Turns off while playing
4
Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds, then turn
on again.
4
Unplug DIRECTV Receiver for a few minutes, then plug back in. If this happens frequently, the voltage in your
house may be abnormally high or low.
4
Consider using a surge protector or line conditioner.
4
If your TV turns off while playing,
and other lights/appliances in your house do too,
you may have blown a circuit
breaker or be experiencing a power outage.
4
Consult an electrician if the problem is frequent or severe, especially if other household appliances or electronics
are affected.
DIRECTV Receiver turns on or changes channels unexpectedly
4
An Autotune may have been activated. See page 28.
4
Your TV’s timer may have been activated.
4
Check your TV owner’s manual.
Blank screen
4
Check that all components connected to the input jacks are turned on.
4
Try another channel.
Problems with Caller ID
4
You must subscribe to Caller ID service through your local phone company.
Also, check to be sure your Caller ID feature is turned on (see page 39).
4
If you are plugging your receiver to a wireless phone jack, note that it typically does not transmit Caller ID
information and you may need a special wireless phone jack to use with Caller ID service. See the user’s manual
that came with the wireless phone jack to see if it transmits Caller ID information. If it doesn’t, either connect the
phone line directly to a standard wall-mount phone jack or install a wireless phone jack that transmits Caller ID
information.
DIRECTV Receiver will not turn on
4
Check to make sure the power cord is plugged into the DIRECTV Receiver and the wall outlet.
4
Check the wall receptacle (or extension cord) to make sure it is “live” by plugging in
something else.
4
Make sure the remote control is on
DIRECTV mode, and press TV POWER ON.
4
Press TV POWER ON, then press it a second time.
4
Check batteries in remote control.
4
Be sure remote control is pointed at remote sensor, and front of receiver is not blocked.
4
Unplug the receiver. Wait five minutes. Plug it in again.
Troubleshooting
Other Information
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Страница 84: ...TOCOM 16855980 Printed in USA 16855980_L12_Jan27_2 indb 72 2 6 08 12 50 53 PM ...