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Getting Help

155

Getting Help

Obtaining Assistance

If you experience a problem with your computer, you can complete the
following steps to diagnose and troubleshoot the problem:

1

See "Troubleshooting" on page 91 for information and procedures that
pertain to the problem your computer is experiencing.

2

See "Dell Diagnostics" on page 91 for procedures on how to run Dell
Diagnostics.

3

Use Dell's extensive suite of online services available through the Dell
Support Center for help with installation and troubleshooting procedures.
See "Dell Support Center" on page 95. For a more extensive list of Dell
Support online, you can visit

support.dell.com

or see "Online Services" on

page 156.

4

Fill out the "Diagnostics Checklist" on page 159.

5

If the preceding steps have not resolved the problem, see "Contacting
Dell" on page 160.

NOTE:

Call Dell Support from a telephone near or at the computer so that the

support staff can assist you with any necessary procedures.

NOTE:

Dell's Express Service Code system may not be available in all countries.

When prompted by Dell's automated telephone system, enter your Express
Service Code to route the call directly to the proper support personnel. If you
do not have an Express Service Code, open the

Dell Accessories

folder,

double-click the

Express Service Code

icon, and follow the directions.

For instructions on using the Dell Support, see "Technical Support and
Customer Service" on page 156.

NOTE:

Some of the following services are not always available in all locations

outside the continental U.S. Call your local Dell representative for information on
availability.

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Содержание M1530 - XPS laptop. TUXEDO

Страница 1: ...w w w d e l l c o m s u p p o r t d e l l c o m Dell XPS M1530 Owner s Manual Model PP28L ...

Страница 2: ... text Dell the DELL logo Yours Is Here XPS Wi Fi Catcher and Dell MediaDirect are trademarks of Dell Inc Intel is a registered trademark and Core is a trademark of Intel Corporation Microsoft Windows and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Blu ray Disc is a trademark of the Blu ray Disc Association Blueto...

Страница 3: ...nection 20 Transferring Information to a New Computer 21 Setting Up a Printer 21 Printer Cable 21 Connecting a USB Printer 22 Power Protection Devices 23 Surge Protectors 23 Line Conditioners 23 Uninterruptible Power Supplies 24 2 About Your Computer 25 Front View 25 Left Side View 31 Right Side View 32 Back View 34 Bottom View 36 ...

Страница 4: ...ions 40 Adjusting Keyboard Settings 40 Touch Pad 41 Customizing the Touch Pad 42 4 Using the Display 43 Adjusting Brightness 43 Switching the Video Image From Your Computer Display To a Projector 43 Setting Display Resolution and Refresh Rate 44 5 Using a Battery 45 Battery Performance 45 Checking the Battery Charge 46 Dell QuickSet Battery Meter 46 Microsoft Windows Battery Meter 47 Charge Gauge ...

Страница 5: ...Using Dell Travel Remote 54 Copying CD DVD and Blu ray Disc BD Media 56 How to Copy a CD DVD or BD 56 Using Blank CD DVD and BD Media 57 Helpful Tips 58 Adjusting the Volume 59 Adjusting the Picture 60 Using Dell MediaDirect 60 Connecting Your Computer to a TV or Audio Device 61 HDMI 63 S Video and Standard Audio 64 Component Video and Standard Audio 65 Composite Video and Standard Audio 67 Enabli...

Страница 6: ...g an ExpressCard or Blank 74 9 Using the Memory Card Reader 75 Memory Card Blanks 75 Installing a Memory Card 75 Removing a Memory Card or Blank 76 10 Setting Up and Using Networks 77 Connecting a Network or Broadband Modem Cable 77 Setting Up a Network in the Microsoft Windows Vista Operating System 78 Wireless Local Area Network WLAN 78 What You Need to Establish a WLAN Connection 78 Checking Yo...

Страница 7: ...dband Card 83 Connecting to a Mobile Broadband Network 84 Enabling Disabling the Dell Mobile Broadband Card 85 Dell Wi Fi Catcher Network Locator 85 11 Securing Your Computer 87 Security Cable Lock 87 Passwords 88 Fingerprint Reader 88 Computer Tracking Software 89 If Your Computer Is Lost or Stolen 89 12 Troubleshooting 91 Dell Technical Update Service 91 Dell Diagnostics 91 Dell Support Center 9...

Страница 8: ...d problems 108 Unexpected characters 109 Lockups and Software Problems 109 The computer does not start 109 The computer stops responding 109 A program stops responding or crashes repeatedly 110 A program is designed for an earlier Microsoft Windows operating system 110 A solid blue screen appears 110 Dell MediaDirect problems 110 Other software problems 111 Memory Problems 112 Network Problems 112...

Страница 9: ...nd Display Problems 118 If the display is blank 118 If the display is difficult to read 119 If only part of the display is readable 120 Drivers 120 What Is a Driver 120 Identifying Drivers 120 Reinstalling Drivers and Utilities 121 Troubleshooting Software and Hardware Problems in the Windows Vista Operating System 123 Restoring Your Microsoft Windows Vista Operating System 124 Using Windows Vista...

Страница 10: ...enter Control Cover and Hinge Covers 136 Removing the Center Control Cover and Hinge Covers 136 Replacing the Center Control Cover and Hinge Covers 138 Keyboard 138 Removing the Keyboard 139 Replacing the Keyboard 140 Memory 140 Removing the Memory Module 140 Replacing the Memory Module 142 Subscriber Identity Module 144 Wireless Mini Cards 144 Removing a WLAN Card 145 Replacing a WLAN Card 146 Re...

Страница 11: ...Identifying Your Computer 153 Packing the Computer 153 Travel Tips 154 Traveling by Air 154 15 Getting Help 155 Obtaining Assistance 155 Technical Support and Customer Service 156 DellConnect 156 Online Services 156 AutoTech Service 157 Automated Order Status Service 157 Problems With Your Order 157 Product Information 157 Returning Items for Warranty Repair or Credit 158 Before You Call 158 Conta...

Страница 12: ...d Options 172 Cleaning Your Computer 174 Computer Keyboard and Display 174 Touch Pad 175 Mouse 175 Media 175 Dell Technical Support Policy U S Only 176 Definition of Dell Installed Software and Peripherals 177 Definition of Third Party Software and Peripherals 177 FCC Notice U S Only 177 FCC Class B 177 Macrovision Product Notice 178 Glossary 179 Index 197 ...

Страница 13: ...k System Software NSS Drivers and Utilities Media Documentation and drivers are already installed on your computer You can use the Drivers and Utilities media to reinstall drivers see Reinstalling Drivers and Utilities on page 121 or run the Dell Diagnostics see Dell Diagnostics on page 91 Readme files may be included on your media to provide last minute updates about technical changes to your com...

Страница 14: ...xpress Service Code Microsoft Windows Product Key Service Tag and Microsoft Windows Product Key These labels are located on your computer Use the Service Tag to identify your computer when you use support dell com or contact support Enter the Express Service Code to direct your call when contacting support NOTE As an increased security measure the newly designed Microsoft Windows license label inc...

Страница 15: ...otebook System Software NSS If you reinstall the operating system for your computer you should also reinstall the NSS utility NSS provides critical updates for your operating system and support for processors optical drives USB devices and so on NSS is necessary for correct operation of your Dell computer The software automatically detects your computer and operating system and installs the update...

Страница 16: ...t Center on page 95 How to use Microsoft Windows Vista How to work with programs and files How to personalize my desktop Windows Help and Support 1 Click Start Help and Support 2 In Search Help type a word or phrase that describes your problem and then press Enter or click the magnifying glass 3 Click the topic that describes your problem 4 Follow the instructions on the screen Information on netw...

Страница 17: ...media See Restoring Your Microsoft Windows Vista Operating System on page 124 After you reinstall your operating system use the Drivers and Utilities media to reinstall drivers for the devices that came with your computer Your operating system product key label is located on your computer NOTE The color of your DVD varies based on the operating system you ordered What Are You Looking For Find It H...

Страница 18: ...18 Finding Information ...

Страница 19: ...line Dial up connections are considerably slower than DSL cable and satellite modem connections Wireless Wide Area Network WWAN or Mobile Broadband technology provides a connection to the Internet using cellular technology at broadband rates Wireless Local Area Network WLAN connections use high frequency radio waves to communicate Typically a wireless router is connected to the broadband cable or ...

