Troubleshooting Guide for Installing Dension Products
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3.
Select the Gateway as a source (eg. CD-Changer)
4.
Turn the whole system OFF, remove the key from the ignition
5.
Wait for 2 minutes
6.
Turn the system ON (e.g. radio)
7.
The USB will start to operate
8.
Wait 10 seconds, disconnect and check the content on a PC. The GW_EES.BIN should be
present in the root folder.
Please note:
If the
file is not available
, please
use a different USB stick
and repeat above steps.
The firmware version can be checked if you open the file with the Notepad (or similar) application. In
the first line of the file you will see (something similar to) the following:
On the picture above, the hardware runs on firmware version 3.00. Please check if a newer firmware
is available for
download
. If yes: please update – this is
highly recommended
.
Please note:
Although we do support playing music content from a USB hard disk drive, for the
firmware update (volume settings) please use a USB flash stick/pen drive.
M. Volume issues
The default volumes set on our Gateway devices are based on our experiences with these systems.
Despite all efforts those volume levels might not be optimal, because the music is distorted or the
volume level is low compared to the other sources (radio, CD).
The Gateway Pro BT is a full text capable application including a menu browsing capability therefore you
can set all volume levels separately (!) from the Gateway menu.
You need to select the Gateway menu, go to ‘Settings’ and select ‘Volume’. In this menu, you can browse
these options:
iPod
USB
AUX
Bluetooth (A2DP – BT Audio)
Phone and
Microphone (sensitivity)
The volume output will be changed as soon as you set the new volume level.
