Digital PRIORIS ZX Server
Troubleshooting
MCS Logistics Engineering - Nijmegen
81
Monitor Troubleshooting
(continued)
Problem
Possible Cause
Action
No monitor
display while
loading
Windows video
drivers
Monitor type incorrectly set.
Set the correct monitor type.
Distorted,
rolling, or
flickering
screen display,
or
wrong/uneven
color
Monitor incorrectly adjusted.
Monitor signal cable incorrectly
installed.
Adjust accordingly.
Straighten any bent connector pins and then
reconnect.
Color monitor
displaying
monochrome
Server was turned on before the
monitor was turned on.
Turn off the server, turn on the monitor, then turn
the server back on.
Monitor fails to
switch to high-
resolution mode
Appropriate high-resolution
video drivers are not installed or
incorrectly installed.
Correctly install all appropriate high-resolution
video drivers. Refer to the documentation
supplied with the monitor.
Monitor display
not centered
while loading
Windows video
drivers
Monitor type incorrectly set.
Set the correct monitor type.
CD-ROM Troubleshooting
Problem
Possible Cause
Action
Cannot access
the CD-ROM
drive. Error
message
reading drive x.
Device drivers not installed.
No disk in the CD-ROM drive.
Accessing wrong drive.
Tray open.
Install correct device drivers.
Insert a disk.
Make sure correct SCSI ID is assigned. Refer
Chapter 3, “Service Procedures”
.
Close the tray.
Power is on but
indicator shows
no activity.
No disk or tray is open.
Check cable connections.
Insert a disk and close the tray.
Make sure cables are correctly connected.
Disk is spinning
but drive is idle.
Application software not
running.
Run application software.