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System Warranty
When used under normal operating conditions as described in this manual, the Sapphire
®
Plus system (main
system, light guide, and curing tip) is warranted to be free of defects in workmanship and materials for one (1)
year from the date of original shipment, and the power supply and lamp module are warranted to be free of
defects in workmanship and materials for three (3) years from the date of original shipment.
Within the warranty period, if service is required, the system must be returned to Den-Mat Holdings, LLC
for diagnostics and repair. Contact the factory to receive Return Authorization prior to shipping. The Return
Authorization will include a pick-up notice (Call Tag) for a common carrier to return the merchandise to Den-Mat
Holdings, LLC. Freight charges for returns within the warranty period will be paid by Den-Mat Holdings, LLC
pending the results of evaluation of cause of the failure or damage. Freight charges for returns outside of the
warranty period will be paid by the customer. The outside shipping container and any accompanying documents
must be clearly marked “Repair Return.” Use only the original shipping container or other adequate shipping
materials to protect the system in transit. All returns will be evaluated for the cause and extent of failure or
damage by Den-Mat Holdings, LLC Service Representatives. Subject to the results of this evaluation, Den-Mat
Holdings, LLC will authorize warranty repair or will contact the customer with a price quotation for the cost of
repairs for failures and damages occurring as a result of misuse, improper operation, or for merchandise outside
of the warranty period.
This is a limited warranty and the liability of Den-Mat Holdings, LLC is to repair or replace the system. Repairs
may be made with new or refurbished parts at the manufacturer’s discretion. Den-Mat Holdings, LLC has no
liability to refund any part of the purchase price and no liability for consequential damages, loss of profits, and
damages to person or injury by reasons of any defects in said system from any cause whatsoever.
Any buyer who purchases said system acknowledges their familiarity with the terms, conditions, and provisions of
this limited warranty and purchases said system agreeing to such terms, conditions, and provisions.
Buyer purchases the Sapphire Plus system from Den-Mat Holdings, LLC on the terms, conditions, and provisions
of this limited warranty and waives all other rights and claims against Den-Mat Holdings, LLC for any damages or
remedies exceeding said limited warranty.
Den-Mat Holdings, LLC
1017 West Central Avenue
Lompoc, CA 93436 USA
Toll Free 1-800-433-6628
Tel. 1-805-346-3700
www.denmat.com
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