Страница 20: ...ully connected in the past the ISP might have a service outage Contact your ISP to check the service status or try connecting again later NOTE Have your ISP information ready If you do not have an ISP the Connect to the Internet wizard can help you get one 1 Save and close any open files and exit any open programs 2 Click Start Control Panel 3 Under Network and Internet click Connect to the Intern...

Страница 21: ...sy Transfer wizard Setting Up a Printer NOTICE Complete the operating system setup before you connect a printer to the computer See the documentation that came with the printer for setup information including how to Obtain and install updated drivers Connect the printer to the computer Load paper and install the toner or ink cartridge For technical assistance refer to the printer owner s manual or...

Страница 22: ... USB connectors on the computer and the printer The USB connectors fit only one way 3 Turn on the printer and then turn on the computer 4 Click Start Network Add a printer to start the Add Printer Wizard 5 Install the printer driver if necessary See Reinstalling Drivers and Utilities on page 121 and the documentation that came with your printer 1 USB connector on computer 2 USB connector on printe...

Страница 23: ...otection Compare joule ratings to determine the relative effectiveness of different devices NOTICE Most surge protectors do not protect against power fluctuations or power interruptions caused by nearby lightning strikes When lightning occurs in your area disconnect the telephone line from the telephone wall jack and disconnect your computer from the electrical outlet Many surge protectors have a ...

Страница 24: ...er devices such as a printer to a separate power strip that provides surge protection A UPS protects against power fluctuations and interruptions UPS devices contain a battery that provides temporary power to connected devices when AC power is interrupted The battery charges while AC power is available See the UPS manufacturer documentation for information on battery operating time and to ensure t...

Страница 25: ...About Your Computer 25 About Your Computer Front View 3 4 15 2 5 14 12 9 8 7 16 10 13 1 6 11 ...

Страница 26: ...he computer stops responding press and hold the power button until the computer turns off completely may take several seconds KEYBOARD For more information about the keyboard see Using the Keyboard and Touchpad on page 39 DELL MEDIADIRECT BUTTON Press the Dell MediaDirect button to launch Dell MediaDirect see Using Dell MediaDirect on page 60 DUAL DIGITAL MICROPHONES Built in microphone for confer...

Страница 27: ...e display see Touch Pad on page 41 FINGERPRINT READER Helps to keep your Dell computer secure When you slide your finger over the reader it uses your unique fingerprint to authenticate your user identity For more information click Start Programs Fingerprint Reader Suite There are four sub items in this folder User Enrollment To enroll your fingerprint Control Center To access the Fingerprint Reade...

Страница 28: ...28 About Your Computer DEVICE STATUS LIGHTS Attach headphones to the connector Attach a microphone to the connector ...

Страница 29: ...Lock is enabled Turns on when the uppercase letter Caps Lock function is enabled Turns on when the scroll lock function is enabled WiFi status light Turns on when wireless networking is enabled To enable or disable wireless networking use the wireless switch see wireless On Off switch on page 33 Bluetooth status light Turns on when a card with Bluetooth wireless technology is enabled NOTE The card...

Страница 30: ... Press these buttons to adjust the volume Eject Play the next track or press and hold to fastforward within a track Play the previous track or press and hold to rewind within a track Mute Stop Turn the volume down Play or pause Turn the volume up ...

Страница 31: ...OR Connects devices supporting IEEE 1394a high speed transfer rates such as some digital video cameras HDMI CONNECTOR HDMI High Definition Multimedia Interface connector carries an uncompressed all digital signal to produce hi definition video and audio VGA CONNECTOR 1 AC adapter connector 2 USB connector 2 3 VGA connector 4 network connector RJ 45 5 HDMI connector 6 IEEE 1394a connector 7 hard dr...

Страница 32: ...ts the computer to a network The two lights next to the connector indicate status and activity for wired network connections For information on using the network adapter see the device user s guide supplied with your computer Connect USB devices such as a mouse keyboard or printer 1 ExpressCard slot 2 Wireless On Off switch 3 Wi Fi Catcher Network Locator 4 optical drive 5 USB connector 6 S Video ...

Страница 33: ...m to connect to an audio device SECURITY CABLE SLOT Lets you attach a commercially available antitheft device to the computer see Security Cable Lock on page 87 WIRELESS ON OFF SWITCH When enabled through Dell QuickSet this switch can scan for a wireless local area network WLAN in your vicinity You can also use it to rapidly turn off or on any wireless devices such as WLAN cards and internal cards...

Страница 34: ...o signal found Back View AIR VENT The computer uses an internal fan to create airflow through the vents which prevents the computer from overheating CAUTION Do not block push objects into or allow dust to accumulate in the air vents Do not store your computer in a low airflow environment such as a closed briefcase while it is running Restricting the airflow can damage the computer or cause a fire ...

Страница 35: ...wide However power connectors and power strips vary among countries Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage NOTICE When you disconnect the AC adapter cable from the computer grasp the connector not the cable itself and pull firmly but gently to help prevent damage to the cable NOTE Connect the power c...

Страница 36: ...ules For additional information see Memory on page 140 WIRELESS MINI CARD COMPARTMENT Compartment for WLAN WWAN and Flash Cache Module FCM Mini Cards see Wireless Mini Cards on page 144 1 battery 2 battery release latch 3 battery charge health gauge 4 memory module compartment 5 wireless mini card compartment 2 3 4 1 5 ...

Страница 37: ... connecting the computer to an electrical outlet see Using a Battery on page 45 BATTERY CHARGE HEALTH GAUGE Provides information on the battery charge see Checking the Battery Charge on page 46 BATTERY RELEASE LATCHES Releases the battery see Replacing the Battery on page 50 for instructions ...

Страница 38: ...38 About Your Computer ...

Страница 39: ...hift Esc Opens the Task Manager window Fn F8 Displays icons representing all currently available display options display only external monitor or projector only both display and projector etc Highlight the desired icon to switch the display to that option Fn and up arrow key Increases brightness on the integrated display only not on an external monitor Fn and down arrow key Decreases brightness on...

Страница 40: ...ogram this keyboard shortcut to activate a different power management mode using the Advanced tab in the Power Options Properties window see Configuring Power Management Settings on page 48 Windows logo key and m Minimizes all open windows Windows logo key and Shift m Restores all minimized windows This key combination functions as a toggle to restore minimized windows following the use of the Win...

Страница 41: ... on the surface of the touch pad or use your thumb to press the left touch pad button To select and move or drag an object position the cursor on the object and tap twice on the touch pad On the second tap leave your finger on the touch pad and move the selected object by sliding your finger over the surface To double click an object position the cursor on the object and tap twice on the touch pad...

Страница 42: ...touch pad or adjust the touch pad settings 1 Click Start and then click Control Panel 2 Click Hardware and Sound 3 Click Mouse 4 In the Mouse Properties window Click the Device Select tab to disable the touch pad Click the Touch Pad tab to adjust touch pad settings 5 Click OK to save the settings and close the window ...

Страница 43: ...pear but the brightness level on the external device does not change You can press the following keys to adjust display brightness Press Fn and the up arrow key to increase brightness on the integrated display only not on an external monitor Press Fn and the down arrow key to decrease brightness on the integrated display only not on an external monitor Switching the Video Image From Your Computer ...

Страница 44: ... display a program at a specific resolution both the video card and the display must support the program and the necessary video drivers must be installed NOTE Use only the Dell provided video drivers which are designed to offer the best performance with your Dell installed operating system These drivers are available on the Drivers and Utilities CD optional or via the web at support dell com If y...

Страница 45: ...ation area NOTE Battery operating time the time the battery can hold a charge decreases over time Depending on how often the battery is used and the conditions under which it is used you may need to purchase a new battery during the life of your computer NOTE It is recommended that you connect your computer to an electrical outlet when writing to media Battery operating time varies depending on op...

Страница 46: ...risk of fire or chemical burn Do not puncture incinerate disassemble or expose the battery to temperatures above 65 C 149 F Keep the battery away from children Handle damaged or leaking batteries with extreme care Damaged batteries may leak and cause personal injury or equipment damage Checking the Battery Charge You can check the battery charge on your computer using any one of the following meth...

Страница 47: ...dicator lights Each light represents approximately 20 percent of the total battery charge For example if the battery has 80 percent of its charge remaining four of the lights are on If no lights are on the battery has no charge Check the Battery Health NOTE You can check battery health in one of two ways by using the charge gauge on the battery as described below and by using the Battery Meter in ...

