Dell PowerConnect J-SRX240, Руководство по оборудованию

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Description of problem and troubleshooting procedures you performed:
Contacting Dell
For customers in the United States, call 800-WWW.DELL (800.999.3355).
NOTE: If you do not have an active Internet connection, you can find contact information
on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability
varies by country and product, and some services may not be available in your area. To
contact Dell for sales, technical support, or customer service issues:
1.
Visit http://www.support.dell.com .
2.
Click your country or region at the bottom of the page. For a full listing of countries
and regions, click
All .
3.
In the Support menu, click All Support .
4.
Choose the method of contacting Dell that is convenient for you.
Locating a J-SRX240 Services Gateway Component Serial Number and Agency Labels
Before contacting Dell to request an RMA, you must find the serial number and agency
label on the J-SRX240 Services Gateway or component.
Listing the J-SRX240 Services Gateway and Component Details with the CLI
To list all of the J-SRX240 Services Gateway components and their serial numbers, enter
the following command-line interface (CLI) command:
root> show chassis hardware
Hardware inventory:
Item Version Part number Serial number Description
Chassis AH1111AA7872 Dell J-SRX240h-poe
Routing Engine R EV 01 750-021794 PW7872 RE-SRX240-POE
FPC 0 FPC
PIC 0 16x GE Base PIC
Power Supply 0
NOTE: In the
show chassis hardware
command, the Mini-Physical Interface Module
(Mini-PIM) slot number is reported as an FPC number, and the Mini-PIM number (always
0) is reported as the PIC number.
Most components also have a serial number ID label attached to the component body.
Chassis Serial Number and Agency Labels
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Appendix D: Getting Help