Call Queue
Examples of Use
149
■
Configure the OpenPhone 65 and e.g. a RFP 22/24 under
PBX Configuration:
Ports: U
pn
.
■
Configure a trunk key for the OpenPhone 65 under
PBX Configuration:
System telephones
.
■
Configure the OpenPhone 27 under
PBX Configuration: Ports: DECT-PP
and
assign the OpenPhone 27 its own telephone number. Check in the
OpenPhone 27.
■
Under
PBX Configuration: Call Distribution: Incoming
or
PBX Configu-
ration: Call Distribution: Incoming PTP
route all incoming calls to the
number of the OpenPhone 65 trunk key.
■
In the
Configurator
, create a new group called “Operators” under
User
Manager: User groups
. Activate “Call queue”, “Call waiting protection” and
“Call forwarding” for this group and set the
Dial out: External
option appropri-
ately.
■
Create a user called “Operator 1” under
User Manager: User
. Assign this user
to the “Operators” user group. Assign the telephone numbers of the
OpenPhone 65 trunk key and the number of the mobile OpenPhone 27 to this
user.
■
Activate
Call wait. prot.
(call waiting protection) on both terminals in
the
Protection
menu.
■
Configure a function key on the OpenPhone 65 which activates/deactivates a
“call forwarding immediately” to the telephone number of the mobile
OpenPhone 27 (in the menu
Call diversion: Divert phone:
Immediately
).
Use
Incoming calls are routed to the OpenPhone 65 manned by the operator, who
then puts the calls through. A queue is used so that callers do not get a busy
signal. The display on the OpenPhone 65 indicates how many calls there are in the
queue.
If the operator wants to leave the workstation and take along the enquiry station,
call forwarding to the OpenPhone 27 is activated by pressing a function key. Calls
which are in the OpenPhone 65 queue must still be answered on this telephone.
Содержание OpenCom 130
Страница 1: ...130 OpenCom100 131 150 Mounting and Commissioning User Guide ...
Страница 9: ...7 18 4 LAN 184 18 5 Internet 185 19 Technical Specifications 188 20 Notes on disposal 195 Index 196 ...
Страница 10: ...8 ...
Страница 192: ...Technical Specifications 190 Voltage range U 5 V 30 V Sensor Switched by low AC voltage Voltage range U 6 V 24 V ...
Страница 202: ...Index 200 Notes ...
Страница 203: ......
Страница 204: ...DeTeWe Systems GmbH Zeughofstraße 1 D 10997 Berlin www Aastra DeTeWe de As of June 2006 Subject to changes ...