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7

Appendix

7.1

Troubleshooting

How to find the password?
A

：

Reset the device to the default factory settings.

Default IP: 192.168.226.201; Username: admin; Password: 123456

Fail to connect devices through IE browser.
A: Network is not well connected. Check the connection and make sure it is
connected well.
B: IP address is not available. Reset the IP address.
C: Web port number has been changed: contact administrator to get the correct
port number.
D: Exclude the above reasons. Restore to the default setting by IP-Tool.

IP tool cannot search devices.
It may be caused by the anti-virus software on your computer. Please exit it and
try to search the device again.

Internet Explorer cannot download ActiveX control.
A. IE browser may be set up to block ActiveX. Follow the steps below.

①

Open IE browser and then click Tools-----Internet Options.

②

Select Security------Custom Level….

③

Enable all the options under “ActiveX controls and plug-ins”.

④

Click OK to finish the setup.

B. Other plug-ins or anti-virus blocks ActiveX. Please uninstall or close them.

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Содержание DWC-MV95WiATW

Страница 1: ...User sManual Ver 11 22 Before installing and using the camera please read this manual carefully Be sure to keep it handy for future reference MEGApix 5MP Vandal Dome IP Camera DWC MV95WiATW...

Страница 2: ...d by our company are the properties of their respective owners Disclaimer Concerning the product with internet access the use of the product shall be wholly at your own risk Our company shall be irres...

Страница 3: ...tured following Directive EU RoHS Directive 2011 65 EU and its amendment Directive EU 2015 863 on the restriction of the use of certain hazardous substances in electrical and electronic equipment 2012...

Страница 4: ...tion 14 5 1 4 OSD Configuration 14 5 1 5 Privacy Mask 15 5 1 6 ROI Configuration 17 5 1 7 Zoom Focus 18 5 2 Network Configuration 19 5 2 1 IPv4 and IPv6 19 5 2 2 Port 19 5 2 3 ONVIF 20 5 2 4 DDNS 21 5...

Страница 5: ...Information 54 5 6 2 Time Zone DST 55 5 6 3 Date and Time 55 5 6 4 Storage 56 5 7 Maintenance Configuration 58 5 7 1 Backup and Restore 58 5 7 2 Reboot 59 5 7 3 Upgrade 60 5 7 4 Operation Log 61 6 Pla...

Страница 6: ...on Number Description Number Description Number Description 1 Network Cable 5 Alarm Input Output 9 Micro SD Card Slot 2 Audio Input 6 Power Cable 10 Reset Button 3 Audio Output 7 Zoom 11 DC In and CVB...

Страница 7: ...4 Using the mounting template sheet or the camera itself mark and drill the necessary holes in the wall or ceiling 5 Pass wires through and make all necessary connections See 2 2 Cabling for more info...

Страница 8: ...3 W buttons at the base of the camera 10 Place the dome cover on the camera using the wrench to tighten the screws on the dome...

Страница 9: ...mption DC12V PoE IEEE 802 3af class 3 Adapter not Included 9W 3 Use the diagram below to connect power network and audio to the camera 2 3 Managing the SD Card 1 To install the camera s SD Card locate...

Страница 10: ...r on the search box at the top of the page 3 Go to the Software tab on the DW IP Finder page to download the installation file 4 Follow the installation Wizard to install DW IP Finder Launch DW IP Fin...

Страница 11: ...ields Enter a new username and password to the right d Press change to apply all changes 6 Select a camera from the list by double clicking on the camera s image or clicking on the Click button under...

Страница 12: ...ter the camera s username and password to log in to the camera To open the camera Web Menu using a web browser 1 Open a web browser 2 Enter the camera s IP address and port into the address bar Exampl...

Страница 13: ...dio on supported models Color abnormal SNAPSHOT Snapshot Abnormal clarity START RECORD Start stop local recording on supported models Scene change D ZOOM IN Digital zoom in the live image Line crossin...

