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Getting help
Contacting Dell
Dell provides several online and telephone-based support and service options. If you do not have an
active internet connection, you can find contact information about your purchase invoice, packing slip,
bill, or Dell product catalog. Availability varies by country and product, and some services may not be
available in your area. To contact Dell for sales, technical assistance, or customer-service issues:
1.
Go to
Dell.com/support
.
2.
Select your country from the drop-down menu on the lower right corner of the page.
3.
For customized support:
a. Enter your system Service Tag in the
Enter your Service Tag
field.
b. Click
Submit
.
The support page that lists the various support categories is displayed.
4.
For general support:
a. Select your product category.
b. Select your product segment.
c. Select your product.
The support page that lists the various support categories is displayed.
5.
For contact details of Dell Global Technical Support:
a. Click
Global Technical Support
.
b. The
Contact Technical Support
page is displayed with details to call, chat, or e-mail the Dell
Global Technical Support team.
Locating Service Tag of your system
Your system is identified by a unique Express Service Code and Service Tag number. The Express Service
Code and Service Tag are found on the front of the system by pulling out the information tag.
Alternatively, the information may be on a sticker on the chassis of the system. This information is used
by Dell to route support calls to the appropriate personnel.
Documentation feedback
Click the
Feedback
link in any of the Dell documentation pages, fill out the form, and click
Submit
to
send your feedback.
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