Страница 48: ...attery life is largely determined by the number of times the battery is used and recharged Configure the power management settings using either Dell QuickSet or Microsoft Windows Power Options to optimize your computer s power usage see Configuring Power Management Settings on page 48 Use the Sleep power state when you leave the computer unattended for long periods of time see Using the Sleep Powe...

Страница 49: ...rging the Battery When you connect the computer to an electrical outlet or install a battery while the computer is connected to an electrical outlet the computer checks the battery charge and temperature If necessary the AC adapter then charges the battery and maintains the battery charge If the battery is hot from being used in your computer or being in a hot environment the battery may not charg...

Страница 50: ... from the wall connector and the computer and remove any other external cables from the computer NOTICE You must remove all external cables from the computer to avoid possible connector damage NOTICE If you choose to replace the battery with the computer in standby mode you have up to 1 minute to complete the battery replacement before the computer shuts down and loses any unsaved data To remove t...

Страница 51: ...ry Remove the battery when you store your computer for an extended period of time A battery discharges during prolonged storage After a long storage period recharge the battery fully see Charging the Battery on page 49 before you use it ...

Страница 52: ...52 Using a Battery ...

Страница 53: ... 2 Slide the disc label side up in the drive opening To format media for storing or copying data see the media software that came with your computer NOTE Ensure that you follow all copyright laws when copying media A CD player includes the following basic buttons 1 drive opening Play Move backward within the current track Pause Move forward within the current track Stop Go to the previous track Ej...

Страница 54: ...computers For more details refer to the Dell Support website at support dell com To play media using Dell Travel Remote 1 Install the CR2106 coin cell battery into your remote control 2 Launch Windows Vista Media Center from Start Programs 3 Use the remote control buttons to play media Stop Restart the current chapter Play Fast forward Pause Fast reverse Advance a single frame while in pause mode ...

Страница 55: ...age Up 3 Page Down 4 Arrow Up 5 OK Enter Select 6 Arrow Right 7 Arrow Down 8 Play Pause 9 Forward 10 Skip Forward 11 Stop 12 Skip Back 13 Reverse 14 Back 15 Arrow Left 16 Mute 17 Volume Down 18 Volume Up 1 2 3 4 5 6 7 8 9 10 11 16 15 14 13 12 18 17 ...

Страница 56: ... BD NOTE Most commercial DVDs and BDs have copyright protection and cannot be copied using Roxio Creator Plus NOTE BD media can only be copied to other BD media NOTE Copying a BD R to BD RE does not produce an exact copy 1 Click Start All Programs Roxio Creator Projects Copy 2 Under the Copy tab click Copy Disc 3 To copy the CD DVD or BD If you have one optical drive insert the source disc into th...

Страница 57: ...r BD R media can be used to permanently store large amounts of information After you create a DVD R or BD R you may not be able to write to that disc again if the disc is finalized or closed during the final stage of the disc creation process Use blank DVD RW or BD RE media if you plan to erase rewrite or update information on that disc later CD Writable DVD ROM Drives DVD Writable Drives and Comb...

Страница 58: ...For a list of formats supported by your DVD player see the documentation provided with your DVD player or contact the manufacturer Commercially available BD players used in home theater systems may not support all available BD formats For a list of formats supported by your BD player see the documentation provided with your BD player or contact the manufacturer Do not burn a blank CD R or CD RW to...

Страница 59: ...uted you do not hear the media playing 1 Right click the volume icon in the notification area 2 Click Open Volume Mixer 3 Click and drag the bar to slide it up or down to increase or decrease the volume For more information on volume control options click Help in the Volume Mixer window The Volume Meter displays the current volume level including mute on your computer Either click the QuickSet ico...

Страница 60: ...the display properties 1 Click the Start Control Panel Appearance and Personalization 2 Under Personalization click Adjust Screen Resolution The Display Properties window appears 3 Under Resolution click and drag the bar reduce the resolution setting 4 In the drop down menu under Colors click Medium 16 bit 5 Click OK Using Dell MediaDirect Dell MediaDirect is an instant on multimedia playback mode...

Страница 61: ...Direct application Connecting Your Computer to a TV or Audio Device NOTE Video and audio cables for connecting your computer to a TV or other audio device may not be included with your computer Cables and TV digital audio adapter cables are available for purchase from Dell Your computer has an S Video TV out connector and a HDMI connector that enable you to connect the computer to a TV with the he...

Страница 62: ...rface is not supported on your system s S Video port S PDIF interface is not supported on your system s S Video port 1 S Video TV out connector 2 S Video connector 1 S Video TV out connector 2 composite video adapter 3 S PDIF digital audio connector 4 composite video output connector 5 S Video connector 1 S Video TV out connector 2 component video adapter 3 S PDIF digital audio connector 4 Pr red ...

Страница 63: ...on you should use When you finish connecting the video and audio cables between your computer and your TV you must enable your computer to work with the TV See Enabling the Display Settings for a TV on page 69 to ensure that the computer recognizes and works properly with the TV HDMI HDMI High Definition Multimedia Interface connector carries an uncompressed all digital signal to produce hi defini...

Страница 64: ... you can connect an S Video cable directly to the S Video TV out connector on the computer without the TV digital audio adapter cable 2 Plug one end of the S Video cable into the S Video output connector on the computer 3 Plug the other end of the S Video cable into the S Video input connector on your TV 1 audio connector 2 S Video TV out connector 1 standard S Video cable 2 standard audio cable 1...

Страница 65: ...io input connectors on your TV or other audio device 6 Turn on the TV and any audio device that you connected if applicable and then turn on the computer 7 See Enabling the Display Settings for a TV on page 69 to ensure that the computer recognizes and works properly with the TV Component Video and Standard Audio 1 audio input connector 2 S Video TV out connector 3 component video adapter 1 2 3 ...

Страница 66: ... on your computer 3 Plug all three ends of the component video cable into the component video output connectors on the component video adapter Make sure that the red green and blue colors of the cable match the corresponding adapter ports 1 component video adapter 2 component video cable 3 standard audio cable 1 component video adapter 2 component video cable 1 2 3 2 1 ...

Страница 67: ... headphone connector on the computer 6 Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your TV or audio device 7 Turn on the TV turn on any audio device that you connected if applicable and then turn on the computer 8 See Enabling the Display Settings for a TV on page 69 to ensure that the computer recognizes and works properly with the TV Composi...

Страница 68: ...r on your computer 3 Plug one end of the composite video cable into the composite video output connector on the composite video adapter 4 Plug the other end of the composite video cable into the composite video input connector on the TV 1 composite video adapter 2 composite video cable 3 standard audio cable 1 composite video adapter 2 composite video cable 1 2 3 2 1 ...

Страница 69: ...r correctly connect the TV to the computer before you enable the display settings 1 Click Start Control Panel Appearance and Personalization 1 Under Personalization click Adjust Screen Resolution The Display Properties window appears 2 Click Advanced 3 Click the tab for your video card NOTE To determine the type of video card installed in your computer see Windows Help and Support To access Help a...

Страница 70: ...70 Using Multimedia ...

Страница 71: ...For more information about camera features see Specifications on page 161 NOTE It is normal for the camera to feel warm to the touch when the computer is running and when the camera is in use Accessing the Camera s Help File To access the camera s Video Software Help file right click the icon in the notification area and click Launch Webcam Center Click Help from the menu and select Contents 1 cam...

Страница 72: ... on page 71 Creating a Picture or a Video 1 Click the icon in the notification area and click Launch Webcam Center 2 To take a picture click the Photo Capture tab and then click Start To record a video click the Video Recording tab and then click Start The blue camera light turns on You can now direct the camera to point at the object or person that you want to record The screen shows you the came...

Страница 73: ...e 34 mm and 54 mm card slots The 54 mm card only fits into a 54 mm card slot See Specifications on page 161 for information on supported ExpressCards NOTE An ExpressCard is not a bootable device ExpressCard Blanks Your computer shipped with a plastic blank installed in the ExpressCard slot Blanks protect unused slots from dust and other particles Save the blank for use when no ExpressCard is insta...

Страница 74: ...nd the top side of the card facing up 2 Slide the card into the slot until the card is completely seated in its connector If you encounter too much resistance do not force the card Check the card orientation and try again The computer recognizes the ExpressCard and automatically loads the appropriate device driver If the configuration program tells you to load the manufacturer s drivers use the me...