Страница 14: ...ss the ESC key on the keyboard to exit the fullscreen view Click the ZOOM FOCUS button to show the AZ control panel This is available on supported models Icon Description Icon Description Zoom Zoom Fo...

Страница 15: ...d ROI region of interest setup 5 1 1 Camera Parameters Go to Setup Camera Camera Parameters interface as shown below The image s brightness contrast hue and saturation settings for Common Day mode and...

Страница 16: ...the brightness of the dark area The stream will temporarily stop for a few seconds while the mode is changing from non WDR to WDR mode HLC highlight compensation will lower the brightness of the enti...

Страница 17: ...he Main stream can be set to 60 fps 50fps Frequency Select either 50Hz EU Asia or 60Hz N S America Infra red Mode Auto the camera will automatically turn IR lights ON OFF when switching between Day Ni...

Страница 18: ...d determines processing power for video streaming where higher bitrate results in better image quality Video Quality VBR must be enabled The higher the image quality the more bitrate will be required...

Страница 19: ...back in the search interface Text entered into Watermark content will display 5 1 3 Audio Configuration Go to Setup Camera Audio as shown below In this interface set the audio settings required for yo...

Страница 20: ...ontent Add additional lines of text to the overlay After enabling the OSD settings you may drag and drop to reposition the overlay items Click the Save button to save any setting changes 5 1 5 Privacy...

Страница 21: ...deo mask 1 Enable Video Mask 2 Click the Draw Area button and draw the video mask area 3 Click the Save button to save the settings 4 Return to viewing the live video to verify that the area masking a...

Страница 22: ...interface as shown below An area in the image can be set as a region of interest This area will have a higher bitrate than the rest of the image resulting in better image quality for the selected ROI...

Страница 23: ...for models with a motorized zoom lens Within this section zoom and focus can be controlled If the image is out of focus after a manual adjustment one key focus can be used to set the focus automatica...

Страница 24: ...s from a connected DHCP server or router Use the following IP address Manually assign an IP address to the camera you must also manually assign the Subnet Mask and Gateway settings Test Test the effec...

Страница 25: ...a persistent connection of the third party platform to push smart data like face pictures WebSocket Port Communication protocol port for a plug in free preview 5 2 3 ONVIF Go to Setup Network ONVIF i...

Страница 26: ...ers to this interface if needed 5 2 4 DDNS Go to Setup Network DDNS interface as shown below If the camera is set up with a DHCP connection DDNS can be set to create a URL for Internet connections To...

Страница 27: ...22 2 Apply for a domain name using a DDNS service For example www dvrdyndns com Enter www dvrdydns com in the IE address bar to visit its website Then click the Registration button...

Страница 28: ...ssword and domain in the DDNS configuration interface 4 Click the Save button to save the settings 5 2 5 SNMP Go to Setup Network SNMP interface as shown below The SNMP function can be used to get cam...

Страница 29: ...set the parameters such as the SNMP port and trap address 1 Go to Setup Network SNMP 2 Configure the SNMP registration information according to the SNMP management tool 3 Click the Save button to sav...

Страница 30: ...1x protocol The network switch can be regarded as an authentication system that is used to find the camera in a local network If the camera connected to the network interface of the network switch ha...

Страница 31: ...mat that can be used to play the stream in a media player The address format is Main stream rtsp IP or domain name port profile 1 Substream rtsp IP or domain name port profile 2 Third stream rtsp IP o...

Страница 32: ...54 profile1 transportmode mcast in a VLC player to realize the simultaneous play with the web client 2 The IP address mentioned above cannot be the address of IPv6 3 Avoid the use of the same multicas...

Страница 33: ...ect with the host after the set amount of time seconds Server Address Enter the third party server address to which the stream data will be sent Connection Status Click Save to apply the changes then...

Страница 34: ...10 SMTP If you need to send an email notification directly from the camera when an alarm is triggered or the IP address is changed configure the following Go to Setup Network SMTP interface as shown...

Страница 35: ...mail service uses SSL or TLS security protocols Send Interval S The time interval of sending the email For example if it is set to 60 seconds and multiple motion detection alarms are triggered within...

