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Complete 101 Series Installation Manual
99-25517-I001 July 2022 Rev. B
46 |
P a g e w w w . a n t h o n y i n t l . c o m
Table 8.2: General Troubleshooting
PROBLEM / ISSUE
PROBABLE CAUSES / FIXES
FINAL REMEDY
Glass condensation
No Power
Check power supply
Check humidity controller
Check Hinge Pin connections
Check glass wire connections
Check Hinge Pin wiring
Low voltage
Check main voltage
Check humidity controller
Door/Frame Rail Condensation
No Power
Check power supply
Check humidity controller
Check hinge pin connections
Check door wire connections
Check frame wire connections
Low voltage
Check main voltage
Check humidity controller hinge pin
Door seal malfunction
Check gasket
Check door mount wiring
Door not closing or sealing
Gasket malfunction
Check gasket installation
Check the gasket for damage
Replace gasket
Door not closing properly
Check hold-open
Check TorqueMaster torque
Check TorqueMaster mount
Adjust TorqueMaster sag
Check frame/door square
Check plastic covers on rails
Door saw-toothed
Door or frame not square
Square door to 1/16”
Adjust TorqueMaster sag
Replace worn hinge pin socket
Facility or case not level
Frame not properly shimmed
Hold-open binding/damaged
LED Fixture inoperative
Power switch OFF
Turn the power switch ON
LED burned-out
Replace LED Fixture
LED failure
Check socket mounting
Check socket/lamp connection
Check ground wire connection
Replace LED Fixture
Incorrect LED fixture
Replace with the correct LED fixture
LED Driver failure
Check wire connections
Replace LED Driver
Incorrect wiring
Check ground wire connection
Reconfigure wiring
Replace wiring
LED intermittent or dimming
Defective wiring
Check & replace wiring
Defective LED Fixture
Replace LED Fixture