Страница 75: ...emory card reader Blanks protect unused slots from dust and other particles Save the blank for use when no memory card is installed in the slot blanks from other computers may not fit your computer Remove the blank before installing a memory card To remove the blank see Removing a Memory Card or Blank on page 76 Installing a Memory Card You can install a 8 in 1 memory card in the computer while th...

Страница 76: ...the memory card and automatically loads the appropriate device driver If the configuration program tells you to load the manufacturer s drivers use the media that came with the memory card if applicable Removing a Memory Card or Blank CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTICE Click the icon in the notificat...

Страница 77: ...o help guide you through the process of networking computers For more information about Networking access Windows Help and Support click Start and then click Help and Support Connecting a Network or Broadband Modem Cable Before you connect your computer to a network the computer must have a network adapter installed and a network cable connected to it 1 Connect the network cable to the network ada...

Страница 78: ...t or network access The access point or wireless router and the wireless network card in the computer communicate by broadcasting data from their antennas over the air waves What You Need to Establish a WLAN Connection Before you can set up a WLAN you need High speed broadband Internet access such as cable or DSL A broadband modem that is connected and working A wireless router or access point A w...

Страница 79: ...r computer lists the hardware and software that shipped with your computer Setting Up a New WLAN Using a Wireless Router and a Broadband Modem 1 Contact your Internet service provider ISP to obtain specific information about the connection requirements for your broadband modem 2 Ensure that you have wired Internet access through your broadband modem before you attempt to set up a wireless Internet...

Страница 80: ...scribed below to prevent a potential connection failure 11 Turn on only your broadband modem and wait for at least 2 minutes for the broadband modem to stabilize After 2 minutes proceed to step 12 12 Turn on your wireless router and wait for at least 2 minutes for the wireless router to stabilize After 2 minutes proceed to the step 13 13 Start your computer and wait until the boot process complete...

Страница 81: ...on the Dell Support website at support dell com For information on the type of wireless network card that is installed in your computer see Checking Your Wireless Network Card on page 78 Determining the Wireless Network Device Manager Depending on the software installed on your computer different wireless configuration utilities may manage your network devices Your wireless network card s client u...

Страница 82: ...the wireless activity indicator on or off click the QuickSet icon in the taskbar and select Hotkey Popups If Wireless Activity Indicator Off is not checked the indicator is on If Wireless Activity Indicator Off is checked the indicator is off The wireless activity indicator displays whether your computer s integrated wireless devices are enabled or disabled When you turn the wireless networking fu...

Страница 83: ...ivated Mobile Broadband ExpressCard or activated Subscriber Identity Module SIM for your service provider The Dell Mobile Broadband Card Utility already installed on your computer if you purchased the card when you purchased your computer or on the media that accompanied your card if purchased separately from your computer If the utility is corrupted or deleted from your computer see the Dell Mobi...

Страница 84: ...vate Mobile Broadband service through your cellular service provider For instructions and for additional information about using the Dell Mobile Broadband Card Utility see the user s guide available through Windows Help and Support click Start Help and Support The user s guide is also available on the Dell Support website at support dell com and on the media included with your Mobile Broadband car...

Страница 85: ...and the Dell Mobile Broadband card For information about the wireless switch positions see Dell Wi Fi Catcher Network Locator on page 85 To monitor the status of your wireless device see Monitoring the Status of the Wireless Network Card Through Dell QuickSet on page 82 Dell Wi Fi Catcher Network Locator The wireless switch on your Dell computer uses the Dell Wi Fi Catcher Network Locator to scan ...

Страница 86: ...86 Setting Up and Using Networks ...

Страница 87: ...lock A security cable lock is a commercially available antitheft device To use the lock attach it to the security cable slot on your Dell computer For more information see the instructions included with the device NOTICE Before you buy an antitheft device ensure that it will work with the security cable slot on your computer ...

Страница 88: ...ontrol Panel in the Microsoft Windows operating system to create user accounts or to change passwords Once you create a user password you must enter it each time you turn on or unlock your computer If you do not enter a password within 2 minutes the computer returns to its previous operating state For more information see your Windows documentation If you forget any of your passwords such as the h...

Страница 89: ...f you have computer tracking software and your computer is lost or stolen you must contact the company that provides the tracking service to report the missing computer If Your Computer Is Lost or Stolen Call a law enforcement agency to report the lost or stolen computer Include the Service Tag in your description of the computer Ask that a case number be assigned and write down the number along w...

Страница 90: ...mputer as missing or stolen If someone calls Dell for technical assistance and gives your Service Tag the computer is identified automatically as missing or stolen The representative will attempt to get the phone number and address of the caller Dell will then contact the law enforcement agency to which you reported the missing computer ...

Страница 91: ...formation Guide When to Use the Dell Diagnostics If you experience a problem with your computer perform the checks in Lockups and Software Problems on page 109 and run the Dell Diagnostics before you contact Dell for technical assistance It is recommended that you print these procedures before you begin NOTE The Dell Diagnostics only operate on Dell computers Enter system setup program review your...

Страница 92: ...ry again NOTE Before attempting option B the computer must be powered down completely b Press and hold the Fn key while powering the computer on NOTE If you see a message stating that no diagnostics utility partition has been found run the Dell Diagnostics from your Drivers and Utilities media The computer runs the Pre boot System Assessment PSA a series of initial tests of your system board keybo...

Страница 93: ...e menu use the up and down arrow keys to highlight CD DVD CD RW and then press Enter NOTE The Quickboot feature changes the boot sequence for the current boot only Upon restart the computer boots according to the boot sequence specified in the system setup program 4 Select the Boot from CD ROM option from the menu that appears and then press Enter 5 Type 1 to start the Drivers and Utilities menu a...

Страница 94: ...one memory test Test System Run System Diagnostics Exit Exit the Diagnostics Option Function Express Test Performs a quick test of system devices The test typically takes 10 to 20 minutes and requires no interaction on your part Run Express Test first to increase the possibility of tracing the problem quickly Extended Test Performs a thorough check of system devices The test typically takes an hou...

Страница 95: ...rt Center and available support tools click the Services tab at support dell com Computers purchased on June 26 2007 and later are pre installed with Dell Support Center Tab Function Results Displays the results of the test and any error conditions encountered Errors Displays error conditions encountered error codes and the problem description Help Describes the test and any requirements for runni...

Страница 96: ...s When permissions are given to Dell to use your Service Tag additional details about your computer such as available memory disk space installed hardware network addresses modem specifications installed security software and much more are provided In addition using your Service Tag Dell can link you to the most relevant www dell com web pages for information about your warranty ordering accessori...

Страница 97: ...aintenance activities designed to improve computer performance and security The monthly version is available as an annual subscription and is a feature of Dell Support 3 a complimentary application that provides real time health scans and information on how to maintain your computer see Dell Support Center on page 95 Both versions of PC Tune Up are available to customers in the U S and Canada For ...

Страница 98: ...ll Support Center icon on your computer s desktop 2 Click Self Help Network Internet Network Management DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through an Internet connection diagnose your problem and repair it The associate works with your permission under your supervision and you can work with Dell s associat...

Страница 99: ...174 ENSURE THAT THE CD DVD OR BD MEDIA IS SNAPPED ONTO THE SPINDLE CHECK THE CABLE CONNECTIONS RUN THE HARDWARE TROUBLESHOOTER See Troubleshooting Software and Hardware Problems in the Windows Vista Operating System on page 123 RUN THE DELL DIAGNOSTICS See Dell Diagnostics on page 91 Optical drive problems NOTE High speed optical drive vibration is normal and may cause noise which does not indicat...

Страница 100: ... may appear If you are an administrator on the computer click Continue otherwise contact your administrator to continue the desired action 4 Click to check Scan for and attempt recovery of bad sectors and then click Start E Mail Modem and Internet Problems CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTE The modem i...

Страница 101: ...s not available on certain computers VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS 1 Click Start Control Panel Hardware and Sound Phone and Modem Options Modems 2 Click the COM port for your modem Properties Diagnostics Query Modem to verify that the modem is communicating with Windows If all commands receive responses the modem is operating properly ENSURE THAT YOU ARE CONNECTED TO THE INTE...

