Docomo SH-10C, Инструкция по эксплуатации, Страница: 89 / 169

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Others
C
If you have problems with your
FOMA terminal
Refer to “Troubleshooting” in this manual or “Guide” (in
Japanese only) contained in the FOMA terminal before
requesting repairs.
Contact the number listed in “Repairs” (in Japanese
only) on the back of this manual if problems persist.
C
If your FOMA terminal needs
repairs after contacting DOCOMO
Bring your FOMA terminal to a repair counter that
DOCOMO specifies. However, the repair shop is only
open during business hours. Note that it may take
several days to repair depending on the damaged
condition.
During the warranty period
The FOMA terminal will be repaired without charge
in accordance with the terms of the warranty.
When bringing the FOMA terminal in for repairs, be
sure to bring the warranty card. Even during the
warranty period, a fee will be charged for repairs of
malfunctions or damage caused by your improper
handling (damage of display and connector) if no
warranty certificate is presented.
Repairs for damages caused by the use of devices
and accessories other than those specified by
DOCOMO will also incur a fee, even during the
warranty period.
Repairs may not be possible in the following
circumstances.
When a repair counter considered water exposure
(Example: When the moisture detection seal has
reacted)
As a result of inspection, when damage from water
exposure, condensation, sweat or other liquids are
found or when the internal circuit board is damaged
or deformed (Repairs may not be possible when
external connector terminal (earphone/microphone
terminal), display, etc. is damaged or when a
housing is cracked)
※
Even when repairs are possible, repair charges will
be incurred because the warranty does not cover
such damage.
After the warranty period has expired
Charged repairs will be carried out upon request.
Replacement parts
Replacement parts (required to maintain the
functionality of the FOMA terminal) will be kept in stock
basically for 6 years following production. However,
note that there may be a case when repair is not
possible for the shortage of replacement parts
depending on the faulty part.
C
IMPORTANT!
Never attempt to modify the FOMA terminal or its
accessories.
Repairs may be refused depending on the extent
of the modification.
The following cases may be considered as a
modification.
• Stickers are applied to the display or keys
• Decorations are made to the FOMA terminal
with adhesive agent
• Exterior parts are replaced with those which
are not standard DOCOMO product
Repairs for any malfunction or damage caused
by such modifications will incur fees, even during
the warranty period.
After-Sales Services
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