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6: Troubleshooting
6-64
Colorwriter LSR 2000 Printer
Service Guide
Incomplete Paper Feed
Table 6-56
Multi-feed
Cause
Step
Check
Decision
Action
Paper
1
Is recommended paper being
used?
NO
Advise the user to use
recommended paper
(see User Guide).
2
Does it occur in the manual
feeding tray?
YES
See check from Step 5.
Cassette
3
Is the print paper set properly
against the cassette claw?
NO
Set the paper correctly.
Separation roller
4
Is the separation roller worn or
deformed?
YES
Replace the separation
roller.
Spring
NO
Replace the spring
pulling the separation
roller.
Separation pad
5
Is the separation pad surface
worn?
YES
Replace the separation
pad.
Spring
NO
Replace the separation
pad spring.
Table 6-57
Wrinkles
Cause
Step
Check
Decision
Action
Paper
1
Is recommended paper being
used?
NO
Advise the user to use
recommended paper
(see User Guide).
2
Do the wrinkles disappear
when you use new paper?
YES
As the paper probably
was moist, advise the
user on the storage
method.
Pick-up unit
3
Open the front door while the
paper is between the pick-up
and fixing units. Is the paper
wrinkled?
Or is it being transported with
a skew?
YES
Check the pick-up unit.
Paper guide
4
Is toner or other foreign matter
adhered to the paper guide?
YES
Clean the guide.
Fixing entrance guide
5
Is the fixing entrance guide
dirty?
YES
Clean the guide.
Fixing unit
NO
Replace the fixing unit.