8
NOTE: If the unit has previously received programming from Connect 24, a hardware default is
required to initiate the download of the latest configuration from Connect 24. Failure to do so
will result in the unit transmitting with the previously programmed configuration.
NOTE: A Hardware default must be performed when the SIM card is being swapped.
Low Power Radio Shutdown
When the battery voltage reaches the low battery threshold of 10.5V, the unit turns off the radio to
prevent unnecessary network registrations. In this state, the unit does not communicate any events.
Radio shutdown is indicated by the LEDs as follows:
• for 1 second -- red is on, yellow is off, green 1 is off, and green 2 is off.
• for 1 second -- red is off, yellow is on, green 1 is on, and green 2 is on.
This LED sequence will continue to be displayed until the low battery voltage is restored and the radio
enabled again.
Connect 24 Remote Programming
The inputs, outputs, and other features can be remotely programmed through Connect 24 for fast and
convenient installation using the Internet.
Troubleshooting Guide
NOTE: This programming option has not been investigated by UL.
Powering up the 3G4010
– when powering up the 3G4010, always connect the battery first before
connecting primary DC power from the control panel or transformer.
Wiring Primary
– R-1/T-1 of 3G4010 to RING/TIP of control panel, DC power from control panel or DC
transformer to DC input, backup battery if CON5 OFF.
Wiring Backup
– Incoming line to RING/TIP on 3G4010, R-1/T-1 of 3G4010 to RING/TIP of control
panel, R-1/T-1 of control panel to house phones, DC power from control panel or DC transformer to DC
input, backup battery if CON5 OFF.
Testing Communications
– when the 3G4010 transmits a signal for the control panel, or for an
internal transmission, the YELLOW light will flash one time when the signal is transmitted and two times
when it gets a kiss-off.
SIM
– the SIM should be activated at least 24 hours prior to installation. The 3G4010 will show signal
strength with an inactive SIM, however it will display the signal strength of any available wireless
network. The SIM must be active to ensure the signal strength displayed is that of the wireless network
provider for which the SIM belongs to.
Panel Programming
– the control panel should be programmed to communicate Contact ID exactly
the same way it would be programmed to communicate Contact ID over the telephone line.
Green Light
Status
What it means:
Signal Strength Status
Both Green Lights
ON
Excellent Signal
Strength
• Unit can be installed in the current mounting
location
One Green Light
ON
Good Signal Strength
• Unit can be installed in the current mounting
location
Bottom Green Light
FLASHING
Poor Signal Strength
• Ensure the antenna cable is plugged securely
into the radio connector
• If the SIM is active, connect a battery to the
unit and test various locations for good/excel-
lent signal strength
• Connect an antenna extension kit (GS-15ANT,
GS-25ANT or GS-50ANT)