7
NOTE: For UL/ULC installations, connections between alarm panel outputs and 3G4010 inputs must
be run in protective mechanical conduits. To reduce interference with the antenna, it is recom-
mended that the metal conduit is not connected to the knock-outs in the top of the cabinet.
Outputs
The 3G4010 has four programmable outputs to activate in response to the associated events. Refer
to the 3G4010 Wiring Diagram (Figure 2) at the back of this manual.
Activating the Outputs
The 3G4010 has four open collector outputs capable of a maximum of 50mA. Internal events on the
3G4010 can trigger the outputs to turn on an LED or activate an input on the host panel. The default
settings are as follows.
OUTPUT 1 Landline Trouble
- Output is normally high and will switch to ground when the
telephone line is down.
OUTPUT 2 Wireless Module or Network Trouble
- Output is normally high and will switch to
ground when the 3G4010 can not communicate with the 3G or 2G network.
OUTPUT 3 Power Supply or Battery Trouble
- Output is normally high and will switch to ground
when there is a problem with the power source.
OUTPUT 4 General Module Trouble
- Output is normally low and will switch to high when a
Wireless Network Trouble, Power Supply/Battery Trouble, and/or a Failure to Communicate (FTC)
trouble is detected.
NOTE: PGM4 must be connected to the control panel as shown in Figure 4 (Residential appli-
cations) or Figures 8-9 (Commercial applications). Program the control panel input Zone/Point
as 24hr ‘Supervisory’ with keypad-only notification when activated. Output 4 on the 3G4010
must be set as ‘Active High’.
NOTE: Once an output has been activated automatically, it will not restore its state until all the
causes of activation are cleared.
Contact ID
Events Description
Event Codes
INPUT 1 ACTIVATION: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E110 FIRE ZONE 001 991
INPUT 1 RESTORAL: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .R110 FIRE ZONE 001 991
INPUT 2 ACTIVATION: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E120 PANIC ALARM ZONE 002 992
INPUT 2 RESTORAL: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . R120 PANIC ALARM ZONE 002 992
INPUT 3 ACTIVATION: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E130 BURGLARY ZONE 003 993
INPUT 3 RESTORAL: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . R130 BURGLARY ZONE 003 993
INPUT 4 ACTIVATION: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .E300 SYSTEM TROUBLE ZONE 004 994
INPUT 4 RESTORAL: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . R300 SYSTEM TROUBLE ZONE 004 994
PSTN LINE DOWN:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E351 TELCO 1 FAULT 000
PSTN LINE RESTORAL: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . R351 TELCO 1 FAULT 000
12V INPUT LOSS: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .E337 EXP. MOD. DC LOSS 000
12V INPUT RESTORAL: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . R337 EXP. MOD. DC LOSS 000
LOW BATTERY ALERT: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E338 EXP. MOD. LOW BAT 000
LOW BATTERY RESTORAL: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . R338 EXP. MOD. LOW BAT 000
PERIODIC REPORT: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E603 PERIODIC RF XMISSION 000
PERIODIC REPORT WITH OFF-NORMAL CONDITION: . . .E608 PERIODIC TEST XMISSION SYSTEM TROUBLE PRESENT 000
3G UNIT ACTIVATION: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . R552 RADIO XMITTER DISABLED 000
UNIT INTERNAL BUFFER FULL: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E624 EVENT LOG OVERFLOW 000
FTC RESTORAL:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . R354 FAILURE TO COMMUNICATE 000
Swinger Shutdown
Swinger Shutdown is followed by a PSTN line trouble, limiting this event to a maximum of 3 trouble
reports every 24 hours (including the PSTN line trouble sent when PTM is active). The condition will
restore at midnight at which point the counter is reset.
Hardware Default
To perform a hardware default and force the unit to get the latest configuration from Connect 24,
follow these steps:
• Power down the unit.
• Place a short between the PGM1 and Input 1 terminals.
• Power up the unit. This will perform a hardware default and request the configuration from
Connect 24.
• Remove the short between PGM1 and Input 1.
