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6: Troubleshooting Procedures
Colorwriter LSR 2000 Printer
Service Guide
6-7
Push up and down on the green lever to remove the jammed
paper.
4. Close the fixing unit cover after removing the paper.
Start-up diagnostics and error messages
When you turn on the printer or reboot, the system goes through a
series of diagnostic tests that check components on the video
controller board. While the diagnostic tests are running, the name
of the test appears in the display window.
Note:
Press the Cancel button while the tests are running to skip all
the startup tests.
If a SIMM in bank 0 is missing or is not properly seated, the startup
diagnostics will not run. The diagnostics can be run manually, see
“Selecting video controller extended diagnostics” on page 6-9.
If an error occurs during the Start-up diagnostics, the orange
activity light on the Control Panel flashes and an error screen will
appear in the display window indicating the test that failed and an
associated error code. You can use the up and down arrow buttons
to scroll through the list. To exit the error screen, press the
CANCEL button and the printer will continue the boot sequence.
If you encounter an error condition, turn off the printer and inspect
the video controller board for an obviously loose part or wire. Then
check the other components as suggested in Table 6-1 on page 6-8.
If the problems you experience are intermittent, you can also run
the video controller PCB diagnostics manually. See “Selecting video
controller extended diagnostics” on page 6-9 for details.
Table 6-1 lists the diagnostic tests that are run at startup, the
corresponding error codes for a failed test, the area of the video