Страница 36: ...to enter the FTP information then configure the following Server Name Enter the name of the FTP server Server Address Enter the IP address or domain name of the FTP server Upload Path Enter the file...

Страница 37: ...TRIPWIRE Line Crossing Detection PERIMETER Region Intrusion Detection AVD Video Exception SDFULL SD Full SDERROR SD Error TXT file content device name xxx mac device MAC address Event Type time For e...

Страница 38: ...ver an HTTPS connection by entering the camera URL The URL format is https IP Address HTTPS port Example https 192 168 1 80 443 Private Certificate Note A private SSL certificate can be applied instea...

Страница 39: ...Then click OK to save the settings Create a certificate request Select to request a private certificate Click Create to create the certificate request Then download the certificate request and send it...

Страница 40: ...stable surfaces as vibrations can affect the accuracy of detection Avoid pointing the camera at reflective surfaces like shiny floors mirrors glass lake surfaces and so on that may blind the camera A...

Страница 41: ...ction Alarms will be triggered if the scene of the monitor video has changed Video Blur Detection Alarms will be triggered if the video becomes blurry Abnormal Color Detection Alarms will be triggered...

Страница 42: ...to the blurriness of the image The sensitivity value of Abnormal Color Detection The higher the value is the more sensitive the system responds to the color shift of the image The requirements of the...

Страница 43: ...rm will be triggered if someone crosses the pre defined alarm lines Motor Vehicle The alarm will be triggered if a vehicle with four or more wheels eg a car bus or truck crosses the pre defined alarm...

Страница 44: ...or a vehicle cross over the alarm line from A to B A B Alarms will be triggered when someone or a vehicle cross over the alarm line from B to A 7 Click the Draw Area button and then drag the mouse to...

Страница 45: ...izes of the detected objects should not be more than 1 8 of the entire image 6 Make sure cameras can view objects for at least 2 seconds in the detected area for accurate detection 7 Adequate light an...

Страница 46: ...t will remain active after triggering 3 Set alarm trigger options The setup steps are the same as Motion Detection Refer to the Motion Detection section for details 4 Click the Save button to save the...

Страница 47: ...hing headlights The ambient brightness of the scenes shouldn t be too low 3 Cameras should be mounted at a height of 2 8 meters or above 4 Keep the mounting angle of the camera at about 45 5 The detec...

Страница 48: ...ave the images on an SD card Trigger SD Card Recording If selected the video will be recorded on an SD card on motion detection Trigger Email If Trigger Email and Attach Picture are checked email addr...

Страница 49: ...the motion detection area Select Erase and drag the mouse to clear the motion detection area After that click Save to save the settings 4 Set the schedule for motion detection The schedule setup step...

Страница 50: ...igger options The setup steps are the same as motion detection Please refer to the Motion Detection 2 4 1 section for details SD Card Error When there are errors in writing on the SD card an alarm wil...

Страница 51: ...out Email and FTP The setup steps are the same as motion detection Please refer to the Motion Detection 2 4 1 section for details 5 4 3 Alarm In This function is available for cameras with alarm inpu...

Страница 52: ...schedule are the same as the schedule recording setup See Schedule Recording 5 4 4 Alarm Out This function is only available for some models Go to Setup Alarm Alarm Out interface as shown below Alarm...

Страница 53: ...mera switches to day mode or night mode Timing Select the alarm type Then click Add and drag the mouse on the timeline to set the schedule of alarm out click Erase and drag the mouse on the timeline t...

Страница 54: ...49 5 5 Security Configuration 5 5 1 User Configuration Go to Setup Security User interface as shown below To Add User 3 Click the Add button to pop up the following textbox...

Страница 55: ...er type and select the desired user permissions 5 Click the OK button and then the newly added user will be displayed in the user list Modify user 1 Select a user to modify the password if necessary i...