Страница 102: ...sor has failed Contact Dell see Contacting Dell on page 160 CD DRIVE CONTROLLER FAILURE The CD drive does not respond to commands from the computer see Drive Problems on page 99 DATA ERROR The hard drive cannot read the data see Drive Problems on page 99 DECREASING AVAILABLE MEMORY One or more memory modules may be faulty or improperly seated Reinstall the memory modules and if necessary replace t...

Страница 103: ...s from the computer Shut down the computer remove the hard drive see Hard Drive on page 133 and boot the computer from a CD Then shut down the computer reinstall the hard drive and restart the computer If the problem persists try another drive Run the Hard Disk Drive tests in the Dell Diagnostics see Dell Diagnostics on page 91 HARD DISK DRIVE FAILURE The hard drive does not respond to commands fr...

Страница 104: ...rd or keys during the boot routine Run the Stuck Key test in the Dell Diagnostics see Dell Diagnostics on page 91 LICENSED CONTENT IS NOT ACCESSIBLE IN DELL MEDIADIRECT Dell MediaDirect cannot verify the Digital Rights Management DRM restrictions on the file so the file cannot be played see Dell MediaDirect problems on page 110 MEMORY ADDRESS LINE FAILURE AT ADDRESS READ VALUE EXPECTING VALUE A me...

Страница 105: ... EXIT SOME PROGRAMS AND TRY AGAIN You have too many programs open Close all windows and open the program that you want to use OPERATING SYSTEM NOT FOUND Reinstall the hard drive see Hard Drive on page 133 If the problem persists contact Dell see Contacting Dell on page 160 OPTIONAL ROM BAD CHECKSUM The optional ROM has failed Contact Dell see Contacting Dell on page 160 A REQUIRED DLL FILE WAS NOT...

Страница 106: ... the battery If the problem persists contact Dell see Contacting Dell on page 160 TIME OF DAY NOT SET PLEASE RUN THE SYSTEM SETUP PROGRAM The time or date stored in the system setup program does not match the system clock Correct the settings for the Date and Time options see Using the System Setup Program on page 171 TIMER CHIP COUNTER 2 FAILED A chip on the system board may be malfunctioning Run...

Страница 107: ...xpressCard manufacturer IEEE 1394 Device Problems CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTE Your computer supports only IEEE 1394a standard ENSURE THAT THE CABLE FOR THE IEEE 1394 DEVICE IS PROPERLY INSERTED INTO THE DEVICE AND INTO THE CONNECTOR ON THE COMPUTER ENSURE THAT THE IEEE 1394 DEVICE IS ENABLED IN ...

Страница 108: ...an external keyboard the integrated keyboard remains fully functional CHECK THE KEYBOARD CABLE Shut down the computer disconnect the keyboard cable and check it for damage and then firmly reconnect the cable If you are using a keyboard extension cable disconnect it and connect the keyboard directly to the computer CHECK THE EXTERNAL KEYBOARD 1 Shut down the computer wait 1 minute and then turn it ...

Страница 109: ...cters DISABLE THE NUMERIC KEYPAD Press Num Lk to disable the numeric keypad if numbers are displayed instead of letters Verify that the numbers lock light is not lit Lockups and Software Problems CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide The computer does not start CHECK THE AC ADAPTER Ensure that the AC adapter i...

Страница 110: ...ions of Windows For more information search for the keyword program compatibility wizard in Windows Help and Support A solid blue screen appears TURN THE COMPUTER OFF If you are unable to get a response by pressing a key on your keyboard or moving your mouse press and hold the power button for at least 8 to 10 seconds until the computer turns off then restart your computer Dell MediaDirect problem...

Страница 111: ... FOR TROUBLESHOOTING INFORMATION Ensure that the program is compatible with the operating system installed on your computer Ensure that your computer meets the minimum hardware requirements needed to run the software See the software documentation for information Ensure that the program is installed and configured properly Verify that the device drivers do not conflict with the program If necessar...

Страница 112: ... your computer is successfully communicating with the memory see Memory on page 140 Ensure that you are following the memory installation guidelines see Memory on page 140 Run the Dell Diagnostics see Dell Diagnostics on page 91 Network Problems Fill out the Diagnostics Checklist on page 159 as you complete these checks CAUTION Before you begin any of the procedures in this section follow the safe...

Страница 113: ...e taskbar at the lower right corner of your screen If your ExpressCard is not a Dell branded card see the manufacturer s instructions for your card CHECK NETWORK CONNECTION STATUS IN THE DELL MOBILE BROADBAND CARD UTILITY Double click the icon to launch the Dell Mobile Broadband Card Utility Check the status in the main window No card detected Restart the computer and launch the Dell Mobile Broadb...

Страница 114: ...y and computer cool to room temperature If the battery status light rapidly flashes amber the battery may be defective Contact Dell see Contacting Dell on page 160 CHECK THE BATTERY TEMPERATURE If the battery temperature is below 0 C 32 F the computer will not start TEST THE ELECTRICAL OUTLET Ensure that the electrical outlet is working by testing it with another device such as a lamp CHECK THE AC...

Страница 115: ...trical outlet is working by testing it with another device such as a lamp VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS 1 Click Start Control Panel Hardware and Sound Printers 2 Right click the printer icon 3 Click Properties and then click the Ports tab For a parallel printer ensure that the Print to the following port s setting is LPT1 Printer Port For a USB printer ensure that the Print to t...

Страница 116: ... Product Information Guide No sound from integrated speakers ADJUST THE WINDOWS VOLUME CONTROL Double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted Adjust the volume bass or treble controls to eliminate distortion ADJUST THE VOLUME USING KEYBOARD SHORTCUTS Press Fn End to disable mute or re enable the integrated ...

Страница 117: ...yer volume down or off No sound from headphones CHECK THE HEADPHONE CABLE CONNECTION Ensure that the headphone cable is securely inserted into the headphone connector see Back View on page 34 ADJUST THE WINDOWS VOLUME CONTROL Click or double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted Remote Control Problems AP...

Страница 118: ... If the touch pad operates correctly the mouse may be defective CHECK THE SYSTEM SETUP PROGRAM SETTINGS Verify that the system setup program lists the correct device for the pointing device option the computer automatically recognizes a USB mouse without making any setting adjustments TEST THE MOUSE CONTROLLER To test the mouse controller which affects pointer movement and the operation of the tou...

Страница 119: ...omputer turns on ADJUST THE POWER PROPERTIES Search for the keyword sleep in Windows Help and Support SWITCH THE VIDEO IMAGE If your computer is attached to an external monitor press Fn F8 to switch the video image to the display If the display is difficult to read ADJUST THE BRIGHTNESS Press Fn and the up or down arrow key MOVE THE EXTERNAL SUBWOOFER AWAY FROM THE COMPUTER OR MONITOR If your exte...

Страница 120: ... see Contacting Dell on page 160 Drivers What Is a Driver A driver is a program that controls a device such as a printer mouse or keyboard All devices require a driver program A driver acts like a translator between the device and any other programs that use the device Each device has its own set of specialized commands that only its driver recognizes Dell ships your computer to you with required ...

Страница 121: ...ies media provide approved drivers for Dell computers If you install drivers obtained from other sources your computer might not work correctly Using Windows Device Driver Rollback If a problem occurs on your computer after you install or update a driver use Windows Device Driver Rollback to replace the driver with the previously installed version 1 Click Start and then right click Computer 2 Clic...

Страница 122: ... window appears remove the Drivers and Utilities disc and click Finish to restart the computer 4 When you see the Windows desktop reinsert the Drivers and Utilities disc 5 At the Welcome Dell System Owner screen click Next NOTE The Drivers and Utilities program displays drivers only for hardware that came installed in your computer If you installed additional hardware the drivers for the new hardw...

Страница 123: ...to enter the Device Manager 3 Double click the type of device for which you are installing the driver for example Modems or Infrared devices 4 Double click the name of the device for which you are installing the driver 5 Click Driver tab and then click Update Driver 6 Click Browse and browse to the location to which you previously copied the driver files 7 Select the name of the appropriate driver...

Страница 124: ... You can then restore your operating system or files if needed Microsoft Windows System Restore returns your hard drive to an earlier operating state without affecting data files Use System Restore as the first solution for restoring your operating system and preserving data files For instructions see Using Windows Vista System Restore on page 125 Dell Factory Image Restore restores your hard driv...

