantee.
•
The guarantee provides benefits which are additional to and do not affect your
statutory rights as a consumer.
ABOUT YOUR PRIVACY
By providing your details upon warranty registration, you would have consented
to the use of your information by Dyson. Dyson may use this information
for future marketing and research purposes (including sending commercial
electronic messages) and may disclose it to third parties for the purposes
of providing the services you have requested or to our business partners or
professional advisers. If you wish to access your personal information or see our
full privacy policy, please contact the Dyson Helpline.
Solid blue: Charging.
Flashing blue – Not charging – Re-fit charger or try another
socket. If warning light persists, contact the Dyson Helpline.
Lights off: Charging complete.
Solid amber: Not charging, temporary
fault (e.g. too hot/cold).
Flashing red: Fault (contact Dyson Helpline).
Solid blue: On.
Flashing blue: Low battery warning.
Flashing amber: No power, temporary
fault (e.g. too hot/cold).
Solid amber: Fault – if this persists
contact the Dyson Helpline.
Flashing red: Fault (contact Dyson Helpline).
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