Страница 56: ...fault administrator account cannot be deleted 5 5 2 Online User Go to Setup Security Online User to view the user who is viewing the live video Note An administrator user can kick out remove all the o...

Страница 57: ...ress filtering checkbox 2 Select Block Allow the following address IPv4 IPv6 MAC and then enter the IP address or MAC address in the address box and click the Add button 5 5 4 Security Service Go to S...

Страница 58: ...ing once illegal login function can be enabled here If this function is enabled login failure after trying six times will make the login interface locked The camera can be logged in again after a half...

Страница 59: ...ding at least two of the following categories numbers special characters upper case letters and lower case letters Strong Level 8 16 characters Numbers special characters upper case letters and lower...

Страница 60: ...5 5 6 2 Time Zone DST The time zone and DST must be set up when accessing the camera for the first time 5 6 3 Date and Time Under Setup System Date and Time users can adjust the camera s date and time...

Страница 61: ...a to the SD card Then the SD card can be ejected safely Snapshot Quota Set the limit of captured pictures on the SD card Video Quota Set the limit of record files on the SD card Schedule Recording Set...

Страница 62: ...is divided into one hour increments Green means scheduled Blank means unscheduled Add Add the schedule for a special day Drag the mouse to set the time on the timeline Erase Delete the schedule Drag...

Страница 63: ...snapshots that will be taken The actual quantity of snapshots may be less than this number Supposing the occurrence time of an alarm event is less than the time of capturing pictures the actual quanti...

Страница 64: ...the save path for importing or exporting information on the PC 2 Click the Import Setting or Export Setting button Default Settings Click the Load Default button to restore all system settings to the...

Страница 65: ...amera can be set up to reboot at a time interval Enable Time Settings set the date and time and then click the Save button to save the settings 5 7 3 Upgrade Go to Setup Maintenance Upgrade In this in...

Страница 66: ...e 3 The device will restart automatically Caution Do not close the browser or disconnect the camera from the network until the upgrade process has been completed File corruption will occur if the came...

Страница 67: ...time 3 Click Search to view the operation log 4 Click Export to export the operation log 6 Playback 6 1 Image Playback Click Playback to go to the interface as shown below Images that are saved on the...

Страница 68: ...this button to close the image Close all Click this button to close all images Save Click this button to select the path for saving the image on the PC Save all Click this button to select the path f...

Страница 69: ...he start and end time 3 Click to search the images Icon Description Icon Description Play button After pausing the video click this button to continue playing Pause button Stop button Speed down Speed...

Страница 70: ...above 2 Select the start time by clicking on the timetable 3 Click to set the start time and then this button turns blue 4 Select the end time by clicking on the timetable Then click to set the end ti...

Страница 71: ...to get the correct port number D Exclude the above reasons Restore to the default setting by IP Tool IP tool cannot search devices It may be caused by the anti virus software on your computer Please e...

Страница 72: ...67 No sound can be heard A Audio input device is not connected Please connect and try again B Audio function is not enabled at the corresponding channel Please enable this function...

Страница 73: ...68 7 2 Dimensions...

Страница 74: ...on video tampering detection scene change video blur abnormal color detection object classification differentiate humans from objects Backlight compensation BLC Yes DeFog Yes Mirror and flip Yes Alarm...

Страница 75: ...ications FCC CE ROHS POE ONVIF ELECTRICAL Power requirement DC 12V PoE IEEE 802 3af Class 3 Adapter not included Power consumption 7W 9W MECHANICAL Material Metal turret housing Dimensions 4 66 x 3 58...

Страница 76: ...res due to defects in materials and workmanship which arise during normal use This warranty does not cover damages that occurs in shipment or failures which are caused by products not supplied by the...

Страница 77: ...s do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the above exclusions or limitations may not apply to you This...

Страница 78: ...ouse 16220 Bloomfield Ave Cerritos CA USA 90703 PH 866 446 3595 FAX 813 888 9262 www Digital Watchdog com technicalsupport dwcc tv Technical Support PH USA Canada 1 866 446 3595 International 1 813 88...

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