Страница 125: ...ically or manually create a restore point from the Windows Vista Back Up and Restore Center To access the Windows Vista Backup and Restore Center Click Start Welcome Center In the Get started with Windows section click Show all 14 items Back Up and Restore Center Click Start All Programs Maintenance Back Up and Restore Center Under Tasks click Create a restore point or change settings For more inf...

Страница 126: ...Any software installed after the selected restore point will need to be reinstalled 7 Click Next Finish 8 When prompted click Yes 9 After System Restore finishes collecting data the computer restarts 10 After the computer restarts click OK To change the restore point you can either repeat the steps using a different restore point or you can undo the restoration If you encounter any error messages ...

Страница 127: ... computer restarts press F8 until the Advanced Boot Options menu appears on the screen NOTE You must press the F8 key before the Windows logo appears on the screen If you press F8 after the Windows logo appears on the screen the Advanced Boot Options menu will not appear on the screen If you do not see the Advanced Boot Options menu restart the computer and then repeat this step until you see the ...

Страница 128: ...following items Dell Operating System media Dell Drivers and Utilities media NOTE Your Drivers and Utilities media contains drivers that were installed during assembly of the computer Use your Drivers and Utilities media to load any required drivers including the drivers required if your computer has a RAID controller Reinstalling Windows Vista The reinstallation process can take 1 to 2 hours to c...

Страница 129: ...uence for one time only On the next start up the computer boots according to the devices specified in the system setup program 5 When the boot device list appears highlight CD DVD CD RW Drive and then press Enter 6 Press any key to Boot from CD ROM 7 Follow the instructions on the screen to complete the installation NOTE You cannot reinstall Dell MediaDirect if you voluntarily reformat the hard dr...

Страница 130: ...130 Troubleshooting ...

Страница 131: ...dures in this document may require the following tools Small flat blade screwdriver Phillips screwdriver Small plastic scribe Flash BIOS update see the Dell Support website at support dell com Turning Off Your Computer NOTICE To avoid losing data save and close any open files and exit any open programs before you turn off your computer 1 Save and close any open files and exit any open programs 2 C...

Страница 132: ...s apart keep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer NOTICE To help prevent damage to the compute...

Страница 133: ...Card or Blank on page 76 Hard Drive CAUTION If you remove the hard drive from the computer when the drive is hot do not touch the metal housing of the hard drive CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTICE To prevent data loss turn off your computer see Turning Off Your Computer on page 131 before removing th...

Страница 134: ... drive see Restoring Your Microsoft Windows Vista Operating System on page 124 and Reinstalling Drivers and Utilities on page 121 Removing the Hard Drive 1 Follow the procedures in Before You Begin on page 131 2 Turn the computer over 3 Remove the four M3 x 3 mm screws and slide the hard drive away from the bay NOTICE When the hard drive is not in the computer store it in protective antistatic pac...

Страница 135: ...into the bay 3 Replace and tighten the four screws on the hard drive 4 Install the operating system for your computer as needed see Restoring Your Microsoft Windows Vista Operating System on page 124 5 Install the drivers and utilities for your computer as needed see Reinstalling Drivers and Utilities on page 121 Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or ...

Страница 136: ...ry bay before you begin working inside the computer Removing the Center Control Cover and Hinge Covers 1 Follow the procedures in Before You Begin on page 131 2 Turn the computer over and remove the three M2 x 2 mm screws that secure the center control cover 3 Turn the computer top side up and open the display as far as it will open 4 Ease the center control cover up with a plastic scribe until yo...

Страница 137: ...ring tabs of the cable connector with your fingertips and ease out the cable 6 Remove the hinge covers from each side of the computer 1 center control cover 2 center control cover cable connector 3 center control cover cable 4 black securing tabs 1 4 3 2 ...

Страница 138: ...rol cover to the computer base Keyboard For more information about the keyboard see Using the Keyboard and Touchpad on page 39 CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface su...

Страница 139: ...keyboard are fragile easily dislodged and time consuming to replace Be careful when removing and handling the keyboard 4 Carefully slide the keyboard toward the back of the computer NOTICE Be extremely careful when removing and handling the keyboard Failure to do so could result in scratching the display panel 5 Pull up on the plastic bar that secures the keyboard cable to the system board and rem...

Страница 140: ...can increase your computer memory by installing memory modules on the system board See Specifications on page 161 for information on the memory supported by your computer Install only memory modules that are intended for your computer NOTE Memory modules purchased from Dell are covered under your computer warranty Your computer has two user accessible SODIMM sockets that can be accessed from the b...

Страница 141: ...x 5 mm screw Remove the module cover NOTICE To prevent damage to the memory module connector do not use tools to spread the memory module securing clips 3 Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up 4 Remove the module from the connector 1 M2 5 x 5 mm screw 2 captive screws 4 1 2 ...

Страница 142: ...k of the computer 1 Align the notch in the module edge connector with the tab in the connector slot 2 Slide the module firmly into the slot at a 45 degree angle and rotate the module down until it clicks into place If you do not feel the click remove the module and reinstall it NOTE If the memory module is not installed properly the computer may not boot No error message indicates this failure 1 s...

Страница 143: ...over 4 Insert the battery into the battery bay or connect the AC adapter to your computer and an electrical outlet 5 Turn on the computer As the computer boots it detects the additional memory and automatically updates the system configuration information To confirm the amount of memory installed in the computer click Start Help and Support Dell System Information 1 tab 2 notch 1 2 ...

Страница 144: ... the SIM into the compartment with the cut off corner of the SIM facing away from the compartment Wireless Mini Cards CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTICE To help prevent damage to the system board you must remove the battery from the battery bay before you begin working inside the computer If you orde...

Страница 145: ...es in Before You Begin on page 131 2 Turn the computer over 3 Loosen the captive screw on the cover of the Mini Card compartment and remove the cover 4 Disconnect the antenna cables from the WLAN card 1 WLAN Card 2 M2 x 3 mm securing screw 3 antenna cable connectors 2 3 2 1 ...

Страница 146: ... If you feel resistance check the connectors on the card and on the system board and realign the card NOTICE To avoid damage to the WLAN card never place cables under the card 1 Insert the WLAN card connector at a 45 degree angle into the system board connector labeled WLAN 2 Press the other end of the WLAN card down into the slot on the system board until the card clicks into place 3 Replace the ...

Страница 147: ...e black and gray connect the white antenna cable to the white triangle connect the black antenna cable to the black triangle and connect the gray antenna cable to the gray triangle 5 Secure unused antenna cables in the protective mylar sleeve 6 Replace the cover and tighten the captive screws Removing a Mobile Broadband or WWAN Card NOTE WWAN is also available on an ExpressCard see Using ExpressCa...

Страница 148: ...isconnect the two antenna cables from the WWAN card 5 Release the WWAN card by removing the securing screw 6 Lift the WWAN card out of its system board connector 1 WWAN Card 2 M2 x 3 mm securing screw 3 antenna cable connectors 2 3 2 1 ...

Страница 149: ...able with a gray stripe to the connector labeled main white triangle 5 Secure unused antenna cables in the protective mylar sleeve 6 Replace the cover and tighten the captive screws Flash Cache Module The Flash Cache Module FCM is an internal memory card that helps improve the performance of your computer The FCM card is also known as Intel Turbo Memory and the Intel Flash Cache Logic Chip Mini ca...

Страница 150: ...t install an FCM in the WLAN card slot Doing so may cause damage to your computer 1 Insert the FCM connector at a 45 degree angle into the system board connector labeled FCM 2 Press the other end of the FCM down into the slot on the system board until the card clicks into place 3 Replace the M2 x 3 mm securing screw 1 FCM Card 2 M2 x 3 mm securing screw 2 1 ...

Страница 151: ... computer NOTICE To help prevent damage to the system board you must remove the battery from the battery bay before you begin working inside the computer If you ordered a card with Bluetooth wireless technology with your computer it is already installed Removing the Card 1 Follow the procedures in Before You Begin on page 131 2 Remove the center control cover see Removing the Center Control Cover ...

Страница 152: ...placing Parts Replacing the Card 1 Connect the cable connector to the card 2 Insert the bluetooth card into the box 3 Replace the center control cover see Replacing the Center Control Cover and Hinge Covers on page 138 ...

Страница 153: ...ing the Computer Remove any external devices attached to the computer and store them in a safe place To make the computer as light as possible replace any devices installed in the module bay with the Dell TravelLite module Fully charge the main battery and any spare batteries that you plan to carry with you Shut down the computer Disconnect the AC adapter NOTICE When the display is closed extraneo...

