Digital PRIORIS ZX Server
Troubleshooting
MCS Logistics Engineering - Nijmegen
75
Server Troubleshooting
Problem
Possible Cause
Action
No response
when the server
is turned on
Server is not plugged in.
No power at the wall outlet.
Main logic board failed.
Main logic board jumpers
incorrectly set.
CPU module has failed.
No memory module or SIMMs
installed.
Side panels removed.
Power supply failed.
Turn off the server, plug it in, and then turn it back
on again.
Use another wall outlet.
Contact the Digital service representative.
Set all appropriate jumpers.
Reset the CPU module. If failure continues,
contact the Digital service representative.
Install SIMMs and memory module.
Install side panels.
Contact the Digital service representative.
Power is on, but
there is no
screen display
Monitor brightness and contrast
controls are not correctly set.
Monitor is off.
Monitor cable is incorrectly
installed.
Incorrect video drivers installed.
Video controller has failed.
Monitor has failed.
Adjust the brightness and contrast controls.
Turn on the monitor.
Check all monitor connections.
Install the correct video drivers.
Contact the Digital service representative.
Contact the Digital service representative.
Power is on but
no OCP display
OCP button not turned on or
OCP backlight is disabled in
SCU.
OCP has failed.
Press any keyboard key or OCP button at the front
of the server.
Make sure OCP backlight is set to ON in the SCU.
Contact the Digital service representative.
Power is on but
cooling fans do
not work
Fans disconnected from main
logic board.
One or more fans failed.
Connect the fans.
Replace the fan(s) or contact the Digital service
representative.
