
Troubleshooting
F1902142.EN / 05 / 2015 / updated 02/2016
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10
Troubleshooting
If the device is not operating properly, read the following checklist. If you
are unable to solve the problem by referring to the checklist, contact
your service center.
Also refer to the any error codes which may be indicated on the device,
as described in chapter
Problem
Cause / Solution
Running motor
cannot be stopped
during preparation.
The ON/OFF button is blocked or faulty.
Briefly press the multifunction button once to stop the motor.
Start and stop the motor again. If the error has not been
remedied, contact your service center.
The handpiece
cannot be switched
on.
The battery is completely flat (all LEDs off).
Connect the motor handpiece to charger (see
and charging the Motor Handpiece
The handpiece no longer responds (the LEDs are lit but the
motor handpiece does not respond when the button is
pressed).
Perform a reset (see
6.6.1 Description of the Motor
).
The motor handpiece automatically switches to ready mode.
The multifunction button is faulty.
Contact your service center.
The motor handpiece
cannot be connected
to the iPad
®
.
The Bluetooth
®
connection has failed.
iPad
®
:
1. Activate Bluetooth
®
on your iPad
®
under settings (see
6.5.4 Activating the Bluetooth
).
2. Perform a reboot on your iPad
®
(press and hold the iPad
®
ON / OFF button for a few seconds).
Motor handpiece:
Perform a factory reset (see
6.6.1 Description of the Motor
).
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