Страница 154: ...agement Settings on page 48 If you are traveling internationally carry proof of ownership or of your right to use the computer if it is company owned to speed your passage through customs Investigate the customs regulations of the countries you plan to visit and consider acquiring an international carnet also known as a merchandise passport from your government Find out what type of electrical out...

Страница 155: ...Diagnostics Checklist on page 159 5 If the preceding steps have not resolved the problem see Contacting Dell on page 160 NOTE Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures NOTE Dell s Express Service Code system may not be available in all countries When prompted by Dell s automated telephone system enter your Expr...

Страница 156: ... supervision For more information go to support dell com and click DellConnect Online Services You can learn about Dell products and services on the following websites www dell com www dell com ap Asian Pacific countries only www dell com jp Japan only www euro dell com Europe only www dell com la Latin American and Caribbean countries www dell ca Canada only You can access Dell Support through th...

Страница 157: ... on the status of any Dell products that you have ordered you can go to support dell com or you can call the automated order status service A recording prompts you for the information needed to locate and report on your order For the telephone number to call for your region see Contacting Dell on page 160 Problems With Your Order If you have a problem with your order such as missing parts wrong pa...

Страница 158: ...g shipping expenses You are also responsible for insuring any product returned and you assume the risk of loss during shipment to Dell Collect On Delivery C O D packages are not accepted Returns that are missing any of the preceding requirements will be refused at Dell s receiving dock and returned to you Before You Call NOTE Have your Express Service Code ready when you call The code helps Dell s...

Страница 159: ...ion Devices Expansion cards Are you connected to a network Yes No Network version and network adapter Programs and versions See your operating system documentation to determine the contents of the system s start up files If the computer is connected to a printer print each file Otherwise record the contents of each file before calling Dell Error message beep code or diagnostic code Description of ...

Страница 160: ...support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit support dell com 2 Verify your country or region in the Choose A Country Region drop down menu at the bottom of the page 3 Click Contact Us on the left side of the page 4 Select the appropriate serv...

Страница 161: ...ntel 45 nm Core 2 L1 cache 64 KB L2 cache 1 MB Intel Celeron 2 MB or 4 MB Intel Core 2 processor 6 MB Intel 45 nm Core 2 processor External bus frequency 533 MHz Intel Celeron 800 667 MHz Intel Core 2 processor 800 MHz Intel 45 nm Core 2 processor System Information System chipset Mobile Intel 965PM Data bus width 64 bits DRAM bus width dual channel 2 64 bit buses Processor address bus width 32 bi...

Страница 162: ...connector 8 in 1 combo card connector Cards supported Secure Digital SD Secure Digital Input Output SDIO MultiMediaCard MMC Memory Stick Memory Stick PRO xD Picture Card Hi Speed SD Hi Density SD Memory Memory module connector two user accessible SODIMM connectors Memory module capacities 1 GB 2 GB and 4 GB Memory type 667 MHz SODIMM DDR2 Minimum memory 1 GB Maximum memory 4 GB NOTE In order to ta...

Страница 163: ...dapter cable USB three 4 pin USB 2 0 compliant connector Video 15 hole connector Communications Modem Type External V 92 56K USB Modem Controller Hardware Modem Interface Universal Serial Bus USB Network adapter 10 100 Ethernet LAN on system board Wireless internal WLAN WWAN UWB optional WWAN ExpressCard Bluetooth wireless technology Video NOTE Optional video controller upgrades are available for ...

Страница 164: ... 5 1 channel High Definition Audio Audio controller Sigmatel STAC9228 Stereo conversion 24 bit analog to digital and digital to analog Interfaces Internal Intel High Definition Audio External microphone in line in connector two stereo headphones speakers connector Speaker two 4 ohm speakers Internal speaker amplifier 2 Watts per channel into 4 ohms Volume controls program menus and media control b...

Страница 165: ...s Refresh rate 60 Hz Operating angle 0 closed to 140 Luminance WXGA 220 cd m2 WXGA 250 cd m2 WLED WXGA 300 cd m2 WSXGA 200 cd m2 Viewing angles L R U D deg min CR or 10 WXGA 40 40 15 30 WXGA 55 55 45 45 WLED WXGA 55 55 50 50 WSXGA 60 60 40 50 Pixel pitch WXGA 0 2588 x 0 2588 mm WXGA 0 2304 x 0 2304 mm WSXGA 0 1971 x 0 1971 mm Controls brightness can be controlled through keyboard shortcuts see Adj...

Страница 166: ...nsor active area Height 34 0 mm 1 3 in rectangle Camera Pixel 2 0 mega pixel Video Resolution 320x240 1600x1200 640x480 at 30fps Diagonal Viewing Angle 60 Battery Type 9 cell smart lithium ion 6 cell smart lithium ion Dimensions Depth 67 6 mm 2 66 inches 9 cell 47 5 mm 1 87 inches 6 cell Height 20 4 mm 0 8 inch Width 209 9 mm 8 26 inches Weight 0 48 kg 1 06 lb 9 cell 0 33 kg 0 7 lb 6 cell Voltage ...

Страница 167: ...mation on battery life Life span approximate 300 discharge charge cycles Temperature range Operating 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 149 F Coin cell battery CR 2032 AC Adapter Types 65W and 90W Input voltage 100 240 VAC Input current maximum 1 5 A Input frequency 50 60 Hz Output current 65 W 3 9 A maximum at 4 second pulse 4 34 A 65 W continuous 90 W 5 62 A maximum at 4 second pulse ...

Страница 168: ...dth 60 9 mm 2 39 inches Length 153 42 mm 6 04 inches Weight without cables 65W 0 25 kg 55 lb 90W 0 46 kg 1 01 lb Temperature range Operating 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 149 F Physical Height 23 7 mm 35 1 mm 0 93 in 1 38 in Width 357 mm 14 05 in Depth 263 mm 10 35 in Weight with 6 cell battery 2 67 kg 5 9 lbs AC Adapter continued ...

Страница 169: ...ndensing Storage 10 to 95 noncondensing Maximum vibration using a random vibration spectrum that simulates user environment Operating 0 66 GRMS Maximum shock Measured with hard drive in operating status and a 2 ms half sine pulse for operating Also measured with hard drive in head parked position and a 2 ms halfsine pluse for storage Operating 110 G Storage 163 G ...

Страница 170: ...170 Specifications ...

Страница 171: ...uter password To verify information about the computer s current configuration such as the amount of system memory After you set up the computer run system setup to familiarize yourself with your system configuration information and optional settings You may want to write down the information for future reference The system setup screens display the current setup information and settings for your ...

Страница 172: ...screen Options or values that you cannot change because they are determined by the computer appear less bright The upper right corner of the screen displays help information for the currently highlighted option the lower right corner displays information about the computer System setup key functions are listed across the bottom of the screen Commonly Used Options Certain options require that you r...

Страница 173: ... arrow or up arrow key and then enable or disable the device or change its order in the list To enable or disable a device highlight the item and press the space bar Enabled items are preceded by a number disabled items are not preceded by a number To reorder a device in the list highlight the device and press u to move the device up the list or d to move a device down the list Boot sequence chang...

Страница 174: ...loth dampened with water Do not use liquid or aerosol cleaners which may contain flammable substances Use a can of compressed air to remove dust from between the keys on the keyboard and to remove any dirt or lint from the display NOTICE To help prevent damage to the computer or display do not spray cleaning solution directly onto the display Only use products specifically designed for cleaning di...

Страница 175: ...3 Remove any installed batteries see Battery Performance on page 45 4 Moisten a soft lint free cloth with water and wipe it gently across the surface of the touch pad Do not allow water from the cloth to seep between the touch pad and the surrounding palm rest Mouse NOTICE Disconnect the mouse from the computer before cleaning the mouse If your screen cursor skips or moves abnormally clean the mou...

Страница 176: ...m Dell as well as the verification of appropriate functionality of the computer and all Dell installed hardware In addition to this technician assisted technical support online technical support is available at support dell com Additional technical support options may be available for purchase Dell provides limited technical support for the computer and any Dell installed software and peripherals1...

Страница 177: ... brand printers scanners cameras games etc Support for all third party software and peripherals is provided by the original manufacturer of the product FCC Notice U S Only FCC Class B This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instruction manual may cause interference with radio and television reception T...

