Dell External OEMR R210, Руководство владельца оборудования

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Troubleshooting Your System
6
Open the system. See "Opening the System" on page 62.
7
Reseat the controller card in the expansion card slot.
8
Ensure that the tape drive's interface cable is fully connected to the tape
drive and to the connector on the controller card (SAS or SCSI).
9
Ensure that the power cable is properly connected to the drive and system
board.
10
Close the system. See "Closing the System" on page 63.
11
For SCSI tape drives, verify that the tape drive is configured for a unique
SCSI ID number and that the tape drive is terminated or not terminated,
based on the interface cable used to connect the drive.
See the documentation for the tape drive for instructions on selecting the
SCSI ID number and enabling or disabling termination.
12
Run the appropriate online diagnostics tests. See "Running the System
Diagnostics" on page 125.
If you cannot resolve the problem, see "Getting Help " on page 133.
Troubleshooting a Hard Drive
CAUTION:
Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
CAUTION:
This troubleshooting procedure can destroy data stored on the hard
drive. Before you proceed, back up all files on the hard drive.
1
Run the appropriate online diagnostics test. See "Running the System
Diagnostics" on page 125.
Depending on the results of the diagnostics test, proceed as needed
through the following steps.
2
If your system has a RAID controller card and your hard drives are
configured in a RAID array, perform the following steps:
book.book Page 120 Wednesday, August 12, 2009 4:51 PM