Troubleshooting
______________________________________________________________ Resolving Common Problems
Resolving Common Problems
The following pages describe how to resolve some of the more easily
handled problems.
Checking the MSQ Power Supply
Requirements
The MSQ should be connected to a suitable power supply. Full details of the
power requirements for your detector can be found in the
MSQ
Pre-
Installation Requirements Guide
.
Note.
For details of the power requirements of other system peripherals,
refer to the appropriate manufacturer’s specifications.
Restarting the PC
Most communication problems that occur with Xcalibur are transient and
can be resolved by restarting the PC.
To restart the PC, do the following:
1.
2.
3.
4.
5.
Try to save any open data files.
Depending upon the nature of the problem, this may not be possible.
Note that any data that is not saved will be lost.
If Xcalibur is open, close it.
If Chromeleon is running, close Chromeleon first, and then the
Chromeleon Server.
Exit the Windows operating system in the usual way, and switch off the
PC.
Consult your PC user documentation for details.
Restart the PC, the operating system, the Chromeleon Server, and then
Chromeleon.
____________________________MSQ Hardware Manual ____________________________
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