Страница 178: ... If necessary consult a representative of Dell Inc or an experienced radio television technician for additional suggestions The following information is provided on the device or devices covered in this document in compliance with the FCC regulations Macrovision Product Notice This product incorporates copyright protection technology that is protected by U S patents and other intellectual property...

Страница 179: ...ue color video image because of the faster interface between the video circuitry and the computer memory AHCI Advanced Host Controller Interface An interface for a SATA hard drive Host Controller which allows the storage driver to enable technologies such as Native Command Queuing NCQ and hot plug ALS ambient light sensor A feature that helps to control display brightness antivirus software A prog...

Страница 180: ...ultiple times boot sequence Specifies the order of the devices from which the computer attempts to boot bootable CD A CD that you can use to start your computer In case your hard drive is damaged or your computer has a virus ensure that you always have a bootable CD or floppy disk available Your Drivers and Utilities media is a bootable CD bootable disk A disk that you can use to start your comput...

Страница 181: ...eed given in MHz that indicates how fast computer components that are connected to the system bus operate CMOS A type of electronic circuit Computers use a small amount of battery powered CMOS memory to hold date time and system setup options COA Certificate of Authenticity The Windows alpha numeric code located on a sticker on your computer Also referred to as the Product Key or Product ID Consum...

Страница 182: ...direct memory access A channel that allows certain types of data transfer between RAM and a device to bypass the processor docking device See APR DMTF Distributed Management Task Force A consortium of hardware and software companies who develop management standards for distributed desktop network enterprise and Internet environments domain A group of computers programs and devices on a network tha...

Страница 183: ... Similar to EPP ECP uses direct memory access to transfer data and often improves performance EIDE enhanced integrated device electronics An improved version of the IDE interface for hard drives and CD drives EMI electromagnetic interference Electrical interference caused by electromagnetic radiation ENERGY STAR Environmental Protection Agency requirements that decrease the overall consumption of ...

Страница 184: ...ng communications related regulations that state how much radiation computers and other electronic equipment can emit fingerprint reader A strip sensor that uses your unique fingerprint to authenticate your user identity to help secure your computer folder A term used to describe space on a disk or drive where files are organized and grouped Files in a folder can be viewed and ordered in various w...

Страница 185: ... restored HDMI The High Definition Multimedia Interface HDMI is an all digital audio video interface capable of transmitting uncompressed streams HTTP hypertext transfer protocol A protocol for exchanging files between computers connected to the Internet Hyper Threading Hyper Threading is an Intel technology that can enhance overall computer performance by allowing one physical processor to functi...

Страница 186: ...be assigned an IRQ Although two devices can share the same IRQ assignment you cannot operate both devices simultaneously ISP Internet service provider A company that allows you to access its host server to connect directly to the Internet send and receive e mail and access websites The ISP typically provides you with a software package user name and access phone numbers for a fee K Kb kilobit A un...

Страница 187: ...t permanent it is recommended that you frequently save your files while you are working on them and always save your files before you shut down the computer Your computer can contain several different forms of memory such as RAM ROM and video memory Frequently the word memory is used as a synonym for RAM memory address A specific location where data is temporarily stored in RAM memory mapping The ...

Страница 188: ...ess times of storage devices are often measured in ms N network adapter A chip that provides network capabilities A computer may include a network adapter on its system board or it may contain a PC Card with an adapter on it A network adapter is also referred to as a NIC network interface controller NIC See network adapter notification area The section of the Windows taskbar that contains icons fo...

Страница 189: ...PIO programmed input output A method of transferring data between two devices through the processor as part of the data path pixel A single point on a display screen Pixels are arranged in rows and columns to create an image A video resolution such as 800 x 600 is expressed as the number of pixels across by the number of pixels up and down Plug and Play The ability of the computer to automatically...

Страница 190: ...s vertical frequency The higher the refresh rate the less video flicker can be seen by the human eye resolution The sharpness and clarity of an image produced by a printer or displayed on a monitor The higher the resolution the sharper the image RFI radio frequency interference Interference that is generated at typical radio frequencies in the range of 10 kHz to 100 000 MHz Radio frequencies are a...

Страница 191: ...l for customer service or technical support setup program A program that is used to install and configure hardware and software The setup exe or install exe program comes with most Windows software packages Setup program differs from system setup shortcut An icon that provides quick access to frequently used programs files folders and drives When you place a shortcut on your Windows desktop and do...

Страница 192: ...y installed in the computer S Video TV out A connector used to attach a TV or digital audio device to the computer SXGA super extended graphics array A video standard for video cards and controllers that supports resolutions up to 1280 x 1024 SXGA super extended graphics array plus A video standard for video cards and controllers that supports resolutions up to 1400 x 1050 system board The main ci...

Страница 193: ...ed device such as a USB compatible keyboard mouse joystick scanner set of speakers printer broadband devices DSL and cable modems imaging devices or storage devices Devices are plugged directly in to a 4 pin socket on your computer or in to a multi port hub that plugs in to your computer USB devices can be connected and disconnected while the computer is turned on and they can also be daisy chaine...

Страница 194: ...ks that are read or written in that computer until the virus is eradicated V volt The measurement of electric potential or electromotive force One V appears across a resistance of 1 ohm when a current of 1 ampere flows through that resistance W W watt The measurement of electrical power One W is 1 ampere of current flowing at 1 volt WHr watt hour A unit of measure commonly used to indicate the app...

Страница 195: ... A type of socket or connector that allows a computer chip to be installed or removed with no stress applied to either the chip or its socket Zip A popular data compression format Files that have been compressed with the Zip format are called Zip files and usually have a filename extension of zip A special kind of zipped file is a self extracting file which has a filename extension of exe You can ...

Страница 196: ...196 Glossary ...

Страница 197: ...eless technology card device status light 29 installing 151 Blu ray Disc 58 99 boot sequence 172 brightness adjusting 43 C carnet 154 CD blank 57 CD RW drive problems 99 drive problems 99 Check Disk 100 cleaning display 174 keyboard 174 media 175 mouse 175 touch pad 175 computer crashes 109 110 restore to previous operating state 125 slow performance 101 111 specifications 161 stops responding 109...

Страница 198: ...28 diagnostics Dell 91 display adjusting brightness 43 description 26 resolution 44 switching the video image 43 documentation End User License Agreement 14 ergonomics 14 online 15 Product Information Guide 14 regulatory 14 safety 14 warranty 14 Dolby headphones setting up 69 drivers about 120 identifying 120 reinstalling 121 Drivers and Utilities media 13 about 122 Dell Diagnostics 91 drives prob...

Страница 199: ...E 1394 connector description 31 problems 107 installing 145 Internet connection about 19 options 19 setting up 20 K keyboard numeric keypad 39 problems 108 removing 138 shortcuts 39 keypad numeric 39 L labels Microsoft Windows 14 Service Tag 14 lost computer 89 M media playing 53 media control buttons Dell MediaDirect button 60 description 27 memory installing 140 removing 140 141 replacing 142 me...

Страница 200: ...scription 32 O operating system reinstalling Windows Vista 125 127 P phone numbers 160 power line conditioners 23 problems 113 protection devices 23 surge protectors 23 UPS 23 power button description 26 power light conditions 113 printer cable 21 connecting 21 problems 114 setting up 21 USB 22 problems blue screen 110 CD drive 99 CD RW drive 99 computer crashes 109 110 computer does not start up ...

Страница 201: ...6 spyware 101 111 video and monitor Product Information Guide 14 Q QuickSet Help 16 R RAM See memory regulatory information 14 reinstalling Windows Vista 125 127 resolution setting 44 S S PDIF digital audio enabling 69 safety instructions 14 scanner problems 115 screen See display security cable slot description 33 Service Tag 14 SIM See Subscriber Identity Module software problems 110 111 softwar...

Страница 202: ...th the computer by air 154 identification tag 153 packing 153 tips 154 troubleshooting Dell Diagnostics 91 Hardware Troubleshooter 123 restore computer to previous operating state 124 125 TV connecting 61 U uninterruptible power supply See UPS UPS 23 V video problems 118 video controller determining configuration 25 volume adjusting 116 W warranty information 14 Windows Device Driver Rollback 121 ...

Страница 203: ...Index 203 wizards Program Compatibility wizard 110 Windows Easy Transfer 21 WLAN 145 installing Mini Card 144 WWAN installing 147 See Mobile Broadband ...

Страница 204: ...204 Index ...

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